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Dell Latitude touch pad drifting problem fixed !

I just got Dell Latitute C610 and it seems to have a serious mouse drifting problem, after checking several source It seems that it is long known that the Latitute series suffers from this problem, It is even mentioned at the dell support forum.

As I nearly gave up I found a quick solution for the problem:

Go into the BIOS (F2).  Press Alt-P until you reach "Page 4 of 7".  Under "Pointing Device" change the setting from "PS/2-Touchpad" to "PS/2".  Reboot.

The touchpad and point stick will still function as long as there isn't a mouse plugged into the PS/2 port.  If the mouse is plugged in, it will override the integrated devices.

Finally I can start working.... :-)

Ohad.

Comments

Scott Galloway said:

My latitude C810 has the same problem - unfortunately I use the touchpad a lot (usually sitting on the couch). The new drivers do help a bit - they make the touchpad a little more jittery as well though.
# July 2, 2004 6:42 AM

Ohad Israeli said:

I did try the new synaptics drivers from http://www.synaptics.com/support/downloads.cfm, they helped a bit but i still get serious drifting when i accidentally press the right edge of the laptop near the touch pad.

Ohad.
# July 2, 2004 9:26 AM

Patrick said:

A huge thankyou! I've been cursing this drifting pointer for ages - it's been an intermittant problem but now it's fixed. Thanks for the solution.
# July 12, 2006 5:29 PM

James said:

Bro thanks a bunch...your solution was quick, easy and it worked. Now the touchpad functions like true champ.
# July 25, 2006 9:42 PM

a simpson said:

mate thanks very much for the help. worked a treat
# July 30, 2006 8:01 PM

Ted said:

Thanks mate good solution
# November 6, 2006 7:37 AM

Sharon said:

Thanks - finally able to use my laptop without much frustration and tabbing!
# November 6, 2006 6:29 PM

jason said:

it the blue dot cut the wire used all your crap tec pull the key board and cot blue dot 3 wires done and fixed

# February 10, 2007 10:40 AM

diane said:

tried to change the setting of the touchpad but it seemed to be locked, how do I get around this?

# February 21, 2007 11:01 AM

Matthew said:

Didnt work for me, it still drifts =[

# March 3, 2007 9:01 AM

dan said:

This cutting the wire thing has anybody tried that?

# April 5, 2007 12:38 PM

Chris said:

For a Dell Latitude 8200, when I cranked on the eraser head pointer (in the keyboard) I was able to influence the drift.  After pushing hard to one direction, it seems to have modified the behavior and it doesn't drift.

# April 5, 2007 6:25 PM

Jan said:

Man, thanks so much for that info, this drifting was freaking me out so bad, I hope I got over it now...I was tempted several times to smash my notebook.

for everybody who´s reading this right now and cant get the mouse to focus, use the little stick in the keyboard, if u really crank it it´ll work for a while (just as Chris said lol)

thanks Ohad, greetz from Germany

Layla Tov everyone!

# April 21, 2007 10:23 PM

Tom said:

I had the erratic, touchy touch pad problem on my Dell Inspiron 5100. Tried all sorts of different settings. Nothing helped for long. I bought a new touch pad from a vendor on eBay. $18.00 including shipping. Replaced the touchpad. Problem solved...my touchpad works like brand new!!!

# September 21, 2007 6:15 PM

Ron said:

I didn't know that it was called mouse drift until yesterday. My computer started doing this 3 months ago, I thought I was doomed to suffer with this. I stumbled across a web site that recommended cutting the trackpoint cable. Finally at my wits end I looked up the manual on the dell website, located the correct cable (the trackpoint cable) and cut it in half. Problem solved!!!!

# November 11, 2007 10:10 PM

Somerain said:

Awesome! I went into Bios F2 and changed the settings to PS2 and it works! On my Dell Latitude! YA!!!YAYAYAY!

# January 28, 2008 9:03 PM

Russ said:

Worked for me 2 min fix for a problem that has been buggin me for a year.

Cheers

# March 4, 2008 6:59 AM

Theodore Kilgore said:

There was a mention on a Dell support forum concerning the refresh rate. I found out that to add the option -s 200 to the gpm command solves the problem for me:

gpm -s 200 -m /dev/psaux -t ps2

seems to work just fine. This sets the sample rate to 200 instead of the default 100 and seems to control the drift completely.

# April 14, 2008 6:38 PM

Ray said:

Well  Bios changes  seems to have fixed it for me, in both  XP and in Linux (dual boot). I  bought this Dell used at a swap meet and was begining to think that I had been dupped.

Thanks Ray

# May 6, 2008 11:18 PM

Ray said:

The number of posts on the internet relating to this topic is stunning! This seems to be a serious issue,common to a wide range of Dell laptops..Changing the bios setting seems to work, if you actually have a PS2 mouse connected, not a USB mouse.In my opinion this seems to be a hardware related issue with the keyboard or touchpad, not a Windows XP driver issue. I have this same issue with several versions of Linux.

Ray

MCSE

# May 7, 2008 11:31 PM

No manz land said:

I tried the driverz,worked for some days well but again the mouse started drifting:-(

# June 3, 2008 5:24 AM

phred said:

If your Dell is still under warranty, they will fix this if you are persistent.  I contacted support about this problem, and over the course of several weeks they had me try every setting and troubleshooting step you can imagine.  Nothing worked, so they sent me a new keyboard for my laptop.  That didn't fix it, so finally they had me send the machine in to their support center.  It came back very quickly, with a note that they had replaced the keyboard and the 'palm rest assembly'.  So far the mouse drift problem seems to be fixed.

# June 10, 2008 8:35 AM

Mr Darn said:

Its a shame, as mots other laptop mfr's have got over the accidental activation of the pad with a simple touchswitch to disable the touchpad when not in use.

Very handy!

# June 30, 2008 12:27 PM

Will said:

I have this problem but on a Dell Precision M60 - how do I switch off the touch pad to stop the mouse drifting?  It's driving me mad!

I tried all the advice above but to no avail...

# July 11, 2008 4:38 AM

Fabian said:

My dell c600 is haveing a serious mouse drifting problem and i try all i could but is not o.k uptill now then what can i do.

# July 22, 2008 10:10 AM

Cursor moves to side of screen - Computer Help & PC Help Forums - Provided By Free PC Help said:

Pingback from  Cursor moves to side of screen - Computer Help & PC Help Forums - Provided By Free PC Help

# August 24, 2008 2:26 PM

1ijack said:

follow the instructions above and use a PS/2 mouse instead of a USB mouse

# October 16, 2008 8:53 PM

ma Theriault said:

No not alt all. Now I have 2 buttons not responding. I have returned to original settings and tried other basic settings like those mentioned here. Now I need to switch to the 'mouse buttons not responding thread...thx so much for the help ahab.

# October 19, 2008 4:06 PM

Jignesh said:

I have Dell Latitude D830, with external USB mouse, I tried with the BIOS settings, but after booting both touchpad & USB mouse works simulteniously. any suggestions???

# November 6, 2008 1:59 AM

ioulito said:

thanks a lot, I have Dell latitude D430 and it's works very well now.

thanks

# November 26, 2008 10:48 AM

ioulito said:

finally, i didn't enter to the BIOS, i have just change the mouse driver in yast---> mouse.

I use PS2-mouse ---> PS2.

And as i said prevously this works very well.

# November 26, 2008 10:53 AM

laptop battery said:

I do have to wonder about the reviewers that complain about the www.batterygoshop.co.uk/.../inspiron-5100-series-battery.htm dell Inspiron 5100 Series Battery. They are probably the same guys who would buy a inspiron and complian about the mileage. I will carry my extra battery as a badge of honor. Either you get it, or you don't.

# January 9, 2009 4:33 AM

Woodenone said:

THAnk you now I can go to sleep

# January 14, 2009 11:30 PM

thirdwheel said:

I have a Dell Latitude D830 with the mouse drift issue.  I've logged a support call with Dell (thanks to my org'n's priority support plan) and I will share what I learn to others with the same problem :-)

# February 2, 2009 7:25 PM

S3anj said:

The PS2 thing did not work for me.

As it was driving me mad - only one option - the permanent fix and cut the cable !

Works a treat now. Easy fix - only took a couple of minutes !

# February 8, 2009 3:45 PM

Kusie said:

Hey,

i had the same drifting mouse problem on my Latitude CPX and found your page here about 3 weeks ago. Changed the bios setting and all was well - until yesterday, suddently the problem is back ... DAMMIT! Bios setting is still like i set it, but now the mouse pointer rests on the far lest side and not even the rubber stick can bring it back to the right side. I´m about to cut the wires of that trackstick.. any help? -> kusie15@hotmail.com

# February 11, 2009 11:33 AM

Kusie said:

Hi,

that trick mentioned here didn´t work for me on my Dell Latitude CPX.

The ONLY cure was to install the latest ALPS touchpad driver from DELL at

ftp.us.dell.com/.../DELL_TOUCHPAD----POINTING-ST_A07_R198081.exe

and DEACTIVATE the rubber track stick COMPLETELY.

# February 13, 2009 3:54 AM

Mack said:

Dell D 610 latitude refurb with v1.4 BIOS - using a USB mouse and so changing the ps2 setting in bios didn't help. In xp control panel -> mouse, I found options to disable the stick and the trackpad. LO~no more drift!!1eleventy!

# February 14, 2009 12:41 PM

nic_tagalog said:

AMAZING! I'd jz finished repairing my windows using microsoft xp repair and still my touchpad didn't work and i'm planning to reformat my notebook because of this mouse problem but jz in time i've read your solution! THANK YOU SO MUCH! (Maraming Salamat!)More power!

# March 12, 2009 9:45 AM

steve said:

How do i get into the bios f2 to start this procedure?

# April 21, 2009 12:42 AM

henry ofuoku said:

...i have almost thrown away my laptop a few times bcos of this touch pad stuff..thinking it has a demon.thanks a million for this timely solutn.

# July 20, 2009 7:09 PM

davidgoval said:

Problem solved!!!!

The ONLY cure was to install the latest ALPS touchpad driver from DELL. DEACTIVATE the stick, there you go. Now you don~t have to smash your pc anymore

# August 31, 2009 12:43 PM

shawn said:

another satisfied customer.

THANKS SO MUCH!

# September 12, 2009 2:42 PM

John said:

I want to disable the touchpad altogether as I use the eraser head in the keyboard.  Any thoughts?

# October 22, 2009 8:43 PM
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