Failed Orcas Beta 1 install - Check for Office 2007 Beta Installer records - Jon Galloway

Failed Orcas Beta 1 install - Check for Office 2007 Beta Installer records

The Orcas Beta 1 install kept failing on my laptop with a non-specific error. The install log didn't say anything very helpful:

Microsoft Web Designer Tools: [2] Component Microsoft Web Designer Tools returned an unexpected value.
setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147023293.
VS70pgui: [2] DepCheck indicates Microsoft Web Designer Tools is not installed.

The detailed install logs are in the %temp% folder; mine was called SetupExe(2007060821502617D4).log. Towards the end, I found this line:

The 2007 Microsoft Office system does not support upgrading from a prerelease version of the 2007 Microsoft Office system. You must first uninstall any prerelease versions of the 2007 Microsoft Office system products and associated technologies.

I hadn't installed Office 2007 (Beta or final) on this machine, and the Add / Remove programs list didn't show anything with Office 2007. The Windows Installer Cleanup Utility found something, though:

Office2007-Orcas-Install-Error

Sure enough, I'd installed the Office 2007 Compatibility Pack (Beta), then upgraded to the release version when it came out. Apparently the beta entry hadn't been removed when I installed the release version. Removing the Windows Installer record allowed the install to continue.

Published Friday, June 08, 2007 10:56 PM by Jon Galloway
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Comments

# re: Failed Orcas Beta 1 install - Check for Office 2007 Beta Installer records

Thank you so much for the link to the Installer Cleanup Utility.....

Searched for days, even emailed the big Corp, and as usual no help......

But your post saved the day.....

If only they could have helped with their own product, I wouldn't be behind deadline....

Wednesday, March 12, 2008 3:49 AM by SmallAxe

# re: Failed Orcas Beta 1 install - Check for Office 2007 Beta Installer records

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Monday, March 22, 2010 2:25 PM by Rosine

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