How Clients Negotiate with Software Vendors

I came cross this video on Antonio Chagoury.

It is one of those “Very funny, but painfully true” videos that depicts how ridiculous it would be if the same negotiating tactics used with software vendors were used in other scenarios.

How many of you deal with these tactics on a regular basis? 
How do you respond to them?

While we try to be flexible and “creative”, we normally do expect to get paid not only for our time, but also our expertise.  I also know how much (actually, how little) I can rely on promises of future deals and/or compensation. If potential clients can’t appreciate what we bring to the table, and how much they need to pay for it, then I don’t want them as a client…

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1 Comment

  • somewhat true

    to Jackie Goldstein:
    But often software vendors think they are all that but when push come to shove, they lied and/or over exaggerate what there product can do.
    And that is even more true so both sides are at fault this time, but my opinion would be that the software vendor are more at fault.

    It is a fact the many programmers are lazy and don't follow good guide lines or ever tries to find out if there code follow the rules, how about reading the documentations ( if there are any *coff* msdn library - microsoft failed *coff* ).

    I have seen and heard many promises about what they think there great product can do BUT doesn't.

    Is honest so hard ?
    Is doing the right thing so hard ?
    Why waste the clients time like that ?
    To what end ?

    If you have a hard time, then it is time to fire your PR people and let the programmer do the talking, since he's the one that should know what the product.

    I don't have pr people and you know what ?
    my clients are happy and paying, no need for negotiating tactics and no time wasted trying to be "flexible" and "creative".

    microsoft should read this post too, it will help them a lot.

    "PR people don't know what they are talking about most of the time, even telling them what to say seems to be troubling for them" - unknown (don't remember)

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