Posted April 26
By Sandy Hereld, tech writer, Microsoft User Experience team
The longer I stay in this job, the more fascinated I get by the weekly search query logs. Sure, I know that sounds geeky, but those logs are a tiny blurred window into the efforts of hundreds of thousands of users trying to accomplish tasks with our tools.
The top queries change slowly most months, firewall and system restore fight it out for top place so it s more interesting to see currently fast rising queries. Most of those are fairly clear: when there s a new worm or virus, we ll see queries about antivirus software; when there s a new update or service pack, we ll see queries on new features rise. But last month, out of nowhere, we started to see queries for enter key emerge from the query logs. In fact, here are nine of the fifteen fastest rising queries: >
- enter key does not work
- enter key not working
- enter button
- enter key doesn't work
- enter key wont work
- enter key
- Return Key
- enter
- keyboard enter key
So, here s your chance to solve a puzzle. What the heck is going on out there?
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