Dynamics CRM in Outlook 2010

[In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/pabloperalta]

Well, I have been trying different tricks in order to make Dynamics CRM 4 for Outlook work for Office 2010.

If you are upgrading Office 2007 this is not an issue, but if you are working with 2010, to avoid having to unistall it, install 2007, install CRM and then migrate 2010, I suggest you follow the next steps. I also tried to change the registry key HKEY_CURRENT_USER\Software\Microsoft\Office\<version>\Outlook\ as other posts suggestend and this didn't work.

so, after trying several things, what worked for me was:

  1. Open registry (regedit.exe)
  2. Add the following key:

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSCRMClient]

Key Type: DWord

Key: IgnoreChecks

Value: 1

3.  Run again the client setup.

 It is important to note that this will display an error anyway during the setup.

 Dynamics CRM Outlook error

To continue installation despite this, do not press CancelJust close this window and the installation will continue. You will be prompted if you are sure you want to cancel setup, press Yes :).

Another note, this will work as well as you have installed the 32 bits version of Office 2010. It does not work with 64 bits.

Hope this helps.

PP

[In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/pabloperalta]

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