Windows XP Expert Zone Community WebLog

By the Windows XP experts and enthusiasts at Microsoft.

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Visit the new Expert Zone Chat Room

The Expert Zone Community site has adopted a new, easier-to-use chat room. You can login here: http://www.microsoft.com/windowsxp/expertzone/chats/chatroom.aspx

The chat room is available for peer-to-peer support at any time. Many experts from the online community volunteer their time to help users in the chat room. It's a good way to find quick answers to common questions about Windows XP.

In addition, experts from Microsoft and the online community host chats every month to answer customer questions:

Windows XP General: 4th Tuesday at 10am
Tablet PC: 1st Wed at 10am
Media Center Edition: 3rd Thursday at 3pm
Internet Explorer: 2nd Tuesday at 10am

Chats on other topics are hosted each month as interest warrants. For the full upcoming schedule, see http://www.microsoft.com/WindowsXP/expertzone/chats/default.mspx

Chris Norred, tech editor

This posting is provided "AS IS" with no warranties, and confers no rights.

Posted: Sep 28 2004, 07:00 PM by Expertzone | with 53 comment(s)

Comments

ryk22 said:

ooo this different from when I was last here! why would I be getting sys error 1060 message , something to do with crypt? servce not working but checked it and its on auto like its supposed to be?
# September 29, 2004 1:47 PM

dave said:

HELP!

one of our guys installed service pack 2 and the pc is dead on boot up??? stops at the xo logo

any help???


thx
# September 29, 2004 2:43 PM

Harvey Martin said:

I have Win XP Home on my PC. It has recently started running Windows Installer on boot and this adds up to 3 minutes to each boot cycle. There is nothing to install as far as I can tell. How can I stop this?
# September 29, 2004 5:11 PM

Chris said:

There are many resources available on the Expert Zone and other sites to help answer SP2 questions.

Some of the best options:

Ask questions in the Windows XP Newsgroups.

Ask questions in the Expert Zone chat room.

Search for articles in the Microsoft Knowledge Base http://support.microsoft.com/default.aspx?pr=windowsxpsp2

Get help from a Microsoft Support Professional at no charge via e-mail, chat, or telephone.
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN

-
Chris
# September 29, 2004 5:16 PM

colleen said:

Help, I keep getting this error when I am trying to get into win xp and I am not able to get into windows in safe mode either.




Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging file. During this process, memory requests for some applications may be denied.
If you click OK, you may receive an error message that is similar to the following error message:

The application failed to initialize properly. 0xc0000017
You may also receive other error messages that are similar to the following error message when you try to run Windows:

IEXVCES.EXE

The exception unknown software exception (0xc00000fd) occurred in the application at location 0x01ac5937.
# September 29, 2004 10:39 PM

manish said:

hi my notepad comes up with gibberish - any ideas on how i can sort this out
# September 30, 2004 9:38 AM

Leon said:

Every time I log on I get error message "gbtray,gbpoll. unable to run this program. no language files were found.
# September 30, 2004 10:14 AM

julian jacobs said:

after doing a system restore my computer now locks up with a black screen and the mouce pointer

the same is true if i try safe mode and several of the other options listed on "f8"
i have also tried a "repair reintsall"
indeed i have tried hints and tips from the m/s web site and i am now stuck.
# September 30, 2004 12:03 PM

julian jacobs said:

after doing a system restore my computer now locks up with a black screen and the mouce pointer

the same is true if i try safe mode and several of the other options listed on "f8"
i have also tried a "repair reintsall"
indeed i have tried hints and tips from the m/s web site and i am now stuck.
# September 30, 2004 12:04 PM

Rick said:

Will the $299.00 Full XP Professional version also do upgrades? I want to upgrade now, but god forbid 6 Months from now if I was to loss a HD or something I don't want to have to buy the full version after having already purchasing the upgrade version too!

Thanks, Rick Ferguson
# September 30, 2004 4:52 PM

Linda M. said:

Do I need all previous updates from Microsoft? They are piling up. Which ones are absolete or modified?
Thank you in advance.
# October 1, 2004 9:43 AM

Bill said:

I am having problems booting XP on both my computers. One was preinstalled on the cmptr, the other I upgraded from W 98. Both worked fine at first but after a few months trouble started. It usually goes blank after the Windows XP screen (black background with 4 color banner)I have subsequently installed SP2, but that is no help. By the way, I can usually muddle it on after several tries, sometimes getting safe mode on and restarting. Any ideas?
# October 1, 2004 5:09 PM

yellowrose@metalikk.net said:

I am having problems getting outlook express to sedn and receieve mail all setting have been check several times
# October 1, 2004 11:02 PM

yellowrose@metalikk.net said:

I am having problems with out lok express it wil not sedn or recieve s=all setinghave been throughly checked canyou help
# October 1, 2004 11:05 PM

Theresa said:

This is my first time here and I was wondering why there are no chats for general questions or help with XP problems in general. The chats are based on one specific topic only. It would be nice to ask expert advice on a variety of topics. I was initially looking in Google for help with a registry problem after someone sent some type of bad file over messenger to my daughter. Ad aware is showing it as registry and it's in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon however when I go to find it, there is no Winlogon showing in the registry for me to delete this and rid my computer of whatever it was that was sent. It's not showing under \Windows\CurrentVersion either, no Winlogon that I can find in the registry following this path. Very frustrating to know something is in my computer compromising it and I can't find where it says it is !!!!!! I'm not the best at computers and am fairly new, but have rid my own and others computers very well manually of many trojans, viruses, worms etc. This one has me baffled. Can anyone help me???????
# October 1, 2004 11:15 PM

mbfs said:

hi
# October 2, 2004 11:03 AM

kdeewalt1@passport.com said:

help reinstalling XP Home over XP
# October 2, 2004 1:49 PM

Shally said:

How I regret loading service pack 2.The toshiba people are trying to fix it, but I can not click on any of the links in hot mail or my word perfect letters. i probably will find more problems, but at this point they have removed service pack 2 but the links still do not work. Any ideas?
# October 2, 2004 9:02 PM

DaveL said:

Would like to download SP2. But, looking at my download log, I find that I haven't even downloaded SP1. That proves a problem because SP1 isn't available to download at this time. I believe that because I didn't download SP1 it won't let me download SP2. Is this a correct assumption? And if so what can I do to be able to download all of the new (for me) updates?

Thank you,

Dave
david.nanci@verizon.net
# October 2, 2004 9:22 PM

Marguerite said:

Can anyone who uses Terminal Server 2000, tell me if they have a problem with Terminal Server capturing the client printer and what they have done to correct the problem.
# October 2, 2004 9:24 PM

lorrainegates2004@hotmail.com said:

please help me beable to use remote assistance and camera and voice on msn messenger
thanks
# October 3, 2004 1:30 PM

Joy said:

I installed XP a couple of months ago. Now all of a sudden my scroll bar does not work. My screen automatically scrolls to the bottom and I cannot get it to go to the top of the screen.

# October 3, 2004 6:07 PM

Robh said:

Hey folks,,, I am stuck. I had xp home on my laptop and tried to install xp pro. Well, that did not work very well. My computer would not only install it, but will no longer boot can you help help me??
# October 3, 2004 8:33 PM

Donald Parisian said:

I have installed SP@ and now my restre is turned off and I can not turn it on. When I try it states "an exception ocurred while trying to run "c:\windows\system32\shell32.dll,
control_rundll
c:/windows\system32\sysdm.cpl, system
# October 3, 2004 10:41 PM

Tamara said:

My internet explorer used to let me search from the address bar, and now it has an error http 404 error how can I fix this? Thank you for your help in advance, it's no big deal really just annoying.
# October 5, 2004 6:59 AM

philip bennett said:

I am having trouble with my task manager.
somehow I have lost the outer part of the
window.I can no longer turn it off or check the cpu use. or check the what programes are running.Can you help
# October 6, 2004 7:12 AM

CUMMIE said:

I HAVE WINDOWS KP AND IM TRYING TO PRINT FORMS FROM ANOTHER SITE. WHEN I CLICK FORMS THE ABODE ACROBAT READERBOX APPEARS AND AFTER A FEW SECONDS IT DISAPERS AND THE BOX IS EMPTY AND NOT SHOWING WHAT I WANT TO PRINT.AFTER ABOUT 30 SECONDS A DROP BOX APPEARS AND A MESSAGE APPEARS SAYING (xcould nmot find acrobat external window handler)and a small box with ok when i click the ok in the box another drop down box appears saying (an internal error has occurred and another small with ok when i click ok nothing happens.
can anyone help me solve this problem and gide me through what to do.
cummie
# October 6, 2004 6:52 PM

Chris said:

For Dave,
Service Pack 2 includes all of the previous updates, including those offered as SP1. If you use Windows Update, it will scan your system and offer you all of the updates missing from your system. SP1 is not a prerequisite.

For others,
Thanks for the questions.
Please check out the articles, chat room and the newsgroups on the Expert Zone where you can ask questions and get helpful advice from other users.

For professional help from Microsoft:

Search for articles in the Microsoft Knowledge Base http://support.microsoft.com/default.aspx?pr=windowsxpsp2

Get help with SP2 from a Microsoft Support Professional at no charge via e-mail, chat, or telephone.
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN

Chris Norred, tech editor

This posting is provided "AS IS" with no warranties, and confers no rights.


# October 6, 2004 7:41 PM

samim said:

sir ,
when i shut down my pc it give me a error messege of "OssProxy.exe " an when i start my yahoo messenger there is a mesege'run time'
sir plz help me out
# October 15, 2004 5:56 AM

Windows XP Expert Zone Chat Room Petition. said:

Microsoft are closing down this chat. please sign this petition to keep it open http://www.computerhelperuk.co.uk/Petition/index.html

# July 3, 2006 6:18 PM

mte guy said:

I can't drag and drop files or anything to write to cd, anyone know anything to help.

# October 1, 2006 10:44 PM

dave_exp@yahoo.com said:

I am trying to get my win xp into safe mode. When I hit f8, I get the safe mode menu, but when I enter the safe mode, it then shows win xp and even though it is the only one showing, it asks which system I want to start. When I hit enter on the windows xp, I get a list of drivers, with a frozen screen, ie no highlight bar to navigate. This leaves only one option, which is to turn off the computer.

# April 22, 2007 7:07 PM

dariocaguilar@hotmail.com said:

I recently had to reinstall drivers from my Dell XPS600 Resource CD. Now two of my programs: "Karen's Countdown Timer II" and "Counterspy" open a box requesting that I insert the Resource CD every time I boot the programs. I have to cancel the box several times to close it and then the two programs proceed. I have deleted and reinstalled the two programs with no change. How do I eliminate the Resource CD request?

Dario

# June 21, 2007 4:24 PM

daveevans09@msn.com said:

trojans avast pc tools no help

# September 14, 2007 8:50 AM

Sarah said:

Hi, I'm having a system prob.  when i try to start a blue screen comes up with a

stop: c000021a {fatal system error} the windows logon process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x00000000). the system has been shut down

It won't let me start in safe mode or do last known config either.  I think it started when i was trying to do a scan on my registry in safe mode and invertally moved the winlogon.exe onto my desktop if you have a answer please help. Thank you very much

# January 26, 2008 2:00 AM

Bubba411 said:

When I go to start menu and select "RUN", I enter a letter of the alphabet and several websites I have visited pop up in a drop down box to choose from.

How can I delete these selections so they do not pop up?

# February 1, 2008 1:33 AM

Lucie said:

I cannot change the desktop background under the administrator because the browse nor background buttons will populate. Does anyone have a fix for this? It's windows xp.

# February 13, 2008 5:50 PM

Khan said:

the alphabet W in word Windows in my pc does not show properly, can some one plz tell why. and give me a resolution to this

# June 30, 2008 2:50 PM

Brian said:

Whilst trying to install AVG Security on my other computer something screwed up. Now the computer just cycles through the boot up and closing down program on a continuous loop. Anyone have a solution to this - or have I been sold a damaged CD or a corrupt version of AVG?

# August 13, 2008 3:52 AM

Joe said:

I know that windows stores all history, user id's and passwords. were do I find this file and how can I read it.

# August 19, 2008 10:35 PM

hira said:

I WANA CHAT WITH YOU

# September 25, 2008 7:36 AM

marc said:

i can't download anything or send any registration details. i can search and browse but thats it i checked with my isp and all good on thier end. please help before my computer groes wings and flies out the window.

# January 18, 2009 4:36 AM

poori said:

I read that Apple is offering unlocked iPhone 3GS? Is it true? I know you can buy unlocked iPhone from ebay for example, but can I buy the new iPhone 3GS unlocked from Apple? If so would you give me a link or a how to do it? Thanks!

________________

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# October 15, 2009 5:59 PM

poori said:

I bought an Iphone from someone and when i press the circular button at the bottom, even when i have my simcard in, it asks me to connect my iphone to iTunes. I dont have internet on my phone plan and i want to keep my phone plan the same price. How can i unlock the Iphone without activating it or connecting it to iTunes?

________________

[url=http://unlockiphone3g.webs.com]buy unlock iphone 3g[/url]

# October 21, 2009 3:47 AM

shami said:

Please help me to solve this question

I need help with the following. Here, assembly language means Y86. There should be four separate files when complete.

1) Implement dot-product of two vectors in assembly language. Assume an array of 4 elements is used to represent a vector. Should take input (1, 2, 3, 4) and (4,3,2,1)

2) Use the function developed for P1 to implement matrix multiplication in assembly language. Simply consider two 4-by-4 matrices. [0, 1, 0, 1; 1, 0, 1, 0; 0, 1, 0, 1; 1, 0, 1, 0]

3) Implement a function in assembly language to traverse a linked list and sum up all elements (non-recursively). (1)->(2)->(3)->(4)

4) Redo (3) with recursion.

Here's a bit I started with but doesn't work properly. I can call Multiply once. If I call it a second time it never gets back to the halt in Main.

# int multiply(int number_1, int number_2)

Multiply: pushl %ebp

rrmovl %esp,%ebp

mrmovl 12(%ebp),%ecx # ecx = number_1

mrmovl 8(%ebp),%edx # edx = number_2

irmovl $0, %eax # sum = 0

andl %edx,%edx

je mEnd

mLoop: addl %ecx,%eax # add to sum

irmovl $-1,%ebx #

addl %ebx,%edx # number_2--

jne mLoop # Stop when 0

mEnd:

rrmovl %ebp,%esp

popl %ebp

ret

#int dotproduct(int vector_1, int vector_2)

DotProduct: pushl %ebp

rrmovl %esp,%ebp

mrmovl 12(%ebp),%ecx # ecx = vector_1

mrmovl 8(%ebp),%edx # edx = vector_2

irmovl $0, %edi # sum = 0

irmovl $1, %ebx

mrmovl (%ecx), %eax

pushl %eax

mrmovl (%edx), %eax

pushl %eax

call Multiply

addl %eax,%edi

popl %eax

popl %eax

rrmovl %edi,%eax

rrmovl %ebp,%esp

popl %ebp

ret

# November 17, 2009 8:50 AM

poori said:

i was thinking about gettin the [url=http://unlockiphone22.com/]click here[/url]  for christmas, but i heard some bad things about it :S can any one tell me a few things about it? x

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