Well, after getting a nice fast computer on Friday, I'm now trapped in new computer Hell. The place where I can't get everything I need working on the new computer. :( The worst part is that outside of one component (My SD card reader, which won't allow the machine to boot) the problem isn't with my computer, it's with Microsoft.
Back in September, I downloaded the trial of Microsoft Money 2004, and upgraded on the web. If you have to re-install, you can go to the link you purchased it from, enter your activation code, and they send you a file that activate the program. But.... this time around, the link is down, so I can't activate Money. Which means all my ledgers are trapped in a file I can't open. Calling MS Tech Support is a nightmare. I've called about 6 times, been transferred to 4 or 5 different departments, and the only resolution is that I need to order the CD. Well, the CD is free, but it's out of stock, so it's got a ship date of 2 weeks. Eek! I can't go two weeks without my ledgers.
I can't use web support (where I could probably just cut and paste the URL, because it says the license key isn't valid in this country), the phone desk people can't help because I need a CD (won't be here for 2 weeks), I can't find any where to post that the link is broken. Oh yeah, and tech support is super busy because of the Sasser worm!
This has been the most frustrating experience I have ever had with Microsoft. If they would fix that link, everything would be fine, but I can't tell anybody that the damn link is broken.
(On the off chance that anyone is listening: http://moneycentral.msn.com/money/2004/redir.aspx?mcrid=222&V=12&SKU=860-00211&Qty=1&E=1) It's broken.
Update: After all that, I cut/pasted the link onto a Terminal services session on another machine, and this time, it worked. (Something about the activation site doesn't like my fresh install <frown>) So I started the upgrade process from that machine, transferred the resultant link back to my computer, and was able to finish the process. Argh!!!