Ken Robertson's Blog

Ramblings of a .NET developer

My take on the new Napster...

Lately, I've been struggling with what to do about my digital media collection.  The main reason is because I recently purchased a new car and no longer have my nice mp3/cd player deck.  In my car, I rarely listen to actual CDs.  Most of the time, I burn them to an mp3cd and use those.  However, I'm not about to tear out the deck in my new car, so I was planning on getting a portable player and wiring it into the head unit.

The other day, my roommate got this month's PC Magazine and I was flipping through it and came across an article about using online music services and "renting" your music.  The argument was say you buy 100 CDs, which could come to about $1500.  The online services (mainly Napster and Rhapsody) are $10/mo, so you could easily have access to those CDs online for close to 9 years for the same cost, but you also get access to a multitude of other CDs.  The concept sounds attractive.

So, I signed up for a 7 day trial with Napster (mainly because they support certain portable players).  I was quickly disappointed, primarily with the software.  Main issues:

1) Slow.  There is always a delay between clicking on something, getting a list of tracks, and then getting details on the artist/album/track.

2) Jumpy interface.  When viewing a list of albums by an artist, there is a list on the left of the albums, then a main content window with album information on top of a track list below it.  This is separated by a moveable frame.  Say you click on an album, and it brings up a list of the tracks.  Then it goes to get the details on the album.  You go to double click on a track to listen to, as you click, it loads the content and then moves the divider, moving the location of the item you were clicking on elsewhere, thus you load the wrong one.  This happens so much it is instantly annoying.

3) Quirky searching.  To find everything on a particular artist, need to do a search, which brings back tracks, right click on one of them, and go to Browse Artist.  Sounds like a kind of roundabout way to just find an artist.

4) Lame "session state".  It has happened a couple times where I would be playing something and go to play something else and it says "your session has expired due to inactivity".  Hello?  I've been browsing different albums and was just playing something else, I am not inactive.

5) Have to actually purchase tracks to put them on a portable player.  So unless you only want access to a bunch of music on your PC, it is pointless.

6) Limited track availability.  A lot of the most popular tracks by artists (mainly older songs) are not available to listen to online, only for purchase.  What is the point of that?  Pay to get access to "unlimited" music and many popular tracks require an extra fee.  Last night, I was in the mood for Mr.  Crowley by Ozzy.  No available to listen to on any of the albums it was on, only a live version.

7) Prices.  So, there is $9.95/mo fee for stuff, but to buy tracks, it is still $.99/track.  That is the same fee as many other online stores, that don't require a monthly fee.  Also, their prices for an entire album are often higher than others like iTunes Music Store.  So to get to a portable player, I need to buy it.  To get certain songs that aren't available, I need to buy it.  And to get an entire album, it costs more than others.  So what is the point of paying $9.95/mo?

Think I'll stick to my own personal collection and will probably end up getting an iPod and using either the iTunes Music Store or MSN Music.  IMO, subscription based services still have a long way to go.

Comments

JW said:

Whoaa. Who said you have to subscribe for 10$ a month to use Napster? It's free to use as I've been using it for the past several months. Each albmum is $9.95 and each song is .99 cents if you are a non-subscriber. In every way it seems the same as iTunes to me. I also have to say that Napster seems to have a broader selection, although do not hold that to me.

As for subscribing to Napster for $10 a month, I know you can get bulk discounts on some music and access to some of the other features available to only subscribers, but as a music fan I haven't found much missing without the premium subscription.

JW
# October 6, 2004 4:09 AM

Kevin Ansfield said:

Have you ever checked out http://www.allofmp3.com? You only pay 1c/MB, can have the tracks encoded into the format and quality of your choice and they also have a really fast app you can download that contains their entire catalogue.

Kev
# October 6, 2004 7:50 AM

Kevin Ansfield said:

The url got mangled... http://www.allofmp3.com
# October 6, 2004 7:51 AM

Ervin said:

And they are in Russia and illegal in the USA... Long story. Check slashdot for allofmp3, Kevin. Or, if you don't believe me, ask RIAA. ;)

If you like the subscription idea, checkout Rhapsody, from Real. They have a 7-day trial, too.
# October 6, 2004 12:05 PM

Shannon J Hager said:

Napster's subscription service may have a long way to go, but that doesn't mean "subscription based services still have a long way to go." For one thing, some of your complaints are not against the quality of the service, but the type of service (i.e. complaining that it is a subscription service, not that it is a bad one). Buying a song is not the same as a subscription service. If you want to purchase music to listen to away from a computer, a subscription service isn't the answer.

Second, Napster's weak subscription service is only Napster, not every subscription service. Rhapsody surely has its own problems but almost none of the problems you list above (other than those inherent in any subscription service as I mentioned above).

Mr. Crowley is one of many Ozzie songs that aren't available in streaming on-demand format. Because some of the songs from The Blizzard of Ozz are and some aren't, I assume that the songwriters have something to do with the decision (meaning the songwriters other than Randy and Ozzy. Dee is available so I don't think it is the Rhodes estate blocking it and [as far as I know] every Ozzy song except 1 after that album is available). Other songs missing from on-demand: Tool (though APC is available), Zeppelin, The Eagles (they pop up from time to time), Metallica (biting my tongue), Radiohead (I believe they are part of the 'only as a full CD' party).

Also, Rhapsody has a 14-day trial, not just 7 as the commentor above said. But if you want portable music, you don't want a subscription service so trying a better subscription service isn't going to solve the iPod problem. I don't have a portable player, I have Rhapsody installed here and there and just listen to the voices in my head while en route. I think paying $0.25 for an mp3 is silly, no way I'd pay anything near real CD prices for disposable music like that (and any mp3 I love will be replaced by a CD, thereby making both good and bad mp3s disposable to me), so purchasing music is not an option that looks good to me at all. Being able to listen to 1000 songs a week that I can love or hate (for the same price) is perfect for me.
# October 6, 2004 1:26 PM

JB said:

I went on the Napster To Go free trial. It has no problem downloading to a portable device, it is as free as a bird.

# November 12, 2007 2:28 PM
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