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My Review Of The Acer TravelMate C303 Tablet PC

I recently needed to buy a new machine for personal and business use, so I figured I’d share my experience. Since I tend to have a lot of meetings I decided that I wanted a tablet. My experience with OneNote in the past had been very positive, and I find that I’m much more likely to take notes if I’m using it. However, I also consider a DVD drive to be crucial to my non-work PC experience.

When checking the usual vendor sites for possible tablets, I found that there were no tablets that came with built-in DVD drives. While I’m not usually picky, I can’t stand using external drives. On a lark I decided to check out Acer’s site, even though my experience with their TravelMate 100 prototype from 2 years ago wasn’t great.

I was pretty impressed with their recently launched C300 line, so I decided to pick one up. The rough specs are:
• Windows XP Tablet PC Edition 2005
• 1.7 GHz Centrino
• 1 GB RAM
• Built-in DVD-RW
• Built-in 802.11b/g
• Built-in Bluetooth
• PCMCIA smart card reader

With an extra battery, the total cost came to around $2,500 on buy.com with shipping, tax, etc.

I will admit that my out-of-box experience was less-than-stellar. If you buy one of these, be sure to disable the smart card reader as soon as possible. Also make sure to turn on the Windows firewall since they don’t come with SP2 installed. Before doing these two things I was crashing in under 5 minutes from boot. However, once I got SP2 installed, everything ran like a dream.

I bought a copy of Office Pro and OneNote, which work beautifully on tablet (now). Unlike the older OS, this release has great support for writing sentences that are longer than the width of the screen, which makes using Word very possible. I’ve actually written this entire review using ink in Word. It’s not quite perfect, but I’ve found it relatively easy to adapt to the little idiosyncrasies.

I’m very impressed with the battery life so far. Although the Acer site says something like 7 hours, I never believe the hype. Instead, I’m happy if I can get over 2 hours per battery on a plane while listening to music. I’ve had a bit of time to test this tablet out on a flight from New York to Seattle (6 hours) and have listened to over two hours of music while using Word and PowerPoint, which is after watching over an hour of Ali G on DVD. The battery claims to have 28% left, so we’ll see just how far it will go. By the way, be sure to turn off your wireless card when on a plane to avoid the waste of battery!

The biggest complaint I have about this tablet so far is the screen resolution. Since the monitor is XGA, it tops out at 1024x768. I’ve heard that the new Toshiba tablets will be able to go higher, but not having a built-in DVD is a deal breaker for me. I tend to only code at home, so attaching a full secondary monitor supports my high-res needs. On the road I’ll have to deal with big, fat curly braces :-)

There are a ton of little features that I’ve noticed since using the last tablet years ago, so many of them might just be common across all. For example, when I rotate the monitor into ink mode, the screen automatically readjusts for me. The pen comes with an eraser. I can be productive, even while sandwiched between two sucky seats on a Delta flight. The headphone jack is in a good location for either landscape or portrait mode, so it doesn’t easily fall out, blasting my music for all to hear. The battery life is friggin amazing!

All in all, I would definitely recommend this tablet, provided the startup procedures are followed from above. If anyone else has used this tablet I’d be interested in your opinions.

Comments

smithtdld said:

I am new at this...what's SP2? I am interested in the C303 so I want to understand your comments about getting started.
# October 11, 2004 10:27 PM

Ed Kaim said:

SP2 refers to Windows XP Service Pack 2. It doesn't come preinstalled (yet--it may happen eventually on the C303) but can be downloaded for free from Windows Update.
# October 11, 2004 10:58 PM

Dan said:

I purchased a c303 about a month ago I am very please with the system.

The screen is excellent. I know some people don't like that the max resolution is 1024x768, but this resolution is perfect for web browsing and office tasks.

Other tablets may offer a higher resolution, but could find yourself getting a headache trying read the tiny text that comes with a higher resolution.

The Acer screen also has an anti-glare type coating, so there is no need to purchase a screen protector to try and reduce glare. Don't get me wrong, it's not comfortable working under florescent lights, but it's certainly doable.

The system speed is great, feels much more like a 2.5+ Gigahertz system rather then a 1.7. The 1 Gig of memory keeps the system running smoothly without any slow downs.

The smart card reader is a problem though, I can't even imagine why this would be useful unless you were to share your computer in a public environment. I unistalled the software and haven't had any problems since.

The SP2 installation went without incident for me, but it's probably best to install this before tinkering too much with the system.

The Battery life is great, I can get a solid 3 hours with the WiFi turned on and probably close to 4 hours with it disabled. I also purchased the 2nd media bay battery which gives you about 2 hours extra life. With both batteries installed you can easily get 4.5-5 solid hours of runtime without trying to conserve power.

Overall a great tablet and one of the best currently available. The screen viewing angle could use work, as well as the included software packages (most included software are just trial versions), but those are my only complaints.

# October 12, 2004 11:13 AM

Thomas J. Torrioni said:

It's a shame you didn't bother to take the time to check out Gateway's M275. It too has DVD-RW capability (although you incorrectly said there were NO tablets that came with built-in DVD drives.) I've checked out both before I bought. The Acer couldn't shine Gateway's shoes. I don't know what the beef is with so called (mostly self dubbed) computer gurus that they don't give Gateway the credit it deserves. I have always built my own desktops. But laptops, (and most certainly tablets) are out of my building capability. So I bought a Gateway tablet. The resolution on this machine is excellent. With a 1.8Gz pentium Dothan processor, it chews up data and spits it out faster than you can imagine. The 802.11 b/g found my wireless network instantly and I surf the net and transfer files back and forth to my desktop as if both machines were using the same hard drive. I did call tech support regarding a question about an aftermarket AC/DC adapter. They were helpful and spoke English better than me. Oh, yeah. One other thing. I paid less that the website total came up to just by talking to an on-line sales consultant. They were willing to bargain down the price. And it was a lot less than $2,500.

With that said, when my M275 arrived, (albeit 7 days from the original promised date, but well worth the wait) it booted up flawlessly, and has never even flinched, let alone crashed.

Nice piece of machinery. Two other people who decided to purchase one after I did are thrilled with theirs.

I won't tell you how to shop and/or buy, but it's best to view ALL of your options.

Tom
# October 12, 2004 9:38 PM

Ed Kaim said:

Tom, you do bring up a good point about not reviewing all of the options. I really should have evaluated Gateway, but I didn't even think to check them because they didn't have a tablet the last time I had checked. To be honest, I only know one person who has used a Gateway laptop (I don't know any corps that standardize on them--same for Acer) and he didn't find it any better (or worse) than others.

Regardless, once the M275XL has been upgraded to match the capabilities of the Acer C303 it would cost an extra $200, although the processor would technically be 100MHz faster and the Gateway doesn't seem to have a Bluetooth option (which I don't regularly use anyway). I suppose I could haggle with the sales reps from either to bring it down, but I probably wouldn't bother, which is my own fault. If the experience with the Gateway is as good as the Acer, then people should absolutely consider them. To take that a step broader, I think people should consider a tablet whenever they're looking at laptops altogether.

By the way, the point about the resolution doesn't really make sense. The Gateway has the same screen with the same graphics card, so I don't think it would be any better for me or other people than the Acer is. You can't take the screen beyond 1024x768, so you're limited in real estate no matter what.
# October 12, 2004 11:45 PM

Roy said:

you problem with the crashing 5 min after boot is you had the newest version of the smart card reader driver. if you roll it back, the problem is fixed.

Also I think the smart card thing is neato, so i use it just for the heck of it heh...
# October 14, 2004 8:38 AM

Karl said:

I evaluated an acer C303 for work. I thought it was a nice machine. My biggest concern was with the weight. This was my first time using a tablet and I just couldn't get comfortable using it in slate mode as it seemed to be just too heavy. Another thing that I really want on a laptop / tablet is an external volume control dial. I believe the only way on the acer was either with the mouse or using a combination of the FN key and a special key on the keyboard - needless to say you can't do that when the screen is folded over.

I also evaluated a toshiba M205 which is much lighter. The lack of an optical drive is really annoying, and I found the screen angles to be a little less forgiving then acer, but maybe that's because I was able to hold the toshiba easier and in more orientations due to its lighter weight. However, the lighter weight really made a big difference to me so I'd be willing to overlook the drive issue.

Not that it matters, but in the end we decided to go with a straight toshiba M2, just a regular laptop not a tablet. It is fast, light, has an optical drive, and we didn't really find the tablet functionality to be an overwhelming advantage for our needs.
# October 15, 2004 9:01 AM

mazzorca said:

what about the fujitsu T4000? it has optical drive and weigth the same as the toshiba M205.
it will become avalilable in the end of oct.
# October 15, 2004 9:11 AM

Simon Cooke [exMSFT] said:

Thomas - the reason most people don't like Gateways is this...

Out of 4 Gateway laptops we have at work in our lab, two of them no longer respond to insertion of a USB key drive. One of them has network connection problems. Three had floppy drives die on them. The two which had DVD ROM drives needed firmware updates to read some DVDs - firmware updates that were not available on the Gateway update site.

This is why people don't like Gateways. They're about as bad as the new Dell low-end laptops.
# October 17, 2004 7:26 PM

galleries-free said:

# October 25, 2004 7:27 PM

Sunny S said:

I think that Simon Cooke [exMSFT] answer on all questions.
Regards SuN
# October 29, 2004 2:29 PM

kikus said:

тема не раскрыта.. может есть ещё информация по этому поводу?

# June 15, 2010 1:19 AM
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