Longhorn installation failing - 'An error occurred while copying files'

Posted Monday, February 16, 2004 5:41 PM by CumpsD

I wanted to install Longhorn today. The 'Longhorn Pre-Alpha Client Preview' version.

So here I go, I format my laptop (which is a test pc) and insert the cd.

After entering the key, choosing where to install and clicking continue, when the timer jumps to "13 minutes left" I get an error.

"An error occurred while copying files". That's it, nothing I can do about this.

I looked on Google for help, but nobody got it, except for one person who fixed it by using another machine.

Then, I installed Virtual PC 2004 on my main computer and decided to install it there. That must work, after all it's a virtual pc, and everyone else already got it to run on Virtual PC.

No luck thou, same error message.

Does anyone have any advice in what I can do? I even don't know where it goes wrong, can I get some debug info here to pass on to the MS team?

There goes my plan to install Longhorn and Whidbey on my test pc :(

Love to hear from someone.

Update: I got some additional info, I mounted the .iso in Virtual PC now, same error. Happens when it has written 424.4MB.

Update 2: When I install Windows 2000, run the Setup from there it starts saying "18 minutes left", the progress bar goes a bit further, untill the reboot message comes. Then it continues installing with "14 minutes left", and a bit after it goes to 13 it gives the same error again. I'm at a dead end now.

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Comments

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 11:56 AM by Thomas Drolshagen

Use the lh_usa_4051_x86fre_pro.iso image instead of the
lh_usa_4051_x86chk_pro.iso image.

hth,
thomas

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 12:02 PM by David Cumps

I am using the lh_usa_4051_x86fre_pro.iso image :(

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 12:18 PM by R


Maybe the CD is dodgy?

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 12:24 PM by David Cumps

Burned it twice already, without result. Hopefully it's not the .iso cos that's another download then (bandwidth usage limit's here)

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 2:20 PM by Will

Hey. I got the same thing. I'm installing lh_usa_4051_x86fre_pro.iso downloaded today (2/16/200). I'm using the ISO capture from VirtualPC. Bummer.

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 2:49 PM by Will

OOPS. I left the installer running over lunch and it seems to be progressing (although it is going to take a lot longer than 14 minutes :) ). Sorry about that.

# re: Longhorn installation failing - 'An error occurred while copying files'

Monday, February 16, 2004 2:52 PM by David Cumps

Yes, if it continues it takes about 5 hours (noted on other blogs). But the problem is the error popping up on :(

# re: Longhorn installation failing - 'An error occurred while copying files'

Saturday, April 03, 2004 5:48 AM by Kevin Daly

Don't know if anyone's still watching this thread after so long, and sorry to chime in with a "Me Too", but, well, "Me too".
I've tried it off both the first DVD and the ISO image, with the same problem.
I get this under VMware and Virtual PC 2004.
So far all I can think of is that it doesn't like something about my hardware configuration, either the motherboard (it's 3 years old at least) or the 1G of generic RAM I added to my 512m base RAM.

It's a little bit frustrating.

# re: Longhorn installation failing - 'An error occurred while copying files'

Saturday, April 03, 2004 6:53 AM by David Cumps

Hey Kevin,

Don't know if it might help you, but try looking for another CD, or maybe if you can get a newer/older build.

I got a new CD from someone here, don't know if it was the same build, but it installed, and it didn't take 5 hours as well, like everyone says, but it was done in about 1h30.

Hopefully the next versions will give less problems.

# re: Longhorn installation failing - 'An error occurred while copying files'

Wednesday, April 21, 2004 9:50 PM by Helpppp

Iam haveing the same problem at 18 minuites it says Error copying files Please help me fakehair@msn.com is my msn and xsx213 is my aim pleaseee helpppp

# re: Longhorn installation failing - 'An error occurred while copying files'

Tuesday, May 18, 2004 2:06 PM by Ed Stump

Probably your best bet is to get one of the not quite M$ friendly versions. I'm not advocating piracy, but sometimes install issues get fixed by these groups when they work on it. I've run a few winbeta versions that work just fine. It also could be flaky memory or a funky hdd cache on your part.

# re: Longhorn installation failing - 'An error occurred while copying files'

Tuesday, May 18, 2004 4:24 PM by David Cumps

It worked with a disc from someone else already :) (as noted in a previous comment :p)

Wasn't a mem or hdd problem, I tried different pcs, it was a problem with the iso file

# re: Longhorn installation failing - 'An error occurred while copying files'

Friday, May 21, 2004 4:44 PM by D-man

what do i need to istall longhorn?i mean programs and how many cd`s are they?And where can i get the original disk(s)please write back

# re: Longhorn installation failing - 'An error occurred while copying files'

Friday, May 21, 2004 5:00 PM by David Cumps

A computer, 1 Longhorn CD (but they gave 2DVDs on DevDays).

Where? MA3D, your school, MS-beta site, MS-events, ...