Everyone who’s work involve computers is cursed being the tech support for the family. Here’s a tech support cheat sheet that you can give them thanks to http://xkcd.com/
Direct link: http://xkcd.com/627/
"Pick one at random"!
![tech_support_cheat_sheet[1]](http://weblogs.asp.net/blogs/guybarrette/tech_support_cheat_sheet1_thumb_67B4630A.png "tech_support_cheat_sheet[1]")