Microsoft Sponsoring ITSM: Beyond the Foundation, Building the Future
The itSMF USA, in their commitment to assisting business and technical managers to achieve IT service management excellence, announced their 4th Annual itSMF USA Conference & Expo 2004. This event is specifically designed to educate management level attendees on how standardized processes and best practices can be systematically applied across the entire range of IT service support and service delivery functions. These include assisting end-users, root cause resolution, managing hardware and software infrastructure, managing changes (planned and unplanned), and effectively managing IT costs.
Microsoft Corporation is once again the premier sponsor of the itSMF USA Conference. We encourage our customers and partners to attend this event. Ron Markezich (MSFT CIO) will be a key note speaker at this event, he will share Microsoft adoption of IT service management principles and the benefits achieved.
Microsoft Corporation has secured a discount for our customers and partners. Our priority code is 55MICRO. For additional information visit the event site www.itsmfevent.com.