Windows XP Expert Zone Community WebLog

By the Windows XP experts and enthusiasts at Microsoft.

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Tutorial: Fix the error “Volume Control Program has not been installed” from Media Blab.com.

This blog entry was gleaned from Jake Ludington’s MediaBlab, a Featured Community Web site on September 22, 2006 .

 

This error message generally means the application that controls volume in Windows, sndvol32.exe, is corrupt rather than uninstalled. There isn't a clear reason why this happens, although there have been cases where third party drivers from soundcard manufacturers completely damage the entire Windows volume control setup.

 

by Joli Ballew

Expert Zone Columnist

 

http://www.jakeludington.com/windows_xp/20060922_windows_volume_control_program_has_not_been_installed.html

 

 

The items on this WebLog are provided as is with no warranties and confer no rights. See Microsoft Information on Terms of Use.

Comments

Joseph Milburn said:

pop up blockers too active and prevent programs i want to download.

# September 30, 2006 1:39 PM

burton said:

installed dsl & modem when i get on internet my founts are 3 three times the size of my desktop what can i do to fix

# October 5, 2006 1:30 PM

tracy saunders said:

what does   C:PROGRAM~1\ALLTEL~1\SMARTB~\\MotiveSB.exe   mean  buffer over ride?

# October 9, 2006 8:46 AM

tracy saunders said:

i get a blue screen that says  

fatal error shut down in the logon process

# October 9, 2006 8:52 AM

tracy saunders said:

wont let me install windows expack 2

# October 9, 2006 9:08 AM

julie said:

my keybourd will not do at as in internet address. comes up as 2,help please.

# October 9, 2006 4:54 PM

baber said:

i cannot hear any sound.help me

# October 10, 2006 4:03 PM

baber said:

i use winXP. i love it too much. i like microsoft and i enjoyed it very much.please hell me to hear a siund

# October 10, 2006 4:07 PM

gazzd said:

i am trying to convert fat32 to ntfs i have windows xp when i go to the command page and type CONVERT C:/FS:NTFS and hit return it keeps asking for what is the current volume label for drive C:

# October 12, 2006 9:02 AM

jill pearce said:

my screen stays dark, how can I lighten it

# October 15, 2006 7:35 PM

Polly said:

When I sign on and Windows starts. Autochk program not found skipping autochk also comes up how can i remove this.

# October 19, 2006 2:45 PM

Petra said:

I prefere WinXP and I like it very much, but I hope of the new Vista and I like very much the IE7RC1

# October 20, 2006 10:11 AM

Ron said:

Windows Xp is the best! ))

# January 27, 2007 10:16 AM

kawa said:

My keybourd dose not work as before.

# April 19, 2007 11:01 AM

paul said:

no volume controls or volume, i tried everything, what can i do?

# May 9, 2007 10:38 AM

paul said:

no volume controls or volume, i tried everything, what can i do?

# May 9, 2007 10:38 AM

Brian Huang said:

This link help worked perfectly. Just follow the step-by-step instructions and it fixed my problem. The only thing that had me stuck was that I didn't realize there was a space between the "_" and the "c:\" Otherwise PERFECT!

# May 23, 2007 9:45 AM

Ferdaus said:

Expand the file d:\i386\sndvol32.ex_ (from Windows XP OS) from i386 directory to c:\windows\system\sndvol32.exe the following way:

1. Run> cmd from Start Menu

2. change drive to CD drive (in my case d:)

3. change directory to ï386 (in my case cd i386)

4. The prompt will look like "D:\I386>"

5. Run the command

   "expand sndvol32.ex_ c:\windows\system32\sndvol32.exe"

{Before this pl check if your SOUND card has been installed or not}

This command is to be executed only after the sound card has been installed by the manufacturer's driver software

If the sound card is installed, then RIGHT Click the sound card icon.

Click to run Multimedia.

Enable the "Place volume in the taskbar" and click 'OK'

The volume icon should appear in task bar.

# July 3, 2007 9:57 AM

Travis said:

Thank you so very freakin much, it's people like u that make the internet what its meant for.

# July 11, 2007 7:50 PM

techno said:

it says device not ready any tips

# July 18, 2007 4:09 PM

techo said:

help it says DEVICE NOT READY PLEASE PLEASE HELP

# July 19, 2007 11:01 AM

hallucogen said:

grrrrrrr changethis change that... dont get it... guys try this link www.jakeludington.com/.../20060922_windows_volume_control_program_has_not_been_installed.html

and everything will be ok!

# August 10, 2007 2:53 AM

carlos pentio said:

my com po needs to be arrenge  sambary please

# September 3, 2007 7:09 PM

Gerardo said:

the volume in my computer doesnt work, how can i fix it?

# October 6, 2007 5:01 PM

moe said:

than you finally this actually wrokssss thannnnnnnk you

i love thisss

# December 25, 2007 3:59 PM

jade said:

i dont know much about computer hardware stuff  i was wondering if someone could tell me how to see if i have a sound card cause im having problems with my sound it seems to be working but not thru ne speakers and i dont know what the problem is everything is connected properley

# December 27, 2007 8:33 AM

Ovod said:

Dear all,

need your help in the following:

After playing 5 minutes of UFO Extraterrestials I have received a BLUE screen with some shit I didn't read, rut after restart my sound died…

Spent a day trying to reinstall audio drivers, checking bios (doesn’t have the option to turn off the audio) and doing more “interesting” things to get the sound alive, but… no result. I have Realtek ac97. The last driver doesn’t want to install, but I have tried a driver from the installation, more young drivers, and they agree to install, the audio device is working, audio control shows levels for wav, midi and CD, but NO MAIN AUDIO control.

In Control Panel S&A Devices it shows main audio control as shaded (stupid windows) as it is switched off. Can not do anything. Maybe the Audio card died?

I have:

Toshiba satellite A70 laptop P4 Core Due 3.20 GHz 704 MB RAM.

P.S. No error reports, nothing. As just the windows audio control died…

Remember, when you buy licensed windows, you support the war in Iraq…

# January 3, 2008 4:34 PM

jane said:

thank you, Ferdus. Your advise worked and i now have volume control icon showing and working.

# January 16, 2008 10:32 PM

seo said:

this worked!!! thx much...

# February 4, 2008 6:57 PM

lolo said:

i have lost my volume control from the taskbar

and when i try to place the volume icon in the taskbar it says volume control is not been installed. But it has!

please help me

# February 8, 2008 11:41 AM

duke said:

it really works! ......good one

# February 15, 2008 4:41 PM

Arun said:

I found the problem.

the sndvol32.exe was not under windows/system32 directory.

It was in  c:\windows\system32\dllcache.

I dont know how it got moved into that path.

I copied back both the files into c:\windows\system32 directory. And then i am able to put the  Volume Comtrol icon into the taskbar.

Thanks for hints by the blog.

BR

Arun

# April 6, 2008 12:11 PM

elescorpion said:

tanks  Ferdaus its easy and work great

# April 23, 2008 11:53 PM

Rhonda said:

I have lost sound, it says I have no sound device installed but it was working perfectly.  I also keep getting an "ok" prompt  before I can go to a site. Please help!!  I hate having no sound

# May 5, 2008 8:41 AM

Diana said:

that happened  too r comp end of feb 2008 till like the end of april 2008 we wasnt getting no sound and r comp kept rebooting on us like a 3 year old was restarting the comp off and on really fast.it would do its normal reboot thing then a black screen would pop up and say start normaly then u have too press enter then it would move on from there.then when it got too the desktop were all the icons is it would restart.and there was no welcome sound when u singed on or no you`ve got mail or goodbye when u signed off.my dad called best buy and they said sounds like your sound and we took the tower too best buy and the guy said it was the sound and something else.we brought the tower home and we plug it in it works so my dad gets on the hp main support page.and he sees an sale on an hp flat screen comp so my dad got that it came straight from the facorty.and the guy at best buy said any comp that is 3 months old is old.lol so if your not getting any sound and u cant seem too fix it i would just get a new comp.Good Luck

# May 13, 2008 5:43 AM

Diana said:

my old comp lost its sound so we had too get a new comp.we went too the sound volume thing at start on the comp and none of them was on mute and we checked the other sound things and they was all good it wouldnt let us play CDs.so we took the tower too best buy and the guy wanted 300 or  330 too fix it and my mom talked too my dad  intoo buy a new comp the next day from HP online.and we took the tower home and just got a new HP flat screen computer.my old comp said we had no sound dev iced installed and we ended up getting a new comp too solve the problem.

# May 13, 2008 5:57 AM

Diana said:

if u want too fix your font or text just go up top on toolbar too settings and look in font and text and u can fix it.u all should try looking in settings on the toolbar its got some things u r looking for in there.

# May 13, 2008 6:09 AM

me said:

how can i fix my sound cant hear anything anyone please help!! tried everything...

# May 20, 2008 12:21 AM

Mimi said:

I lost my volume control icon from the taskbar & when i try to place the icon it says volume control not been installed. I tried to search for the sndvol32.exe and it seems to have been deleted. I tried to search volume control program on google to download & have not been successful.

Can anyone help? Thanks.

# June 10, 2008 8:32 PM

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# June 19, 2008 1:04 PM

chloe said:

me sound isent coming on ..plez help me

# August 9, 2008 12:46 AM

chris said:

Thank you very much, that worked well.

# November 2, 2008 12:49 AM

Lupatrian said:

Linked to the tutorial and fixed it in a minute flat. Thanks much.

# November 9, 2008 12:20 PM

Vinay said:

Thanks a lot...for helping me in

expand sndvol32.ex_ c:\windows\system32\sndvol32.exe

# November 17, 2008 7:48 AM

dan boy said:

  Ferdaus  ur a super man......

# January 27, 2009 5:21 PM

Hillary said:

I keep imputing the information provided in the tutorial and it tells me that it can't open the input file c:\i386\sndvol32ex_  what else can i do?

# January 30, 2009 2:43 AM

lexx said:

help me restore volume control

# February 7, 2009 9:10 AM

Lish said:

I went to run, cmd, and put

  "expand sndvol32.ex_ c:\windows\system32\sndvol32.exe"

Than it said "cant open input file"

# February 13, 2009 11:55 AM

marius (RO) said:

FOR ALL WITH  "VOLUME CONTROL PROGRAM NOT INSTALLED ,USE YOUR WINDOWSXP CD , INSERT IN THE CD-ROM , AND A BLUE WINDOW WILL OPEN ON AUTOPLAY, CLICK  " INSTALL OPTIONAL WINDOWS COMPONENTS" THEN  "ACCESORIES AND UTILITIES" AFTER THE INSTALLATION PROCCES , RUN CONTROL PANEL/ SOUND AND DEVICES AND CHECK  "PLACE VOLUME ICON ON THE TASKBAR"    100% WORKING . (RO. GUARANTEED)

# April 8, 2009 4:04 AM

Denisha said:

I don't know alot about computer but I have tried everything you all suggusted and my sound is still not working.  My problem is when I gho under accessories and to entertainment my volume contol and sound and recordings are not there.

# June 4, 2009 5:24 PM

sammy1021 said:

my computer icon for sound in the bottom right of my screen isnt there then in went to the control pannel and audio and clicked speaker settings it said "this file does not exist" sum1 plz help me

# July 27, 2009 5:56 PM

sammy1021 said:

and i dont have a windows xp disk to download again all i can do is set to factory default and i dont want to delete all my personal files

# July 27, 2009 6:00 PM

- said:

SAVE ME, after i have reformat computer the voloume controller when missing , no sound or music can be heard after that , before reformat everything was fine, but now...:C

# November 15, 2009 10:59 PM

big guy said:

plz help me my volume control is not comeing on all its saying is    there are no mixer devices avalible and it is makeing me vexxxt   plz help thnkz

# December 5, 2009 6:31 PM

Darren said:

Arun,

you are a star thanks!!! - found it lurking in the c:\windows\system32\dllcache.

Reloaded to c:\windows\system32 directory as you said - now works !!

Cheers

# January 7, 2010 4:52 PM

lucky said:

thanks u ferdaus.....

it works for me..

thanks a lot

# January 10, 2010 11:43 PM

Install Software said:

Hi there.

Great installation help...thanks, fixed my problem.

Anyone reading this guys stuff should bookmark it.

# February 3, 2010 5:14 PM

Install Software said:

Another great post.

Thanks for the tips and help.

Everyone, bookmark this site.

# February 5, 2010 6:42 AM

Install Software said:

Another great post.

Thanks for the tips and help.

Everyone, bookmark this site.

# February 6, 2010 5:10 AM

Install Software said:

Another great post.

Thanks for the tips and help.

Everyone, bookmark this site.

# February 6, 2010 5:57 AM

Joan D. said:

I read all the comments,, but no-one says how to fix the problem,, volume control is installed,, but it disappeared from the taskbar,,, HELP Please

# February 12, 2010 6:53 PM

Ashish Rauniyar said:

1.Start a command session.

2.Navigate to the CD-ROM drive by typing c:\"drivename" drive name means where u insert bootable cd

3.Navigate to the i386 folder by typing like

i:\i386   (where i is drive where u insert bootable drive)

4.Expand the sndvol32.ex_ file by typing

expand -r sndvol32.ex_ %systemroot%\system32

# April 14, 2010 11:13 AM

John said:

When adjusting volume control on the task bar , the volume bar does not hold it keeps sliding back to the bottom of the bar.

# April 27, 2010 2:22 PM

Yono said:

marius, your advise is good and simple. 100% work

# May 3, 2010 9:11 AM

Chris Forbes said:

selected link to xp and followed directions.

Worked like a charm. Thanks a lot.

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# January 17, 2011 4:22 AM

iGennie Technical Services said:

It could be because of the issue in sound drivers.

you can reinstall the drivers and then check again.

# February 18, 2011 12:12 PM

sildenafil said:

You made some clear points there.

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# April 15, 2011 1:12 AM

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i cannot hear any sound. i use xp

# April 18, 2011 5:24 AM

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I use windows 7 and all is fine :)

# April 29, 2011 7:11 AM

bob said:

hope this fixes it

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