Blizzard Screws Up - World Of Warcraft

67 Comments

• Two words: Guild Wars
  

• Well, I've got some friends who bought it the day it came out... And from what I can tell there are often big problems with the servers. Sometimes only the login server doesn't work :-/
  

• I bought it a month or so after it was released and I've never had a problem with either the game or the site when I've logged on.
  
  
  
  That's not to say I don't believe the reports of problems. Just that not every experience with the game is a negative one.
  

• Hehehehe...
  
  
  
  I know people are having problems and yes, the game does sometime not allow you to login or anything. Last week or so, the airco of the room the servers were in, failed and they had to emergency shutdown a lot of servers. Even of the servers that weren't down, some you could not login to. So LOADS of people login to a server they can login to, and then create a new character. I did the same with a friend of mine and we now both have a level 10 rogue on Bloodhoof. Maybe we'll play it when our own server is down again! ;-)
  
  
  
  What questions me the most about MMORPG, is the way they are developped. For some reason, some bugs that are to me, as a developer, very minor bugs cannot be just solved in the game. So while they are known and can be large exploits, they stay in the game for months.
  
  
  
  Example. When you'd create a speeder in Star Wars Galaxies in your house, you'd get an error that you cannot pull it out in your house. Oh, by the way, the access set to the house had to be private, so others could not enter your house. Then when you'd pull it out again, it had over 1000% more health/durability! This was in the system for months and could not be monitored or fixed by Sony Online Entertainment.
  
  
  
  Another one. For offensive name (SMEG) our guild was disbanded. Our guildleader was also called SMEG. He was a second character of someone. He was given a new name. Because of the name change, the player could not access any items that were his. Normally, you'd have a primary key for every player and item. But strange enough not in Star Wars Galaxies.
  
  
  
  In WoW I have noticed simuler things. Kinda odd, if you ask me.
  
  
  
  I certainly enjoy playing the game though.
  
  
  
  I'm on server Arathor (european) and am known under the names Compile (priest) and Sharien (warlock).
  

• Hehe, this is what you get when you create a game and are not prepared for the gigantic succes it will be :p
  
  
  
  lolz to Sjonnie :p wonder how long it wil take David to undo your FF remark :)
  

• Blizzard suspended my son's account because the 6 month service charge was disputed by the credit card holder. Evidently when he signed up, they charged someone elses credit card and of course that person disputed the charge. My son's account was NEVER charged! The bozos at customer service refuse to do anything. I can't get anyone to resolve the billing error.
  

• It's a brilliant game, as long as you can play it. I can even understand Blizzard having problems coping with the (not so) unexpected huge number of players.
  
  
  
  What I absolutely do not understand is why Blizzard cannot communicate with their PAYING customers about these problems. Why not have constant 'status' information on the first page of the homepage? Why not have a 'status' blog telling us 'live' what is going on instead of a couple of hours after the fact via the forums.
  
  
  
  Basically, they suck bigtime at communication and it generates a lot of negative feelings about an otherwise great product.
  

• Ya ok so WOW has problems from time to time. I have been playing since release and I still think this is the best MMORG ever made.
  

• I'm from Portugal, i've bought the game and i tried to create my account but when i finish alll of that stuff( account name, keys, etc) i click create and appears a page saying i need to wait and then it goes back to the page i was and says me that occured an unspecified error on the page (crap). i bought the game because i knew it is really good and now i see this. can someone help me please since the god damn capitalists of blizzard doesn't. thx
  

• i need help too. i bought WoW and when i try to create an account i receive an error message saying there is an unspecified error in the page right after i finish entering all information and clicking create account. appers a window with strange guys walking around and saying i need to wait and suddenly it goes back to the page i was and shows that error message. plx help me with this since the guys from blizzard don't give any help. thx a lot for all the help u can give
  

• hey... how do I get a free cd-key ?
  

• u can't get it, u need to buy the game. ^^^^^plx help me there
  

• Been waiting all week to play WoW tonite... and what happens? Can't log in and the european site is totally wiped out... So furious right now...
  

• On Reply to Dave, Sometimes the Servers act up, hence the problems your having, and the problems others are not. We at blizzard are trying to fix these problems (along with all the complaints of other glitches) and return you to your gaming experience. We are deeply sorry for the problems, hoping that we can fix these and not lose any fans.
  
  
  
  
  
  
  
  ------Game Guru, James Thompson-----
  
  
  
  

• i want to play on the US servers but it wont let me how can i change this
  

• I have a problem when i start the game i get an error that tells me to install direct X 9.0 c !!!!!!!!!!!!
  
  What do y do ???
  
  

• Maybe download and install Direct x ?
  

• I have US Box game, is it possible to play on EU servers by perhaps installing the EU updates and patches? What can I do?
  

• You have to buy the EU version :/
  

• I got this game two days ago, and when i finally install all the discs, it does not let me create an account, it says "web page error" even when i go to manage account or billing it still does not let me go on it. i cant put my pin number in or create a character. im realy sad because i was realy looking forward to this game, shame cant go on it.
  
  plz if anyone knows how to solve this problem plz reply
  
  thx
  

• yea i went out and bout 60 day game card then went to their website... i had to enter the 10 day trial because the key on the card did not work there.... it asked me what i would like to use to pay... i was like i have to buy it to play it for free.. this doesnt make since at all and i need to know how to just make a account without having to buy a month or something just be able to enter game card key
  

• Ashley shaw, you'll have to wait for it to come back up. Get used to those webservices being down ;) And pray the server you choose doesn't lag too much.
  
  robert poophed, select visa and enter a specimen visa number for the trial or something :)
  

• You are not billed i used a 10 day trial of course it wont accept my credit card.. Its supposively invalid but anyways it really dont bill you trust me i know..
  

• I just bought the game but can't create an account...but I already entered my account code. Im afraid that I'll loose the account code since the app kicked me out in the middle of the process. Any ideas?
  

• You can try again later, I got kicked out in the middle dozens of times when I joined originally.
  
  PS: I stopped WoW alltogether now, so I don't keep updated on the current status of the game. I returned to Real Life :)
  

• I want to buy another month of subscription and iam getting: [ServletException in:/WEB-INF/jsp/account/directDebit.jsp] Error running /usr/local/java/bin/javac compiler'.
  I think it's faith telling me to quit the game.
  

• registered finaly:-) thnx.
  

• I bougnt world of warcraft and when it finished downloading i went to create my account but when i filled in all the information it says i need to set billing imformation but on the box it says u get 1 month free. how to i fix this?
  

• I cant play world of warcraft cos of this stupid message after entering my key:/usr/local/java/bin/javac compiler xud someone help me? I am using firefox and it sitll isnt working!
  

• Hi guys. i was just searching around the google for cracked "things" about wow and i got to this site. i had a problem too with wow. i bought the game about a year ago but i was using it from an internet cafe. recently i cinnected my computer with the internet but i remembered that i had thrown away the case of the game, so i dont have the s.n. i e-mailed blizzard about that and they replied me that they weren't responsible for what happened. i mean, ok, you are not responsible, but you can at least gimme a s.n. or do something. anyway. i had 2 players of 60 lvl and now i havent played for about 3 months. i am VERY VERY dissapointed with blizzard and i decided to quit the game at all. BLIZZARD HEAR THIS: YOU'VE LOST 2 CHARS FROM ME!!
  
  
  

• mmm thats a bit true because today my friend give me the guest-account card and it doesnt worked but ill try to buy the game because its good and it worked the registration to my friend
  

• 10 day free guest card yeh right ...in america perhaps
  After entering the guest card key you still have to say with which creditcard you want to pay and for howmany months.
  I suppose they dont have someone improving their site ..its just sad ...
  

• My Account was hacked around mid december.
  
  I reported this and provided all the info they asked me for, then they asked again, then again and so now many weeks later after them receiving the info several times I've still heard nothing back from them and still can't access my account.
  
  3 level 60's ,1 tier 2.5 epic, 2 years worth of playing up the spout!
  
  They take weeks to respond to emails, they're service sucks, but the game I realy enjoyed.
  
  They're service and security manangement is a disgrace when you consider the money the corperations turning over every month!
  
  

• just bought wow, oh my god what a mistake, i dont have a credit card, and did not know i needed to pay for future months access, the game does come with 1 month and as a FPS gamer thought id see what all the fuss is about. clearly not worth it !
  

• I bout WOW today and I created my account and paid with a credit card and all that junk right. Then I went to log in and it said I didn't exist......I've been trying for hours and still...no play. Do I have to wait awhile for my account to be activated or what?
  

• i just bought the game today goodie for me, or not. it says that my keys that came with the game are already being used... so maybe i have to buy it all over again but the good news is, that if someone got my keys then they must have a key generator, not that im going to find my own justice with it...
  

• i bought wow yesterday and created my account but when i go to login it keeps sending me to some downloader thng. How do logon without going through that????????
  

• what if your family doesn't have a credit card!!
  

• man i bought wow and i enter the authentication key and it comes up error please try again later..like this is bs and im thinking i should have stayed with warcraft three on battlenet cuz quite frankly this was a waste of money and time.
  

• Blizzard does have "game cards" available, so the whole credit card argument is moot.
  However, I cannot log in to my main server, and I cannot log into the service part of the site. So I petitioned a GM, all he said was "you seem to have deeper connection issues, we can't help you anymore. Have fun on WoW!"
  Yeah, have tons of fun when I can't play on my main. <_<
  

• i got world of warcraft and when it instale i had to wate nearly 12 hours for patches to install
  talk about slow
  

• I bought a game card today and sweet enough it says the code has already been used... a brand new game card... wtf!
  

• they shoul have made this a video game!!!!!! then we would put in in the console(disc holder) and wait for it to load and bam!!!!!!!!!!!! we could play after about 30seconds of waiting instead of 30minutes!!!! 30minutes!!!thats minutes!!!! yeah i wrote i was patient but this is gettin annoying!!
  

• Am I wasting my time trying to enter my pre paid game card auth key when it says it's already been used?
  

• I would guess you're wasting your time, yes :)
  

• I dont freakin understand why they would sell you a game for 40 $, then make you PAY for an account by the month..that doesn't make any sense
  

• What the hell is going on right now? I can't freakin login to WoW! The webiste is not even working!! Plz tell me this is happening to everyone and not just me :(
  

• My main character and 2 other toons including my mule were compromised last week. All my gold, armor, items in all my bags were taken. I petitioned a GM 3 times as I had to report each character one at a time. All I have gotten thus far is that my account has been reported and an investigator will contact me. It is going on 2 weeks and not a word. And I have 6 month subscription. Their response to me was that it was not their fault that my account was compromised...Have a nice day on WOW! Yeah right..I won't be renewing my subscription after 3 years of play
  

• I just bought a prepaid card and it said it has already been used. anyone know what i can do since i cant return it?
  

• Their site is down, i cant create an account
  

• wow-eu site is down? i cannt create an trial account. but on their site it says only may the 1st that they have a holiday?! Blizz is still on their vacation??!! &nbsp;if anyone knows why please email to me: JSCOCACOLAo_0@hotmail.com
  
  

• Same it is so annoying. Stupid blizzard europe.
  
  

• i send blizzard a e mail a week ago and they still have not answer me back i mean come on
  
  

• BLIZZARD SUKS!!!I ALSO HAVE THE SAME PROBLEM!!!
  
  

• yea i got wow but i didnt get the the 60 day card so when i went to use the 10 day card it said put ur credit card in..... and i dont have one.... and im not gonna be able to go to game stop anytime soon to be able to get one. so im totaly screwed... and you would think you could send checks or money orders to them or somethin but no only credit cards. stupid blizzard
  
  

• NOT EVERYONE HAS A CREDIT CARD!!!
  

• ok here &nbsp;i need someone to tell me what i should do. when i go to login it says disconnected from server.. i have never played the game. i can never get on. i turned off firewalls and still nothing can anyone help me?
  
  

• yeah i havent played wow for sometime and i forgot my password and secret answer so i know my cd key wont work but if i use prepaid will it create an account for me
  
  please email me at darth_vadar1919@yahoo.com
  
  to reply or leave reply here
  
  

• I got 14 day free trail from buying Diablo 2 battle chest and went to make a account and the closest i got is when i put my credit card info in there and i submitted it, it said "Requested file not found" with some stupid ogre beside it scratching his head! grrr...
  
  

• Any 1 Have any idea when we will be able to create accounts again? blizzerd needs to get off their lazy ass and fix this.
  

• its already been how long and the account page still dosnt work? ive read this thing far back as 2005 in may, wow im very dissapointed that i cant make an account , what is the deal pickle?
  
  

• man i just got the pre-paid game card and i want to create a account.anything went good till the sign-up site tells me :The authentication key you have entered is incomplete.somebody help me out please
  
  

• yeah, &nbsp; blizzard really sux. &nbsp; me and my g/f both had an account and two weeks apart our accounts got compromised. &nbsp;the bad thing was is the service we got. &nbsp;we have to email and fax and bla bla bla. &nbsp;geez im 36 years old, &nbsp;not a grandmother that wants to deal with a company that ONLY has email support for a major problem like this. &nbsp; my opinion what blizzard has proven to me is......its a kids game, &nbsp;ran by a company full of kids that dont have a clue how to help or make happy a customer. &nbsp;i cant wait for the day i see the company close. &nbsp;they shouldnt even be in california, &nbsp; they need to be in a third world country, &nbsp;because its a third world company. &nbsp; &nbsp; the game was fun, &nbsp; but ill be damned if im going to be apart of a company that cant help me on the spot. &nbsp; one thing to note, &nbsp; all the people who get thier accounts compromised, &nbsp;are all innocent. &nbsp;yet we get our accounts suspeneded for 72 hours and nothing happens to the hackers. &nbsp; blizzard was a hackers dream come true.
  
  

• oh yeah, &nbsp; check this out, &nbsp; &nbsp;dont you love it when blizzard tells you there company is 100% secure so its all your fault. &nbsp; my proof as a kids company. &nbsp; only a moron would say anything is 100% secure. &nbsp; banks dont even say that.
  
  

• when i try to make an account it keeps on saying
  
  oops we have encountered an.... ERROR
  
  and it sais try again later, is this beacause the creation centre is down?
  
  can someone plz help me out
  

• i have the same problem and i dont know wat to do someone plz help!
  

• Wish I had have seen this before forking out the dosh for this game.
  Just bought it today along with a 60 day game card.
  
  Unable to create an account. Some research has led me to discover that it's a region related problem.
  The thing is, I currently live in Hong Kong, they sell the US version of WoW, as well as the US game cards. After selling you this, you discover that using a HK IP address, precludes you from creating an account! No account = no game!
  
  I'm not holding my breath for a reply from Blizzard, at least not from a real person.