Issue with Firefox v1.0.3 upgrade - blank screens
Hmm... this is a bit circular. Don and I both had problems with our Firefox extensions when we upgraded to 1.0.3 - every page we browsed to was blank. I figured out the solution, Don blogged it, so I'm just going to quote him:
recently upgraded my Firefox install to v1.0.3, only to encounter sporadic
blank pages when launching. One of my coworkers also experienced the same issue and
identified a fix.
you recently upgraded only to find Firefox sometimes displays a blank page at
launch, perform the following steps to fix.
- After a successful launch, select
Bookmarks/Manage Bookmarks from the menu. A reboot of your computer, or
even a reinstall of Firefox v1.0.3 is required to get a successful
- In the Manage Bookmarks application select
File/Export from the menu to export your bookmarks to a HTML
- Close Firefox.
- Using Windows Explorer browse to "C:\Documents and
Settings\[YOUR_USERNAME]\Application Data\Mozilla\Firefox" and delete the
"Profile" folder. (may want to just rename the
folder so you can find old settings)
NOTE: This will delete all of your profiles
and installed extensions/themes.
- Relaunch Firefox. This will create a new
- Open up the Bookmark Manager and select
File/Import from the menu. Select "Import from File" when asked and
browse to the file saved in Step 2 above.
- Reinstall all extensions and
While I am a huge fan of Firefox, it is reasons like this
blank screen issue that Open Source is destined to fail when a commercially
supported option is available. We will see if I am still a "huge fan"
when IE 7 comes out later this year.
The Firefox extension model is one of my favorite
features, but extensions seem to be the most frequent cause of upgrade problems.
I went a step further than Don - I renamed the profile folder, then browsed
through the user.js file in my old profile after a successful install and copied
some of the settings (like the Session Saver history) into the new profile.
Source: Don Good