Clicky Web Analytics How to (Successfully) Install Cisco VPN Client on Windows 7 - Brenton House

How to (Successfully) Install Cisco VPN Client on Windows 7

windows7If you do not follow these instructions when installing the Cisco VPN Client on Windows 7, you will probably end up in an endless blue screen / reboot cycle!

 

  1. Uninstall any previous version of Cisco VPN client that you may have installed
  2. Reboot
  3. Download the Citrix DNE Update and install it.
  4. Reboot
  5. Make sure you have Cisco VPN Client 5.0.4.0300 (or newer, if available)
  6. Install the Cisco VPN Client
  7. Reboot

 

** Check out some of the additional steps others have taken below if you run into problems

Published Thursday, January 15, 2009 8:30 AM by brentonhouse

Comments

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

For those of you that do not get this to work, you might have to do some additional stuff before rebooting in step 7. At least I did.

I had to remove the ndis.sys file after installing the VPN client and before rebooting. Then when you reboot Win 7 will repair this file and you are prompted to reboot once again and now it will work.

/WW

Thursday, January 15, 2009 9:12 AM by Wictor

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I have tried many--many different ways to get the Cisco VPN client install on Windows 7--all resulting in BSOD (ndis.sys).  I have found the following procedure has worked 100% of the time on multiple hardware platforms (including VMware):

1.  Install Cisco DNEupdate.

2.  Reboot

3.  Take ownership and delete ndis.sys (in c:\windows\system32\drivers).

4.  Take ownership and delete ndis.sys.mui (in c:\windows\system32\drivers\en-us).

5.  Install Cisco VPN Client 5.0.04.0300.

6.  Reboot

7.  Windows 7 will repair itself (should take a few seconds) and automatically reboot.

8.  Cisco VPN Client should work without any other tweaks.

Hope this helps.

Friday, January 16, 2009 12:06 AM by JoshP

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

To further elaborate on steps 6 & 7;

6. Insert your Windows 7 install disc.

6a. Restart into the Windows 7 install when prompted otherwise the OS will go into error recovery.

7. Select your language, time & currency and click 'Next'.

7a. Click 'Repair your computer' at the bottom.

7b. Click 'Next >' to start the repairing the OS.

The Startup Repair wizard kicks in and works its magic. How long it will take to repair WILL vary.

Friday, January 16, 2009 1:40 PM by RandyM

# Cisco VPN issues on Windows 7 Beta - Page 5 - Windows 7 Forums

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# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Works with Windows 7 64-Bits?

Sunday, January 18, 2009 6:54 AM by NoStack

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

The steps by JoshP and RandyM worked for me. Using the DVD for the Startup Repair seemed to be what finally did the trick.

Wednesday, January 21, 2009 2:30 PM by Shmee

# Windows Seven : Client VPN CISCO

Dans la suite des messages sur Windows Seven , j’ai évoqué précédemment le cas de McAfee VirusScan Enterprise

Thursday, January 22, 2009 10:02 AM by Blog Technique de Romelard Fabrice

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Thanks for these instructions. I was able to successfully install Cisco VPN 5.0.03.0560 on Windows 7 beta using RandyM and JoshP's detailed steps. Works like a charm

Sunday, February 15, 2009 2:26 PM by Adam H.

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Have you tried OpenVPN? I just got through setting it up on my network.

It works really well. Setup can be a little hairy,

but I found a quickstart tutorial on the web and got everything squared away in about an hour.

It also has a lot of functionality (complexity) if you need to go down that road.

Friday, February 20, 2009 4:31 PM by vpn

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

What do you mean with "take ownership". my problem is: how can i delete ndis.sys(.mui)? i don't have the rights for it, how can i get them?

greets

Monday, February 23, 2009 7:34 AM by Hans F.

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I was able to successfully install Cisco VPN 5.0.03.0560 on Windows 7 beta

Wednesday, February 25, 2009 8:38 AM by <a href="http://world-secure-channel.com/why/">vpn</a>

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Steps didn't work for me, as windows didn't restore the deleted files upon reboot. I had to restore them manually with an elevated command prompt (using a different windows partition) and copy the original files over from the windows sxs folder (find them with the command: [dir /s ndis.sys]) Reboot now works.

Saturday, March 07, 2009 12:18 AM by mobjerg

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Thanks very much for this as it worked like a charm!

Thursday, March 19, 2009 9:26 PM by Geoff Weinhold

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I was able to successfully install Cisco VPN 5.0.00.0340 on Windows 7 build 7057/  

Thursday, March 26, 2009 4:48 PM by LarryS

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Does these steps work on Vista 64-bit too? I'm trying to install Cisco VPN on this machine and running into the issues.

Monday, March 30, 2009 5:34 PM by Yvel Guelce

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I can see that some fellows are having porblems (taking ownership). What is the cleanest way of doing it?

Friday, April 03, 2009 4:04 AM by Basil

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I was able to successfully install Cisco VPN 5.0.03.0560 on Windows 7 beta, but it runs way slower than the same VPN software installed on the same PC under Vista.  Any thoughts?

Tuesday, April 14, 2009 10:37 AM by Ian

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I got it working before on a simpler way, but I forgot. So I tried the steps here and I had to run Ubuntu LiveCD to save the install.

Anyway, I think the essence is as below:

- change the ndis.sys permission to Everyone or something wide open.

- make a backup somewhere else.

- install VPN client.

Wednesday, April 15, 2009 11:24 PM by Serwei

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Does this work for 64 bit win7 also ? I tried the same steps that joshP mentioned in my 64bit windows 7 7068 build. The winFix & DNEupdate64bit isntalled fine, but the cisco vpnclient setup is erroring out saying that this version of setup does not support 64-bit.

Saturday, April 18, 2009 1:29 PM by Veer

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

The Cisco VPN client supports Windows 2000, XP and Vista (x86/32-bit only); Linux (Intel); Mac OS X 10.4; and Solaris UltraSparc (32 and 64-bit).

For x64 (64-bit) Windows support, you must utilize Cisco's next-generation Cisco AnyConnect VPN Client.

Wednesday, April 29, 2009 11:13 AM by Timm

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I have successfully installed Cisco VPN Client 5.0.05.0290 in Windows 7 RC Build 7100 following the next Steps:

1.  Install Cisco DNEupdate.

2.  Reboot

3. Modify properties of Cisco installer vpnclient_setup.exe to compatibility mode tab to Vista SP2

4.  Install Cisco VPN Client 5.0.05.0290 as usually.

5.  Reboot

6. Cisco VPN Client Worked perfect without any other modification.

I supposed that Windows RC 7 Build 7100 has better compatibility support that the Beta and previous versions.

Chovija.!

Sunday, May 03, 2009 4:57 PM by Chovija

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Why using the Cisco stuff??? My company is using Cisco but i hate it. I was looking for an alternative and found the one and only VPN software. NCP engineering www.ncp-e.com/.../software.html has developed an IPSec VPN Client for Windwos XP, Vista, and Windows 7 32bit and 64bit. It works like a charme and the configuration is very easy(you can import the pcf file). So why use AnyConnect or things like that if you could have a client Suite with an integrated firewall etc. from NCP.

Cheers!

DR

Wednesday, May 06, 2009 5:49 AM by daddyrings

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Just wanted to confirm Chovija's solution was successful for me.  Uninstall your previous client first (if you upgraded to 7100) then follow the steps above.

Saturday, May 09, 2009 11:16 AM by basec0m

# Your thoughts on win7 XP mode ? - Page 2 - Windows 7 Forums

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# re: How to (Successfully) Install Cisco VPN Client on Windows 7

After a couple failed attempts, I found the instruction here and got it installed.

However, when I tried to connect, I got an error:

Reason 442: Failed to enable Virtual Adapter

I found that the failed attempts had installed an adapter/connection.  I cleaned that up and everything worked perfect after that.  Here's what I did:

1. Go to Control Panel\Network and Internet\Network and Sharing Center

2. Click Change adapter settings (in left menu)

3. Delete or disable every extra 'Local Area Connection' there with 'Cisco Systems VPN Adapter' as description

4. On the remaining single connection for 'Cisco Systems VPN Adapter', you may need to repair the connection (right-click > Diagnose)

I was unable to delete the connection from there, only disable.  That worked, but then I really wanted to clean house and delete those extra connections.  I found them in the registry by searching for 'Cisco Systems VPN Adapter #' and deleted them.  Only the extra connections had the '#2', '#3', etc. so that '#' is important to finding/deleting the right ones.

Thursday, May 14, 2009 8:17 AM by dfrahm

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I had upgraded from Vista to Windows 7. I got the BSOD relating to ndis.sys when attempting to uninstall the client.

After the computer restarted, all my network adaptors stopped working.

I followed the instructions to delete ndis.sys and ndis.sys.mui, then uninstalled the Cisco VPN Client. Then installed it again, then rebooted, and everything worked perfectly.

Thanks for the info.

PS: Re taking ownership of files to delete them.. You need to right click on the file, select properties, then go to security. Use the "advanced" button at the very bottom. In the advanced window, choose the "Owner" tab. Then click on the "Edit" button. Choose either yourself, of a group you are in, then OK, and OK. Being owner of the file, you can then change the permissions of the file to give yourself full control over it. Then you can delete.

Monday, May 25, 2009 5:34 AM by Jason

# Matt Shelton &raquo; Installing the Cisco VPN Client on Windows 7

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# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Using Windows 7100 build and tried Chovija's solution.  Worked perfectly to fix a failure to connect under 5.0.3...VPN version.  Thanks Chovija!

Monday, June 01, 2009 9:49 PM by Windows 7 Upgrader

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Hey all,

Remember that although this "works', it is NOT supported by Cisco or MS.  This should be taken into account before using this method in an enterprise environment.

Our organization has decided that this method is outside the scope of what we will want to support.

another NetAdmin

Tuesday, June 02, 2009 12:26 PM by NetAdmin

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I can not install any version of Cisco vpnclient-win-msi-5.0.0xxx.exe on windows 7 buid 7100 64 bit. The error msg that I have is "Error 28011: Windows 64-bit is not support by Cisco System VPN Clietn 5.0.05.0290.".

I also tried to change the compatibility mode to Windows Vista (sp2) but the error message above won't give up!!

Any suggestion for Windows 7 64 bit?

Thank you very much.

Sunday, June 07, 2009 11:38 PM by ggcc

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I don't why people keep saying the installation of the Cisco VPN client works, has anyone actually tried to use it afterwards? no packets get tunneled at all. Builds 7100, 7127, 7137 & 7201. New installs from scratch - wipe the drive, install OS, install Citrix DNE Update as administrator, reboot, install Cisco VPN Client 5.0.05.0290 as administrator, reboot, import .PCF file, double click on a connection, enter username & password, client connects, then nothing. can't ping hosts on secure network via IP, netbios, FQDN, can't connect to anything, no RDP, can't UNC, can't administer servers, statistics show packets getting discarded for any tunneled domains, traffic to the internet (i.e. non-tunneled traffic) works fine.

Tuesday, June 09, 2009 9:32 PM by It doesn't work

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Successfully installed Cisco VPN Client 5.0.05.0280-k9 on Windows 7 RC1 build 7100 using Chovija's instructions above (Citrix DNE update, reboot, install VPN client in VistaSP2 compatibility mode). Worked without having to rename/repair drivers.

Friday, June 19, 2009 9:50 AM by Jeroenix

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

You can also try Shrewsofts VPN client. This is a free VPN client that can also be configured to use with Cisco VPN equipment. I use it to connect to a Cisco ASA-5505 (on 64-bit Windows Vista) and it works like a charm. Get it from www.shrewsoft.com/download

Sunday, June 21, 2009 6:39 AM by Micha

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Perfect!

Remove old client, install latest DNE update, install client again

Job done!

Thanks

Friday, July 03, 2009 5:14 AM by Ryan

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

i have done most of the above but the vpn client refuses to install givig me an internal error 2738 or something like that... any ideas?!

Sunday, July 12, 2009 7:51 AM by kenan

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

What happens if you have a netbook with no ability to insert the Windows 7 install CD??

How can I work around this?

Saturday, July 18, 2009 12:00 PM by Chris Desrochers

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I can get it to install fine using the xp compatability mode. Once installed it connects but then i cannot access anything.

Sunday, July 26, 2009 1:07 PM by Scotty

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

The installed client doesn't work for me either. Although the client connects I cannot reach any resources. Moreover, it drops my internet connection after a while.

Saturday, August 08, 2009 2:47 AM by Zodiac

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I can concur the following worked with Windows 7 RTM:

1) Install DNE Update

2) Reboot

3) Install Cisco VPN client 5.0.03.0530 using compat. mode Windows XP SP3

4) Reboot

No fancy stuff with ndis.sys whatsoever. And yes, I did test it and RDP'd to a server. Works fine.

Monday, August 10, 2009 7:52 AM by BasS

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I'm one the lucky ones having Windows 7 Ultimate RTM. Cisco VPN client installed smoothly and so did Citrix XenApp. No need of Citrix DNE update.

So it seems that Microsoft has done the necessary for the final version of Windows 7.

Tuesday, August 11, 2009 9:25 AM by Guppy7

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

The original instructions worked perfectly for me..  mainly since my requirement was to uninstall the existing program (it wasn't getting connected after I upgraded to Win7).

Now, I am able to connect to the network after the re-install. Thanks Brenton.

PS: The version of vpn client that I am using is 5.0.01.0600. Just wanted to tell that even this version (older) works on Windows 7.

Sunday, August 16, 2009 5:52 PM by RK

# How to (Successfully) Install Cisco VPN Client on Windows 7 | Stephen Lacy

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# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I've fresh installed the free RC of Windows 7 (build 7100) and tried multiple versions of VPN Client (5.0.01.0600 to latest one 5.0.04.0300). With all the versions the setup finish and reboot without any issue.

Problem is that I cannot get it to connect, it just timeout reaching the VPN concentrator. Error message is 412 the remote peer is no longer responding. I've tried also creating ad hoc windows firewall rules disabling it at all and still have the same issue.

Googling the error return issues with the remote peer but anytime I'm able to connect from an XP pc so it is not the case.

I've also tried following the initial guide (deleting ndis.sys and installing Citrix DNE) with no luck.

Anyone hit this issue too? anyone solved it?

Thanks

Wednesday, August 19, 2009 6:59 AM by Stefano Pirovano

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

shame on me... changing transport from UDP to TCP solved the issue!

Wednesday, August 19, 2009 7:10 AM by Stefano Pirovano

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

For those running Windows 7 64-bit mode. Check this out: blog.vanefferenonline.nl/install-cisco-vpn-client-on-windows-7-64-bit

I uses the new Windows XP Mode for Windows 7 and i was been able to install VPN Client in it. Works great and is easy to do.

/Arjen

Wednesday, August 19, 2009 10:04 AM by Arjen

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Very nice solution. Worked first time and can connect fine aterwards. Used W7 RC (7100) and Cisco client 5.0.02.0090.

Many thanks,

Friday, August 21, 2009 4:19 PM by geejay

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I guess there's no hope for installing in Windows 7 Professional 64bit (Final version)?

Tuesday, August 25, 2009 4:29 PM by Andy

# Twitter Trackbacks for How to (Successfully) Install Cisco VPN Client on Windows 7 - Brenton House [asp.net] on Topsy.com

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# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Installed Cisco VPN Client 5.0.05.0290 after installing Citrix DNE Update (32 bit) on Windows 7 Ultimate RTM and it works fine.  Connected to office server no problems.  Thanks for the help!

Monday, August 31, 2009 7:33 PM by Richard

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

JoshP's steps work for me 100%. I am now able to connect to our corporate network. Very simple and clear instruction. Thanks.

Tuesday, September 08, 2009 1:55 PM by JimmyM

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Wow, I'm quite impressed! It worked perfectly with version 5.0.00.0340 for me. Many thanks!

Monday, September 14, 2009 5:16 PM by Alexis Seigneurin

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Running windows 7 enterprise release.

After installing the DNE update, i just installed the latest version & it worked fine.

Wednesday, September 16, 2009 11:08 AM by JoshF

# LAN upgrade #1:: @ albertfalvai kr??nik??k

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Wednesday, September 16, 2009 6:42 PM by LAN upgrade #1:: @ albertfalvai kr??nik??k

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I followed the instructions for  64-bit as listed above, and yes the VPN client works...but ONLY WITHIN THE VIRTUAL MACHINE.  

How useful is that?!?

It doesn't seem as though there's a solution for us 64-bit users.

Wednesday, September 16, 2009 10:45 PM by Andrew

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I am able to install the Cisco client on Win 7 Ultimate RTM (32-bit) and it works -- however, I am unable to reach any ip addresses outside of my corp intranet.  It seems my routing table is corrupted.  Any ideas?

Wednesday, September 23, 2009 10:17 PM by Neil Dholakia

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

The Cisco anyconnect 64bit solution ONLY works for ASA apliances. For the PIX ones, one should use the windows xp mode with the cisco vpn client or the Shrewsofts/NCP VPN clients.

Friday, September 25, 2009 5:49 AM by Alex

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I was able to install 5.0.04.0300 successfully on my win7 RTM VirtualBox  guest OS w/o needing to install the Citrix DNE update.

Wednesday, September 30, 2009 1:09 AM by Damon Allison

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Thanks, everything works like written in the first instructions.

Best wishes from Bavaria (where beer is drunk from 1-litre-glasses)

Thursday, October 01, 2009 4:55 AM by Markus Becker

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I've had a similar experience and have a fully screenshotted install if the Cisco VPN Client using Windows XP Mode

informationtautology.blogspot.com/.../ths-article-was-written-when-i-tried-to.html

Monday, October 05, 2009 8:52 PM by Kent Bolton

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I didn't want to use VM so I tried NCP. It worked great but at $144 for license it was more than I wanted to pay. So I kept looking and found open source client - Shrew. They have 64-bit RC version for Windows 7. Install took less than a min and it imported cisco .pcf config file. I was on the network in couple min! Thanks for saving me $144, I'll donate 10% of that to the Shrew crew.

Friday, October 09, 2009 12:57 PM by Goran Bajramovic

# How to Install Cisco VPN Client on Windows 7 | Tech Babble

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Saturday, October 10, 2009 12:29 AM by How to Install Cisco VPN Client on Windows 7 | Tech Babble

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I have installed the Shrew version, ran the Cisco VPN client in XP mode and neither one works.  It installs and connects perfectly, but will not access any IP's on my work network.  I have just about give up on this.  Running Win 7 Enterprise x64.

Saturday, October 31, 2009 12:25 PM by Jason Palmer

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Thanks to JoshP. Following his steps I've upgraded to VPN Client 5.0.04.0300 on my IBMX60 running Windows 7. Very smooth, no issues whatsoever.

Thursday, November 05, 2009 9:48 AM by Marlowe Aragon

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Were can I download Cisco VPN client 5.0.03.0530????

Thursday, November 12, 2009 2:26 PM by JeanetteR

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

The Shrew RC-4 works perfectly on 64bit win 7.

Friday, November 13, 2009 12:50 AM by BV

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

Guys,

i got the following error: "Error 28011: Windows 64-bit is not support by Cisco System ... "

but once it failed i tried Cisco VPN Client 5.0.06.0110 and everything went fine withpout problems.

also i have read 5.0.06.0110 RN and it is supported on Windows 7.

Thanks...

Tuesday, November 17, 2009 3:35 PM by Mohammad

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I cannot thank you enough. I was about to pack this up and take it back to Wally World. And then i would have bought a Mac Book.

Wednesday, November 18, 2009 10:35 PM by Jim

# re: How to (Successfully) Install Cisco VPN Client on Windows 7

God bless you!! I fought with this thing for too long trying to install it. It used to work, then it wouldn't, then it would again. Numerous attempts to uninstall, then reinstall all failed.

Thank you, thank you so much!! I couldn't be more grateful.

Friday, November 20, 2009 9:46 AM by Jake

# Windows 7 and Cisco VPN Client Integration &laquo; Malcolm&#039;s Musings

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# re: How to (Successfully) Install Cisco VPN Client on Windows 7

I just installed 4.8.01.0300 with no problems. I have not tested it yet but the install went great. Thanks

Just install the DNE and then the client

Thursday, November 26, 2009 10:16 AM by Curt

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