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Monitor swap quick and painless

While getting the "support" guy from Dell to understand that I knew what I was talking about was a pain, the swap to a replacement was fairly painless. UPS dropped off the replacement today, and it included a DHL tag to put on the defective monitor.

And here's a surprise too... DHL doesn't seem to suck as much, or maybe that was just the Airbrone Express component that sucked. I called for pick up and there was a guy at the door 30 minutes later. The attention I needed to give for the entire monitor swap was just over 30 minutes. Not bad.

I'm enjoying burn-in free computing again... hopefully on a permanent basis.
Posted: Jul 21 2005, 11:11 PM by Jeff | with 1 comment(s)
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Comments

SBC said:

The problem is that Dell's product are burning out too fast - I lost my laptop 3 days after the one-year warranty expired. They want $$$ to fix it. Never buy Dell again - http://www.geocities.com/i5100dustproblem/
# July 22, 2005 5:16 AM
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