Guy Barrette

It is unfortunate that Crystal is so abysmal in providing accessible support for their product.  It is virtually impossible to find any needed files on their website.  Their site's purpose would seem to be to induce frustration until a company is forced to pay them for Customer Support incidences.  (Not cheap either.)

Crystal seems content to demand expensive Enterprise licensing to get anywhere near the level of basic functionality they used to provide right out of the box with their VB6 Winforms product.  ...It is a rare occurrence when a vendor, particularly a software vendor, pulls functionality they used to provide in the strategy of trying to extort more money out of their customer base.

As SQL Server Reporting Services is becoming a viable alternative, Business Objects (now Seimens) is providing ample incentive for suffering IT staffers to switch as SOON AS HUMANLY POSSIBLE.  Crystal lost 10% of their market to SSRS last year, and will hopefully continue their decline to reap some consequences from their deplorable business practices.

To anyone not already using but considering Crystal....  ...Staying far far away from them is the best advice I can offer as a Programmer and Supporter of an application that unfortunately uses Crystal.  This is after 3 years experience with the product.

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I've been trying to deploy a simple Crystal project for weeks with no success until I read this blog.

Thank you VERY much.

Oh wow, thanks a ton, Guy.  I agree with Johnny, Business Objects should make this clear on their webpage with all the different runtimes (support.businessobjects.com/.../runtime.asp)

Thank you!!    After hours of banging banging my head on my desk this was the answer.  Amazing that BO makes no mention of this.  So lame...

Thank you very much for posting this, saved me a lot of time!

Thank you very, very much.  We've been trying to figure this out for 2 months!

Thank you very much. This is very useful information.

Cannot thank you enough!  Just made my day!

It is unfortunate that the site for downloading Crystal Reports Runtime has been modified...I can no longer see the downloadable MSIs for the Crystal Report...It was there last week...but when I trie to visit the site this morning, I'm always referred to the support section....How sad.

support.businessobjects.com/.../runtime.asp

"full" version of CR 2008 (version 12)...  

resources.businessobjects.com/.../CRRuntime_12_0_mlb.msi

-- "full" version of CR 2008 (version 12)...  

Thank you very much.

It is incredible that the solution of my 1 month problem is right there, just some clicks away! Thank you very much Guy! I do agree with Johnny. This is my first experience with Crystal Reports and BO website is less than nothing. It is a kind of fortress only accesible if you are able to pay for the full versions. Microsoft said that you can ask for support with the license of VS 2008, but it's not true. I will work with other solutions rather than CR.

thanks, it works perfect!

Thanxxxx!!!!!=))

Thank you. I've spent weeks trying to get through to BO to find out how to distribute the runtime.

Amazed and relieved that the answer could be so simple. Hope it works!

I am trying to deploy to new server Crystal Reports server 2008, we currently have CR 11.  What do I need to do once I install the new version of Crystal into the new server?  Do I need to recompile my existing reports to the new Crystal?  Also, do you know if Crystal 2008 would work on a 64-bit server? I heard there are some issues with that?  I a new at this project was dumped on me just recently?  Any help would be truly appreciated.

Thanks man!!!

A lot of time saved. :)

Thanks, this was becoming difficult to track down.  I also had trouble with Crystal Reports' website.

The run time versions are somewhat confusing, this post helps out.  On one hand I agree that the informations is somewhat difficult to access, does that mean I would stay away from CR?  No way, this product is so solid and so robust nothing compares to it on the market... I don't get Johnny's comment about Siemens?  That makes no sense?  Business Objects which acquired Crystal Decisions years ago is now an SAP Company.  Again, glad to see the source for the runtime, but don't get caught up with a few URL links versus the functions and liberty the product can do.  

Thanks so much for the tip. This would probably have cost me tons of time. I, too, will be switching to using SSRS in the future. Even though the title of the software has "SQL Server" in the name, you can use client-side reports (*.rdlc instead of *.rdl) and you do not actually have to have SQL Server installed. Thanks again for the insight. This was driving me nuts.

Cananyone tell me if the CR2008 runtime is x64 compliant? I kow that CR2008 SP0 addressed the issue, but I cannot find out if the runtime was also fixed.

thanks in advance,

Thanks... I was trying so hard to find this damn MSI at the BO site.

You are the MAN!!!!!!!!!!!!

try this url for CR runtime downloads.

resources.businessobjects.com/.../runtime.asp

Time Saved here too!

Thanks!

where sould i install the CR 2008 runtime that placed in C:\Program Files\Microsoft SDKs\Windows\v6.0A\Bootstrapper\Packages\CrystalReports10_5.....

i mean should i install it my develop PC or in Client PC....need help here....i hope you  can help me...

almost die coz frustate...coz i always get error message when i want to view my report in report viewer...the error message said unhadled error...bla...bla...keytone...bla...bla...

help please...

HI guy I am new for Vb6 and Crystal Report 2008

I am Using VB6 to view Crystal Reoport Which version 2008 I had made setup file on my machine and It is working fine on my machine.

But when I try to run same setup file on any New machine which does not have any VB6 and Crystal Report 2008 software of Dll file it fails

Giving me vierd error

1) setup is out of date and asking me to restart machine to update the file

2) File missing PVlocale 1-0.dll

3) Error Entry point cannot found for Crtemplate.dll

4) Erro Entry Point cannot found for crviewer.dll

Can any help me.... with this problem

Thank

Oh man, you totally saved my life! Man the hours and weeks wasted. Thanks man.

Hi!!

How i cant show the Crystal Report File (CR12) in then project of VB6?

In preview version of the Crystal i used the crystal report control (Crytld32.ocx), but i in this version i dont find this control in the CR12.

Thanks

Gracias por el link y la ayuda, tres dias de busqueda y mucho trabajo fueron solucionados

Thank you. It works !!!

this runtime causes error some when installing....

I find a way for using crystal report 12 with vb6, it works fine

Create a empty project and add the 2 components

CrViewer.dll and craxddrt.dll

Now save the the project and run the visal basic wizard setup, here you have to add manually the follow dll that you can find in this directory

C:\program files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86

libOCAsecurityw-3-0.dll

csprintdlg.dll

zlib.dll

xerces-c_2_7.dll

XalanMessages_1_10.dll

Xalan-C_1_10.dll

fssl-1-2-1-3.dll

etc-1-0-12-5.dll

cxlibw-4-0.dll

cxlib-4-0.dll

cslibu-3-0.dll

libOCAhelperw-4-0.dll

ebus-3-3-2-6.dll

pvlocale-1-0.dll

i spend many time to find thi soluction, is unbelievable that this stipids guys that devoloup CR make the think so complicated

good luck

xan :)

P.s. You have to install also the runtime setup CRRuntime_12_0_mlb.msi

pay attention if you have install a service pack you have to use the right CRRuntime

tnak you very mutch , i'm looking for this a long time

Thank You very much, I was looking for the SDK Folder for days.

Hi dears,

         I am using Delphi 2007 and crystal report 2008. I had upgrade the CR11 vcl to CR 2008 and the vcl is installed in my system. I got to components names TCrpe and TCrprDs. Now i want to create the report file dynamically. But i can't find the TReport component. Please help me.

Hola a todos.

Tengo desarrollado un aplicativo en Visual Foxpro el cual se conecta mediante ODBC a una BD SQL Server 2005 y muestra los informes mediante CR XI. El reporteador ejecuta procediemientos SQL para generar los informes.  Todo me funcionaba bien, la conectividad era excelente, pero cuando se cambio de 32 bits a 64 bits, empezaron los problemas; ya que el runtime del CR XI no funciona sobre 64 bits. El aplicativo hecho en VFP funciona bien, pero no me abre el Preview del CR. Que DLL debo instalar??? o que podría hacer.

Gracias por los comentarios.

Hello everyone.

I have an application developed in Visual Foxpro which connects via ODBC to a SQL Server 2005 database and sample reports using CR XI. The report runs procediemientos SQL to generate reports. Everything worked well, the connectivity was excellent, but when you change from 32 bits to 64 bits, the problems began, because the runtime of the CR XI does not work on 64 bits. The application made in VFP works fine, but I did not open the RC Preview. Dll that I install? or could do.

Thanks for the comments

mail::> risuor_rso@hotmail.com

I can't get it to work on x64 bit server.  It works fine on our x86 servers but not 64 bit..

we are using CR2008 and runtime on server is installed same as one here for download

Amazing how bad products get when SAP gets their hands on something!  They have the worst website for support also.

Has anyone deployed CR 12 to Windows Sever 2008 on a 64-bit processor? Everything works fine on Server 2008 on a 32-bit processor. It throws an error that states the runtime is not installed or the registry settings are not correct. Others have said this is a catch-all error that is often misleading. Not sure what to do next.

Wow, thanks so much! I make it a habit to not even bother looking around the BusinessObjects website since 99% of the time there's nothing to help you there. It's like they go out of their way to provide abysmal web-based support.

Thanks mate, i have been looking for this for a long time, infact i started to creating reports in DevExpress Reporting, i love working in Crystal Reports, but its deployment till now has been a headache.

Thanks mate

This one may work too

resources.businessobjects.com/.../runtime.asp

I am using CR12 (2008) for reporting into a .net desktop application. There are two methods to install CR2008 along with my appl

1- Set CR2008 as a prerequisite

2- Use merge modules

With option one i can´t get the crystal viewer to be shown in spanish language (meaning that the installer is installing it in english although the culture settings of my app=spanish)

And, with option two i am getting some registration errors for serveral modules of the CR meaning that reports wont work.

Now, the only way i could deploy my app, was to use both options, wich is not good, because in the first place it is installing twice the same thing, and because using merge modules have so many disadvantages.

This is frustrating, it should be more simple.

Any ideas how to solve this?

Any help will be appreciated. thanks.

Still i remember my MD telling the Crystal reports  as Kachra(Garbage).

I've been trying to deploy crystal report to our server using the instructions above but still I got error (missing component)

Here are our server specs & config:

1. Windows Server 2003 R2 Standard Edition

2. Windows directory D:\window

3. Crystal components, located ..\Program Files\Business Objects\Common\2.8\managed already copied to bin folder.

4. CRRedist2008_x86.msi, located ..\Program Files\Microsoft SDKs\Windows\v6.0A\Bootstrapper\Packages\CrystalReports10_5 also installed.

5. .Net Framework 3.5 sp1 already installed

Any brilliant ideas how to solve this problem?

hi:

i am a c# .net software developer .

i made my software but when i install it to other pc it gives an error of dont send and then closed.

i installed dotnet framework on user pc but the same error occure. my teacher guide me to check that it will be the crystal report problem. it will must be installed on user pc. any body help me to how i resolve this problem. i need it

reply as soon as posible .

thanx in advance.

good luck.

Perfect Man

Thanks

Hi,

I am very happy to get crystal runtime very fast. thanks a lot.

Thanks for URL, saved me loads of time. What has SAP done to their web site!!!!!

Thanks Man...It really helped.

Still true today, Sept 2009. We have had so manyt problems with Crystal in VS 2005 and VS 2008, we are working night and day to abandon Crystal as quickly as possible. It is one of our top 3 goals for the entire organization. BO support absolutely stinks!

Well, I am totally new to VS2008 but quite old to Crystal. I had used them before but not much problems. Now I do agree after using the VS2008 & crystal in that - it is a night mare without end.

Why not one of you list all the other alternatives which are simpler, humane, affordable by developers also etc. This would be really help.

Just like the Charting add-ons, I feel the reporting addons should be there for all - but it is just quite difficult to locate, tryout and at the end trust the add ons for reporting.

Hence , pl help, if alternatives are there..

Thanks in advance.

Renga