I'm Thinking McAfee has...

Published 08 August 04 08:50 PM | mhawley

...crappy online support. Case in point, I updated my and my girlfriends machines to XP SP2, and afterwhich our not so legal McAfee 7 crashes constantly. Okay, okay, yes I know its wrong so I was actually going to go purchase McAfee VirusScan 8. I go to their site, see it and go, hmm, I wonder if McAfee 8 will work with XP SP2...I better check with customer service before plopping 60 bucks down for it.

So off I go to Customer Service...and since a picture paints a thousand words...

Err, you gotta be kidding me...okay, so off I go to Technical Support...

Now...I'm no computer programmer, oh wait I am, scratch that thought. So like, how the heck am I supposed to get:

  • My question answered from Customer Service?
  • My question answered from Technical Support?

Riddle me this, McAfee...maybe I'll go buy Norton, unless someone in the blogosphere can answer me this simple question, does McAfee VirusScan 8 work with Windows XP SP2?

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Comments

# Geoff Appleby said on August 9, 2004 12:07 AM:

Jsut use AVG antivirus. It's free, it works well.
Can't confirm SP2 however.

# james w said on August 9, 2004 04:37 AM:

well, my (legal) McAfee 7.5.1 enterprise works (or at least gives every appearance of working) on SP2. SP2's Security Alerts tool also stopped complaining about no anti-virus software after i installed it, so i suspect 8 will work.

# james w said on August 9, 2004 04:39 AM:

woops, that would be 7.1.0

# Steven said on August 9, 2004 04:41 AM:

http://www.avast.com for Avast AV and it free for personal use and has supported SP2 since the first RC's and their support forums are quite good and responsive as well

# Tiernan O'Toole said on August 9, 2004 06:08 AM:

DONT install AVG! its pretty crap. it gives you a false sense of working. i had it on my sisters machine and decided to roll out norton so all machines on my network would run norton. Norton on first scan found 200 viruses, a lot of which where active. luckly my sisters machine only has HTTP access and its though a proxy, but if it wasent my network would have been screwed. that being said, with AVG you pay for what you get...

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