Team Foundation Power Tools on a Vista upgrade - Internal Error 2738

Published 03 April 07 12:09 PM | dmckinstry

I did something that experienced developers almost never do...  When Vista released I upgraded my operating system instead of starting from scratch.  Aside from a few quirks I've been pretty happy.

One of those 'quirks' resulted in the inability for me to uninstall the Team Foundation Power Tools (TFPT) version 1.1.  I assume this was something that I had installed before doing the upgrade but I'm not positive.  In any case, I couldn't install TFPT 1.2 until I had uninstalled TFPT 1.1.  And I could uninstall TFPT 1.1 due to an "Internal Error 2738" when I tried to access the TFPT installation package.  I tried both from the MSI itself and from the "Programs and Features" tools in Vista. 

After numerous variations of attempting to get around this, I found some chatter in various unrelated forums about this error.  It appears that the VBScript engine isn't registered by default in Windows Vista.  I assume this was for Vista security paranoia but I'm not an expert in this realm.  In any case, the proposed solution was to register the VBScript.dll.  On my system that involved:

  1. Open a command console as an administrator.
  2. Change to the directory containing the VBScript DLL (for me:  C:\Windows\System32).
  3. Register the DLL:  REGSVR32 VBScript.DLL
  4. Close the command prompt and celebrate.

Ok.  Maybe it's too early for you to celebrate, but in my case that fixed the problem.  The uninstall went easily and the installation for TFPT 1.2 went equally well.  Enjoy!

Comments

# andersonimes said on April 11, 2007 06:16 PM:

That fixed several unrelated problems for me, thanks!

Incidently, your RSS feed is out of date.

# Miguel Acosta said on June 12, 2007 04:13 PM:

Thanks! Your suggestion was great!

# ZipDC said on July 30, 2007 06:57 AM:

This has solved a problem that has been bugging me for ages. Some installers just failed giving this message and others for no reason. They now all work! Thanks!

# Torsten Mollien said on August 16, 2007 10:28 AM:

This worked for me too. Great Thanks!!

# Krishna Prasad said on February 9, 2008 10:06 AM:

Thanks a lot. It really worked. I was bit tensed, coz I was trying to update my external device (Mobile).

Thank you once again.

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