Blizzard Screws Up - World Of Warcraft

Posted Saturday, May 07, 2005 6:12 PM by CumpsD
I strongly advise everbody NOT to buy World Of Warcraft!

My brother bought the game today, I installed it, and then I wanted to create an account for him. And that's when the trouble began...

It seems Blizzard does not care about money, since all it's account creation pages are unavailable, throwing errors everywhere.

Or wait, they get the money from you at the shop, and then make it unable for you to use what you bought an hour ago!

Judging from their own forums (which I cannot post on because I don't have an account, and cannot create either) this problem is going on for some days.

First a normal 'Service Temporarily Unavailable' error, indicating their servers can't handle it. Which is really very bad for their image, a company like Blizzard, which can't keep their main billing pages up and running? Normally it's the other way around, the 'we want your money'-pages always work

And then everything is just falling appart, have some errors:
  • [ServletException in:/WEB-INF/jsp/authkeyView.jsp] /WEB-INF/jsp/authkeyView.jsp(86,18) Unable to load tag handler class "org.apache.taglibs.standard.tag.el.fmt.MessageTag" for tag "fmt:message"'

  • [ServletException in:/WEB-INF/jsp/agreementView.jsp] File "/WEB-INF/jsp/base/language.jsp" not found' [ServletException in:/WEB-INF/jsp/base/footer.jsp] Error running /usr/local/java/bin/javac compiler'

  • org.apache.jasper.JasperException: Unable to compile class for JSP

  • Error running /usr/local/java/bin/javac compiler
And if you happen to not get an error, it will simply tell you that your session timed out, after 2 seconds...

Slow poke! You took too long to complete the Account Creation process and your session has timed out. You will have to start again from the beginning. Sorry!

If you are persistent and can get through, to step 4, you notice you can select a game-card as a paying option. (After that, it dropped out again) But if you want to use the guest-account that comes with the box, that option is gone... It's a guest account to play 10 days, but they want your credit card info for that...

Don't expect any response from Blizzard either...

I'm really disappointed, 45 EUR for the game and then you can't play it!

Best thing, even their contact form is throwing errors. And nothing is mentioned on the main site, everybody has to figure it out themselves.

I'm going to start calling them starting from Monday untill I can create the account, otherwise they can give my money back and take their game back untill they get their crap together.

Good game, terrible service...

If anyone from Blizzard reads this: Try to turn this negative publicity into something positive...
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Comments

# re: Blizzard Screws Up - World Of Warcraft

Saturday, May 07, 2005 2:03 PM by Charles Chen

Two words: Guild Wars

# re: Blizzard Screws Up - World Of Warcraft

Saturday, May 07, 2005 4:17 PM by Gert Van Gool

Well, I've got some friends who bought it the day it came out... And from what I can tell there are often big problems with the servers. Sometimes only the login server doesn't work :-/

# re: Blizzard Screws Up - World Of Warcraft

Sunday, May 08, 2005 12:45 PM by Scott

I bought it a month or so after it was released and I've never had a problem with either the game or the site when I've logged on.

That's not to say I don't believe the reports of problems. Just that not every experience with the game is a negative one.

# re: Blizzard Screws Up - World Of Warcraft

Monday, May 09, 2005 1:44 AM by Sjonnie

Dude I got the same problem, and I really hate Blizzard for this..
BUT....Im now playin it, and since I wasnt the only one with that problem I wanna try and help others to play aswel

Here is what I did...
With mine it constantly says slowpoke and shit...
DOWNLOAD FIREFOX!...trust me
If you install that and go to creating an account, first you should fill in the CD-key and then it still will give the error Slowpoke, but with firefox it saved my CD-key in the boxes, so when I did it the second time I could double-click every empty box and just fill in my CD-key...
Now if you do this with every page, you simply have to restart every time, so you can just relaxt fil in your address and all that, and when it says Slowpoke you already have it saved...
I did this, I think, 7 times and then I went trough it like Speedy Gonzales, if you know what I mean.
And now my WoW works perfectly, I hope this helps...=)

# re: Blizzard Screws Up - World Of Warcraft

Monday, May 09, 2005 6:05 AM by Dennis van der Stelt

Hehehehe...

I know people are having problems and yes, the game does sometime not allow you to login or anything. Last week or so, the airco of the room the servers were in, failed and they had to emergency shutdown a lot of servers. Even of the servers that weren't down, some you could not login to. So LOADS of people login to a server they can login to, and then create a new character. I did the same with a friend of mine and we now both have a level 10 rogue on Bloodhoof. Maybe we'll play it when our own server is down again! ;-)

What questions me the most about MMORPG, is the way they are developped. For some reason, some bugs that are to me, as a developer, very minor bugs cannot be just solved in the game. So while they are known and can be large exploits, they stay in the game for months.

Example. When you'd create a speeder in Star Wars Galaxies in your house, you'd get an error that you cannot pull it out in your house. Oh, by the way, the access set to the house had to be private, so others could not enter your house. Then when you'd pull it out again, it had over 1000% more health/durability! This was in the system for months and could not be monitored or fixed by Sony Online Entertainment.

Another one. For offensive name (SMEG) our guild was disbanded. Our guildleader was also called SMEG. He was a second character of someone. He was given a new name. Because of the name change, the player could not access any items that were his. Normally, you'd have a primary key for every player and item. But strange enough not in Star Wars Galaxies.

In WoW I have noticed simuler things. Kinda odd, if you ask me.

I certainly enjoy playing the game though.

I'm on server Arathor (european) and am known under the names Compile (priest) and Sharien (warlock).

# re: Blizzard Screws Up - World Of Warcraft

Monday, May 09, 2005 8:12 AM by BertG

Hehe, this is what you get when you create a game and are not prepared for the gigantic succes it will be :p

lolz to Sjonnie :p wonder how long it wil take David to undo your FF remark :)

# re: Blizzard Screws Up - World Of Warcraft

Monday, May 09, 2005 8:14 AM by David Cumps

No, it's true. Their site has a problem with IE, radio buttons are hidden unless you change to german language...

I did 4 hours on it, and their entire jsp stuff went crashing down on me.

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, May 11, 2005 9:47 PM by Mitch Berdinka

Blizzard suspended my son's account because the 6 month service charge was disputed by the credit card holder. Evidently when he signed up, they charged someone elses credit card and of course that person disputed the charge. My son's account was NEVER charged! The bozos at customer service refuse to do anything. I can't get anyone to resolve the billing error.

# re: Blizzard Screws Up - World Of Warcraft

Thursday, May 12, 2005 3:32 AM by WytzeB

It's a brilliant game, as long as you can play it. I can even understand Blizzard having problems coping with the (not so) unexpected huge number of players.

What I absolutely do not understand is why Blizzard cannot communicate with their PAYING customers about these problems. Why not have constant 'status' information on the first page of the homepage? Why not have a 'status' blog telling us 'live' what is going on instead of a couple of hours after the fact via the forums.

Basically, they suck bigtime at communication and it generates a lot of negative feelings about an otherwise great product.

# re: Blizzard Screws Up - World Of Warcraft

Thursday, May 12, 2005 4:04 AM by David Cumps

WytzeB, you totally got it right :)

The game is great, so they got a good product but doing a terrible job at everything outside of the game ;)

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, May 31, 2005 4:40 PM by Runegar - Velo Manus - Gilneas

Ya ok so WOW has problems from time to time. I have been playing since release and I still think this is the best MMORG ever made.

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, June 01, 2005 1:46 PM by David

I'm from Portugal, i've bought the game and i tried to create my account but when i finish alll of that stuff( account name, keys, etc) i click create and appears a page saying i need to wait and then it goes back to the page i was and says me that occured an unspecified error on the page (crap). i bought the game because i knew it is really good and now i see this. can someone help me please since the god damn capitalists of blizzard doesn't. thx

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, June 01, 2005 2:21 PM by David Chainho from portugal

i need help too. i bought WoW and when i try to create an account i receive an error message saying there is an unspecified error in the page right after i finish entering all information and clicking create account. appers a window with strange guys walking around and saying i need to wait and suddenly it goes back to the page i was and shows that error message. plx help me with this since the guys from blizzard don't give any help. thx a lot for all the help u can give

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, June 01, 2005 2:52 PM by SelleniumSS

hey... how do I get a free cd-key ?

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, June 01, 2005 3:16 PM by David Chainho

u can't get it, u need to buy the game. ^^^^^plx help me there

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, June 01, 2005 4:25 PM by David Cumps

Well, since the WoW site seems to be down now and you can't login to WoW, my advice is, wait until it gets up and their load drops (try at night :p)

Using Firefox might help, since they apparently had a problem with IE

Your best bets are to watch the technical forums for solutions :( mostly in the last 10 threads. if there's a problem, people will post right away (that is, if they can get on the forum)

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, June 01, 2005 5:43 PM by Dman

Been waiting all week to play WoW tonite... and what happens? Can't log in and the european site is totally wiped out... So furious right now...

# re: Blizzard Screws Up - World Of Warcraft

Friday, June 03, 2005 8:38 AM by WoW Guru

On Reply to Dave, Sometimes the Servers act up, hence the problems your having, and the problems others are not. We at blizzard are trying to fix these problems (along with all the complaints of other glitches) and return you to your gaming experience. We are deeply sorry for the problems, hoping that we can fix these and not lose any fans.



------Game Guru, James Thompson-----

# re: Blizzard Screws Up - World Of Warcraft

Friday, June 03, 2005 9:22 AM by David Cumps

Hey James,

Thanks for your reply.

I'm sure you guys are fixing these problems, else we wouldn't be able to play anymore at all.

The thing I've read most from the forums, is communication however.

We get an "the problem is fixed, we are sorry for the inconvenience" every time after it's fixed. Instead of having some status page, separate from your webfarm, because that goes down as well, where you post problems if they occur, and an estimate on the time it takes.

This way, we know something is wrong, and can do something else, instead of first wasting time on figuring out if it's not a problem on ourside. It would also give a more open and honest image to Blizzard, instead of the negative trend that is building currently.

Apparently a lot of members spot the problems quickly, seeing the Tech forum fill up very rapidly when there's a problem, but an official remark mostly stays out for hours, if there will be one to begin with.

I hope you'll ever be back to this post and are able to give a remark to my above suggestion.

Best Regards,

David

# re: Blizzard Screws Up - World Of Warcraft

Saturday, June 04, 2005 2:00 PM by kirchart

i want to play on the US servers but it wont let me how can i change this

# re: Blizzard Screws Up - World Of Warcraft

Sunday, June 05, 2005 5:37 AM by David Cumps

With an European version, you can't. Maybe if you contact Blizzard sales support, or read their forums, it's a question that's asked a lot. You'll have to read forums for a possible answer, the last one I've read was that with the EU box you can only play on EU servers.

You can however install EU and US side-by-side to play on both :p

A GM posted a trick for this:
Install EU version
Rename directory where you installed it
Remove EU version with Add/Remove Programs (it will not be removed because you renamed the dir)
Install US version

Make shortcuts to wow.exe of both version and select the one you want :)

# re: Blizzard Screws Up - World Of Warcraft

Monday, June 06, 2005 12:37 PM by Vlad

I have a problem when i start the game i get an error that tells me to install direct X 9.0 c !!!!!!!!!!!!
What do y do ???

# re: Blizzard Screws Up - World Of Warcraft

Friday, October 13, 2006 3:12 PM by DY_DEAD

Maybe download and install Direct x ?

# re: Blizzard Screws Up - World Of Warcraft

Friday, October 20, 2006 7:37 AM by Gunstarsilver

I have US Box game, is it possible to play on EU servers by perhaps installing the EU updates and patches? What can I do?

# re: Blizzard Screws Up - World Of Warcraft

Friday, October 20, 2006 1:27 PM by CumpsD

You have to buy the EU version :/

# re: Blizzard Screws Up - World Of Warcraft

Saturday, October 28, 2006 9:52 AM by Ashley shaw

I got this game two days ago, and when i finally install all the discs, it does not let me create an account, it says "web page error" even when i go to manage account or billing it still does not let me go on it. i cant put my pin number in or create a character. im realy sad because i was realy looking forward to this game, shame cant go on it. plz if anyone knows how to solve this problem plz reply thx

# re: Blizzard Screws Up - World Of Warcraft

Saturday, October 28, 2006 8:27 PM by robert poophed

yea i went out and bout 60 day game card then went to their website... i had to enter the 10 day trial because the key on the card did not work there.... it asked me what i would like to use to pay... i was like i have to buy it to play it for free.. this doesnt make since at all and i need to know how to just make a account without having to buy a month or something just be able to enter game card key

# re: Blizzard Screws Up - World Of Warcraft

Saturday, October 28, 2006 9:10 PM by CumpsD

Ashley shaw, you'll have to wait for it to come back up. Get used to those webservices being down ;) And pray the server you choose doesn't lag too much.

robert poophed, select visa and enter a specimen visa number for the trial or something :)

# re: Blizzard Screws Up - World Of Warcraft

Monday, November 06, 2006 3:15 AM by robert poophed

You are not billed i used a 10 day trial of course it wont accept my credit card.. Its supposively invalid but anyways it really dont bill you trust me i know..

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, November 21, 2006 3:49 PM by kofein

I just bought the game but can't create an account...but I already entered my account code. Im afraid that I'll loose the account code since the app kicked me out in the middle of the process. Any ideas?

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, November 21, 2006 5:52 PM by CumpsD

You can try again later, I got kicked out in the middle dozens of times when I joined originally.

PS: I stopped WoW alltogether now, so I don't keep updated on the current status of the game. I returned to Real Life :)

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, November 22, 2006 5:25 AM by TvE84

I want to buy another month of subscription and iam getting: [ServletException in:/WEB-INF/jsp/account/directDebit.jsp] Error running /usr/local/java/bin/javac compiler'.

I think it's faith telling me to quit the game.

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, November 22, 2006 8:48 AM by kofein

registered finaly:-)  thnx.

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, November 22, 2006 9:01 PM by ughhh

I bougnt world of warcraft and when it finished downloading i went to create my account but when i filled in all the information it says i need to set billing imformation but on the box it says u get 1 month free. how to i fix this?

# re: Blizzard Screws Up - World Of Warcraft

Friday, November 24, 2006 7:21 AM by Joe

I cant play world of warcraft cos of this stupid message after entering my key:/usr/local/java/bin/javac compiler xud someone help me? I am using firefox and it sitll isnt working!

# re: Blizzard Screws Up - World Of Warcraft

Thursday, November 30, 2006 5:12 PM by Hannibal

Hi guys. i was just searching around the google for cracked "things" about wow and i got to this site. i had a problem too with wow. i bought the game about a year ago but i was using it from an internet cafe. recently i cinnected my computer with the internet but i remembered that i had thrown away the case of the game, so i dont have the s.n. i e-mailed blizzard about that and they replied me that they weren't responsible for what happened. i mean, ok, you are not responsible, but you can at least gimme a s.n. or do something. anyway. i had 2 players of 60 lvl and now i havent played for about 3 months. i am VERY VERY dissapointed with blizzard and i decided to quit the game at all. BLIZZARD HEAR THIS: YOU'VE LOST 2 CHARS FROM ME!!

# re: Blizzard Screws Up - World Of Warcraft

Saturday, December 30, 2006 12:38 PM by giank

mmm thats a bit true because today my friend give me the guest-account card and it doesnt worked but ill try to buy the game because its good and it worked the registration to my friend

# re: Blizzard Screws Up - World Of Warcraft

Saturday, January 13, 2007 6:36 PM by Turbostoep

10 day free guest card yeh right ...in america perhaps

After entering the guest card key you still have to say with which creditcard you want to pay and for howmany months.

I suppose they dont have someone improving their site ..its just sad ...

# re: Blizzard Screws Up - World Of Warcraft

Monday, January 15, 2007 9:21 PM by Bloggs

My Account was hacked around mid december.

I reported this and provided all the info they asked me for, then they asked again, then again and so now many weeks later after them receiving the info several times I've still heard nothing back from them and still can't access my account.

3 level 60's ,1 tier 2.5 epic, 2 years worth of playing up the spout!

They take weeks to respond to emails, they're service sucks, but the game I realy enjoyed.

They're service and security manangement is a disgrace when you consider the money the corperations turning over every month!

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, January 17, 2007 5:12 AM by Funkenty

just bought wow, oh my god what a mistake, i dont have a credit card, and did not know i needed to pay for future months access, the game does come with 1 month and as a FPS gamer thought id see what all the fuss is about. clearly not worth it !

# re: Blizzard Screws Up - World Of Warcraft

Saturday, February 10, 2007 10:21 PM by JDT

I bout WOW today and I created my account and paid with a credit card and all that junk right. Then I went to log in and it said I didn't exist......I've been trying for hours and still...no play. Do I have to wait awhile for my account to be activated or what?

# re: Blizzard Screws Up - World Of Warcraft

Sunday, February 11, 2007 1:01 PM by Dane

i just bought the game today goodie for me, or not. it says that my keys that came with the game are already being used... so maybe i have to buy it all over again but the good news is, that if someone got my keys then they must have a key generator, not that im going to find my own justice with it...

# re: Blizzard Screws Up - World Of Warcraft

Sunday, February 11, 2007 3:28 PM by WoW noob

i bought wow yesterday and created my account but when i go to login it keeps sending me to some downloader thng. How do logon without going through that????????

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, February 13, 2007 1:39 PM by Davunt

what if your family doesn't have a credit card!!

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, February 20, 2007 9:14 PM by Nick

man i bought wow and i enter the authentication key and it comes up error please try again later..like this is bs and im thinking i should have stayed with warcraft three on battlenet cuz quite frankly this was a waste of money and time.

# re: Blizzard Screws Up - World Of Warcraft

Thursday, February 22, 2007 10:05 AM by Amy

Blizzard does have "game cards" available, so the whole credit card argument is moot.

However, I cannot log in to my main server, and I cannot log into the service part of the site. So I petitioned a GM, all he said was "you seem to have deeper connection issues, we can't help you anymore. Have fun on WoW!"

Yeah, have tons of fun when I can't play on my main. <_<

# re: Blizzard Screws Up - World Of Warcraft

Friday, March 09, 2007 3:37 PM by sam

i got world of warcraft and when it instale i had to wate nearly 12 hours for patches to install

talk about slow

# re: Blizzard Screws Up - World Of Warcraft

Sunday, March 11, 2007 12:56 PM by Sean

I bought a game card today and sweet enough it says the code has already been used... a brand new game card... wtf!

# re: Blizzard Screws Up - World Of Warcraft

Saturday, March 17, 2007 10:04 AM by again me i know-Cody

they shoul have made this a video game!!!!!! then we would put in in the console(disc holder) and wait for it to load and bam!!!!!!!!!!!! we could play after about 30seconds of waiting instead of 30minutes!!!! 30minutes!!!thats minutes!!!! yeah i wrote i was patient but this is gettin annoying!!

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, March 27, 2007 12:28 AM by Scott

Am I wasting my time trying to enter my pre paid game card auth key when it says it's already been used?

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, March 27, 2007 9:03 AM by CumpsD

I would guess you're wasting your time, yes :)

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, April 03, 2007 5:58 PM by Trevor Krantz

I dont freakin understand why they would sell you a game for 40 $, then make you PAY for an account by the month..that doesn't make any sense

# re: Blizzard Screws Up - World Of Warcraft

Saturday, April 07, 2007 10:34 PM by Shannon

What the hell is going on right now?  I can't freakin login to WoW!   The webiste is not even working!!  Plz tell me this is happening to everyone and not just me  :(

# re: Blizzard Screws Up - World Of Warcraft

Sunday, April 08, 2007 2:18 PM by b

im havin the same problem to

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, April 11, 2007 6:05 PM by Rick Kravette

My main character and 2 other toons including my mule were compromised last week. All my gold, armor, items in all my bags were taken. I petitioned a GM 3 times as I had to report each character one at a time. All I have gotten thus far is that my account has been reported and an investigator will contact me. It is going on 2 weeks and not a word. And I have 6 month subscription. Their response to me was that it was not their fault that my account was compromised...Have a nice day on WOW! Yeah right..I won't be renewing my subscription after 3 years of play

# re: Blizzard Screws Up - World Of Warcraft

Saturday, April 21, 2007 11:43 PM by Andy

I just bought a prepaid card and it said it has already been used. anyone know what i can do since i cant return it?

# re: Blizzard Screws Up - World Of Warcraft

Saturday, May 05, 2007 7:04 AM by Fred

Their site is down, i cant create an account

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, May 22, 2007 2:12 AM by zerg

wow-eu site is down? i cannt create an trial account. but on their site it says only may the 1st that they have a holiday?! Blizz is still on their vacation??!!  if anyone knows why please email to me: JSCOCACOLAo_0@hotmail.com

# re: Blizzard Screws Up - World Of Warcraft

Wednesday, May 30, 2007 4:34 PM by Jasper

Same it is so annoying. Stupid blizzard europe.

# re: Blizzard Screws Up - World Of Warcraft

Thursday, June 14, 2007 3:02 AM by charlie

i send blizzard a e mail a week ago and they still have not answer me back i mean come on

# re: Blizzard Screws Up - World Of Warcraft

Thursday, June 14, 2007 5:26 PM by mUSTAFA

BLIZZARD SUKS!!!I ALSO HAVE THE SAME PROBLEM!!!

# re: Blizzard Screws Up - World Of Warcraft

Friday, June 15, 2007 10:21 AM by logan

yea i got wow but i didnt get the the 60 day card so when i went to use the 10 day card it said put ur credit card in..... and i dont have one.... and im not gonna be able to go to game stop anytime soon to be able to get one. so im totaly screwed... and you would think you could send checks or money orders to them or somethin but no only credit cards. stupid blizzard

# re: Blizzard Screws Up - World Of Warcraft

Friday, June 15, 2007 2:09 PM by mx

NOT EVERYONE HAS A CREDIT CARD!!!

# re: Blizzard Screws Up - World Of Warcraft

Sunday, June 17, 2007 12:09 AM by blake...and i need help..

ok here  i need someone to tell me what i should do. when i go to login it says disconnected from server.. i have never played the game. i can never get on. i turned off firewalls and still nothing can anyone help me?

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, June 19, 2007 10:10 AM by Jason

yeah i havent played wow for sometime and i forgot my password and secret answer so i know my cd key wont work but if i use prepaid will it create an account for me

please email me at darth_vadar1919@yahoo.com

to reply or leave reply here

# re: Blizzard Screws Up - World Of Warcraft

Monday, June 25, 2007 8:30 PM by Shifty

I got 14 day free trail from buying Diablo 2 battle chest and went to make a account and the closest i got is when i put my credit card info in there and i submitted it, it said "Requested file not found" with some stupid ogre beside it scratching his head! grrr...

# re: Blizzard Screws Up - World Of Warcraft

Friday, June 29, 2007 2:10 AM by Vinnie G

Any 1 Have any idea when we will be able to create accounts again? blizzerd needs to get off their lazy ass and fix this.

# re: Blizzard Screws Up - World Of Warcraft

Thursday, July 05, 2007 4:20 PM by terrell

its already been how long and the account page still dosnt work? ive read this thing far back as 2005 in may, wow im very dissapointed that i cant make an account , what is the deal pickle?

# re: Blizzard Screws Up - World Of Warcraft

Friday, July 13, 2007 10:41 AM by Ani

man i just got the pre-paid game card and i want to create a account.anything went good till the sign-up site tells me :The authentication key you have entered is incomplete.somebody help me out please

# re: Blizzard Screws Up - World Of Warcraft

Sunday, July 29, 2007 2:54 PM by Rob

I created a trail account for the free 10 day trial. All was going fine until my trial ended.... I wanted to continue, and when on the site to see how i could pay for a month.... Said i had to upgrade my account and needed a cd key. There was a nice button underneath saying buy cd key online. I click that and it gave me an error.... Tried other browsers, and still errors.

I went on the forum to see if anyone had this problem. They did, and blizzard just said to people "Go buy it from a retailer" Well i aint standing for that shite, so thought i'd reply telling them i have a broken leg and cannot go to the shop, and don't want to wait for a week for it to come via the mail from an online shop.

But guess what, when i went to login on the forum it gave me an error!

So i thought i'd use the web form for billing support. But guess what, it popped up saying the security code was wrong, after 15 attempts it kept saying it was wrong.

They just lost a customer.

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, July 31, 2007 2:00 AM by kevin hickey

ok, fuck this i keep trying to make an account but it keeps going to the 404 page cant be found error. fuck, if they want my money they should at leats have a working account setup...ive tried at least 5 times to get it working...

# re: Blizzard Screws Up - World Of Warcraft

Thursday, August 09, 2007 6:54 PM by panzerpat

Anyone got any idea how i can bypass that fucking Credit card BS i don't have one just wanna try the game for 10 days if i like it ill buy game cards

# re: Blizzard Screws Up - World Of Warcraft

Sunday, August 19, 2007 6:12 PM by Scott M

yeah,   blizzard really sux.   me and my g/f both had an account and two weeks apart our accounts got compromised.  the bad thing was is the service we got.  we have to email and fax and bla bla bla.  geez im 36 years old,  not a grandmother that wants to deal with a company that ONLY has email support for a major problem like this.   my opinion what blizzard has proven to me is......its a kids game,  ran by a company full of kids that dont have a clue how to help or make happy a customer.  i cant wait for the day i see the company close.  they shouldnt even be in california,   they need to be in a third world country,  because its a third world company.     the game was fun,   but ill be damned if im going to be apart of a company that cant help me on the spot.   one thing to note,   all the people who get thier accounts compromised,  are all innocent.  yet we get our accounts suspeneded for 72 hours and nothing happens to the hackers.   blizzard was a hackers dream come true.

# re: Blizzard Screws Up - World Of Warcraft

Sunday, August 19, 2007 6:15 PM by Scott M

oh yeah,   check this out,    dont you love it when blizzard tells you there company is 100% secure so its all your fault.   my proof as a kids company.   only a moron would say anything is 100% secure.   banks dont even say that.

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, August 28, 2007 4:40 PM by zach

when i try to make an account it keeps on saying

oops we have encountered an.... ERROR

and it sais try again later, is this beacause the creation centre is down?

can someone plz help me out

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, September 18, 2007 8:30 PM by Zero

If you bought the game, this is what you do-

1. Create 10 Day Free-Trial Account.

2. Edit your Account.

3. You should find somewhere to input your CD Key that you got inside the game box.

4. Apply it and now you have 40 days free to play WoW.

5. If you have a GameCard or something, you can input it now or later. You will have 2 months and 40 days free if you put it in now.

6. Have fun playing.

Negatives-

WoW combat is not really good.

The report system is really, really strict. You can get reported for just saying 'Damn'.

This game is rated Teen and still kids of lower age play it... when they hear a little sware word they report you. So, watch out and hold your words otherwise you can suffer pretty bad from the reports.

# re: Blizzard Screws Up - World Of Warcraft

Tuesday, October 09, 2007 1:39 PM by CumpsD

Just as an update, since I removed quite a lot of childish replies insulting everyone.

I did play WoW for over a year, stopped just after Naxx got released, and raided it as a server-first, and I stopped it because I got tired of the poor service.

Laggy servers, no communication at all when there were problems, putting status pages on a silly host which goes down along with the rest when there is a problem, incredibly long login times, ...

The laggy servers made them loose me in the end, having huge lag spikes when doing attempts at Naxx bosses, ruining entire evenings. Even simple things like raiding AQ40 suddenly became wipe runs due to spikes off over 10 seconds...

I even rerolled and relvled on another server, with the same problems. All in all, I left behind 3 full epic 60s, a handfull of 40s and 50s and some very rich mules, which probably would've made me some real money if I'd sold them.

But I stopped caring one day and just left it all behind, and my life got a whole lot better, I suddenly had a lot of time left to do everything I stopped doing while playing WoW :)

Funny thing is, since this thread was started, people are still commenting that the site is not working like it should, and the best part is that it doesn't matter to Blizzard anyway, since there are plenty of people who are perfectly fine with it.

Better them then me ;)

And now, I'll check back in a month to clear out all the spam replies again...

# re: Blizzard Screws Up - World Of Warcraft

Saturday, October 20, 2007 8:57 PM by Tony Montana

i have the same problem and i dont know wat to do someone plz help!

# re: Blizzard Screws Up - World Of Warcraft

Friday, November 09, 2007 12:27 PM by Annoyed

Wish I had have seen this before forking out the dosh for this game.

Just bought it today along with a 60 day game card.

Unable to create an account. Some research has led me to discover that it's a region related problem.

The thing is, I currently live in Hong Kong, they sell the US version of WoW, as well as the US game cards. After selling you this, you discover that using a HK IP address, precludes you from creating an account! No account = no game!

I'm not holding my breath for a reply from Blizzard, at least not from a real person.

# David Cumps &raquo; Multiboxing 101 - Introduction

Wednesday, September 17, 2008 6:02 AM by David Cumps » Multiboxing 101 - Introduction

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# WoW - Multiboxing 101 - Introduction

Wednesday, September 17, 2008 6:38 AM by David Cumps

When looking back at my World of Warcraft experience, I came to the conclusion that when added up, I