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How Google is able to innovate…and why Microsoft can't keep up

Remember the pivotal dialogue in the 2001 movie "Antitrust" about how actor Tim Robbins was worried about smaller startups in garages overthrowing the marketplace dominance of Fortune 50 companies - an archetypal paranoia based on a few well-known tech industry heavyweights?  Indeed, fact is stranger than fiction.

Author Clayton Christensen theorized that market leaders will often contract an "innovator's dilemma" - that no matter how well-managed a business is, it can be displaced by newer, cheaper technologies, despite their best efforts to maintain their lead.  Illustrating this concept, I don't think Microsoft in this day and age would ever be able to pull off painting the broad strokes Google is now, in terms of developing, executing and ultimately achieving its vision for product development and competitive positioning.  Nor would IBM, Sun, Intel, or Cisco - they're all just too damn big.  

Market constituencies won't allow such grandiose and rapid innovation by a single player already having firm industry footing.  Such immediate and bold jumps in maneuvering wouldn't be permitted to allow companies to become even more leading than they already are.  Lawsuits to prematurely ward off implied anti-competition would be filed; shareholders may not approve of such tactics for fear of catastrophic failure and subsequent PR nightmareand stock price decline; existing strategies and current allocation of corporate resources might not permit it; mounting pressure from intense regulatory scrutiny, and the media would be all over them - tapping their inside sources and invoking leaks against such a company's better wishes to keep grand schemes and their most guarded corporate secrets behind closed doors.  

No such restrictive concerns face Google, which is being motivated by unprecedented stock popularity, positive support from mass media, the nod from the developer community and virulent mainstream marketing push in the community at large.  Christensen's premise suggests that perhaps there's an even simpler reason: the new supplanting the old in a practical exhibition of commercial Darwinism.

Or possibly it's inaccurate and unfair to measure Google by conventional means - they're trying to achieve something on a scale and scope never before attempted in American business.  In other words, they quite literally are becoming the next Microsoft…only to be exceeded by another younger, faster, leaner player sometime in the future. 
Posted: Sep 24 2005, 03:42 AM by guam-aspdev | with 8 comment(s)
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Comments

senkwe said:

What exactly is so innovative about Google? I keep hearing this but keep drawing a blank when I try to think of something innovative that Google is doing.
# September 23, 2005 12:59 PM

Edwin said:

What Google has been doing is making use of traditional technologies in order to do the same traditional applications but in a different and maybe more efficient way. But can this be called 'innovation'?
# September 23, 2005 1:16 PM

Ron Shelton said:

In my opinion, it's a system that works. Imagine the effects on the economy if, once a company grew large enough, it became impossible to compete against it.

Anti-trust laws would be the only thing available to keep things in check, but those laws don't prevent the natural advantages of being a large company such as being able to dump huge amounts of capital and resources into something that a smaller company cannot. And the enforcement of those laws are left up to the political sway of the government at the time. Over time, large companies would far overshadow small business and then you could forget about innovation from either side of the fence. The stock market would dry up for the lack of any growth companies. It would be a mess.

These kind of "dilemmas" keep the economy moving.
# September 23, 2005 2:50 PM

Jason Salas said:

Hi senkwe/Edwin,

I see the real "innovation" goes beyond the technologies upon which its products are based. You have to look deeper to appreciate how dominant the company is already becoming.

The truly impressive and progressive thing Google is doing is being able to think as big as it is, being able to mesh together all of the products it plans to release, has already rolled out and plans to introduce over the next 2 years. It's taking on giants like Microsoft, Sun, IBM, AT&T, MCI - all at the same time, and expecting to realistically be dominant amongst them after only being in existence for 7 years. No other American business has been that bold before.

If widely-speculated rumors have any credence to them, Google's plans to build a nationwide WiFi network delivering free Internet access, an operating system, multimedia management, a productivity suite, etc. When last has a new kid on the block tried to take on that much so soon?

In my mind, that's innovative business. :)

# September 23, 2005 6:38 PM

Jason Salas said:

Hi Ron,

Good thoughts. I find it to be a natural system that will allow things like this...part market-driven, part regulatory, part behavioral.
# September 23, 2005 6:45 PM

Edwin said:

well, perhaps Google is on the right way... http://news.com.com/2100-1012_3-5877197.html
# September 24, 2005 2:31 AM

jda said:

innovative

adj 1: ahead of the times 2: being or producing something like nothing done or experienced or created before

ahead of the times? no, with the times.
like nothing done or experienced or created before? nope, usually (if not always) take ideas that come from smaller companies and brand them Google - please tell me one thing that Google was first to do.
# October 14, 2005 3:45 PM

Jason Salas said:

Hi jda,

"take ideas that come from smaller companies and brand them Google"...kind of reminds you of another well-known company in high-tech, huh? :)

Google's true innovation is being able to capitalize on innovativeness itself, redefining the term. You're right in that most products and services it rolls out aren't things that haven't existed before, but it's applying new concepts in radical ways and creating new value. That would support the second definition.

Operationally, Google's got a custom version of Linux it uses internally, which is unique, but not completely original. It bases its server rack methodology on cheap machines running high-end software, so that individual servers can be easily replaced and auto-configured without dramatic downtime. That's something no other companies really have.

It's created its entire business platform on a whole suite of web-based services, supported almost primarily by online advertising as a revenue source - something no other company has been able to do.

That, in my book, is innovative.
# October 14, 2005 5:39 PM
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