Dave Burke - Freelance .NET Developer specializing in Online Communities

A freelance .NET Developer

Spamnet takes a lesson from Microsoft

I've been using Cloudmark's Spamnet for months and allow the $1.99 to be tapped from my credit card promptly on the 3rd of each month.  (Hey, they have their billing act down.)  I get hundreds of spam messages of day like a lot of other nerds, and all-in-all, Spamnet does a decent job.  But occasionally their servers are down, so when you tag a message to be blocked you will get a dialog as shown below.

No.  None of those are correct, I'm afraid.  Why don't they add a “4) We're experiencing problems which may or may not be due to our own ineptitude.  We hope to be back online soon.  Everything on your end is fine.  We're really sorry.”

This bogus dialog message reminds me of those reboots in Windows 98/ME/whatever when your application crashes, you lose 4 hours of work, then the OS hangs as well, and you have to physically unplug and plug back in the power cord to the PC.  Then on reboot you are faced with the message “YOU DID NOT SHUTDOWN YOUR COMPUTER CORRECTLY.”  

'Nuff said.

Comments

Raymond Chen said:

The Windows 98 message was "Because Windows was not properly shut down, one or more of your disk drives may have errors on it." It didn't specifically accuse you of not shutting down properly. It just said that an improper shutdown occurred and left open the issue as to whose fault it was.
# January 13, 2004 6:32 PM

Dave Burke said:

Thanks, Raymond. Hopefully I'll never see it again, but the message always struck me as inferring that I screwed up, as in "who" shut down Windows? There was also text which followed stating to the effect that the user should take care to always properly shut down the system, wasn't there? Again, implying blame on the user.

Or maybe I was always so pissed when I had to unplug and plug my computer back in to get it to work again that I took the startup messages the wrong way...
# January 13, 2004 9:34 PM
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