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I just came across this great presentation about new Dynamics CRM 2011 features and hence, decided to embed it here so anybody else could use it.
Hope you find this useful,
Thanks for sharing my slides, much appreciated :)
Just as a reminder, there's also a Part 2 available that focuses on the solutions and system management new features of Microsoft Dynamics CRM 2011: www.slideshare.net/.../microsoft-dynamics-crm-2011-walkthrough-part-2
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