Enable Office Communicator Chat History in Outlook

I sent some information to a colleague via OCS 2007 R2 client recently, and I can't find it back when I look at my Outlook client today. Then I notice that the option of "saving chat history in Outlook" is disabled (by default) since I install OCS!

Enable the chat history archive:

  • Tools > Options > Personal > Personal Information Manager

Result:

Published Thursday, April 29, 2010 1:00 PM by Colt
Filed under:

Comments

# re: Enable Office Communicator Chat History in Outlook

I dont see Persoanl tab in Tools > Options >

Wednesday, June 16, 2010 9:21 AM by Rakesh

# re: Enable Office Communicator Chat History in Outlook

The UI setting above toggles this reg value:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator]

"ImAutoArchivingPolicy"=dword:00000001

1=archive OC conversations in Outlook

0=don't archive conversations in Outlook

Wednesday, May 4, 2011 8:53 AM by Nicko

# re: Enable Office Communicator Chat History in Outlook

I did not find this registry value.

Thursday, May 19, 2011 12:37 AM by shoeb

# re: Enable Office Communicator Chat History in Outlook

'I dont see Persoanl tab in Tools > Options > '

you need to be looking in OCS not outlook!

Monday, May 23, 2011 6:56 AM by me

# re: Enable Office Communicator Chat History in Outlook

Use the registry setting in the path HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Communicator

"ImAutoArchivingPolicy"=dword:00000001

1=archive OC conversations in Outlook

0=don't archive conversations in Outlook

Thanks Nicko for the info.

Thursday, May 26, 2011 5:14 PM by Nikhil

# re: Enable Office Communicator Chat History in Outlook

i can not see "Communicator" in regeditor for "HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Communicator"

can you guide me

Wednesday, September 21, 2011 1:48 AM by prajesh

# re: Enable Office Communicator Chat History in Outlook

I don't see the "HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Communicator" registry entry either.

Can we just add it?

Monday, October 3, 2011 9:33 AM by roland

# re: Enable Office Communicator Chat History in Outlook

I can now check the box in Office Comm, but now my toolbar icon shows a '!' with the reason of 'Outlook integration error'.

Do I need to set something within Outlook itself now?

Friday, October 21, 2011 12:35 PM by Phil

# re: Enable Office Communicator Chat History in Outlook

i can see a masg displaying that  This conversation is being saved in the Conversation History folder in your Outlook mailbox.

But i cannot see the conversation that is saved in my mail box . Can you help me out ?

Tuesday, November 22, 2011 12:45 AM by Sridhar

# re: Enable Office Communicator Chat History in Outlook

@Sridhar

Create a folder called Conversation History. Then the chat will be stored in the folder

Thursday, January 12, 2012 12:45 AM by Mac

# re: Enable Office Communicator Chat History in Outlook

I do not have Personal > Personal Information Manager under Tools > Options

Wednesday, February 22, 2012 10:46 PM by @RD

# re: Enable Office Communicator Chat History in Outlook

@ Mac 1/12/12 -- Creating the folder worked! ty :)

Friday, March 16, 2012 8:58 AM by DM

# re: Enable Office Communicator Chat History in Outlook

I am unable to find the "HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Communicator" what is the alternative?

Friday, March 23, 2012 2:28 AM by Avinash

# re: Enable Office Communicator Chat History in Outlook

If you don't see the registry key HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Communicator  -- then create it and then create this DWORD value:

"ImAutoArchivingPolicy"=dword:00000001

Monday, April 30, 2012 11:50 AM by Dhanesha

# re: Enable Office Communicator Chat History in Outlook

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Tuesday, May 29, 2012 11:12 PM by FoeproloWer

# re: Enable Office Communicator Chat History in Outlook

I can't find the personal tab either.

Thursday, July 26, 2012 10:29 PM by Doug

# re: Enable Office Communicator Chat History in Outlook

My Company recently turned off the ability to change the setting from the GUI:

"Save my instant message conversations in the Outlook Conversation History folder"

So, from Tools  --> Options --> Personal, this option was UNCHECKED and GRAYED OUT.

After making the modification to the registry as detailed above, Closing Communicator, then reopening, the option was *CHECKED* and GRAYED OUT.

I tested this and it is working well...my conversations are getting saved again.

Thanks everyone for the posts!

Tuesday, July 31, 2012 10:34 AM by Bill Miller

# re: Enable Office Communicator Chat History in Outlook

Creating the folder worked! yes!!!

Thanks man!!!!hahaha

Wednesday, August 29, 2012 4:53 AM by sheng liu

# re: Enable Office Communicator Chat History in Outlook

I cant see Tools > Options > Personal > Personal Information Manager

Friday, August 31, 2012 7:50 AM by Rajesh

# re: Enable Office Communicator Chat History in Outlook

I made the changes as described.

========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator]

"ImAutoArchivingPolicy"=dword:00000001

========================

In MOC, the option is shown as checked and greyed(cannot edit from UI).  Restarted MCS and Restarted Outlook.  But i cannot find Conversations Folder in Outlook. Do i need to create it ?

Thursday, October 4, 2012 10:49 PM by Latin

# re: Enable Office Communicator Chat History in Outlook

No matter if some one searches for his necessary thing, so he/she wishes to be available that in detail,

so that thing is maintained over here.

Friday, November 2, 2012 3:10 PM by Martel

# re: Enable Office Communicator Chat History in Outlook

this option you are setting in office communicator menu, not in outlook.

then restart outlook and you'll see history folder

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# re: Enable Office Communicator Chat History in Outlook

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