M-Audio MobilePre USB on Vista

I ran into some issues earlier today attempting to record audio with my MobilePre USB from M-Audio.  After calling sound & audio guru Simon Allardice, I got the needed advice to get things working again.

First, I downloaded the latest driver from M-Audio, and installed. However, Simon also suggested that I plug into the same USB port every time.  It just happens that my computer has 6 USB ports, so I likely plugged it in to a different port today.  Even after I installed the latest driver, my MobilePre seemed very emotionally attached to one particular USB port.  Nonetheless, if anyone else runs into problems with this product, try dedicating the USB port to the MobilePre that it was initially installed on. 

"Hell hath no fury like a USB port scorn"

Published Friday, July 20, 2007 8:57 PM by Palermo4

Comments

# re: M-Audio MobilePre USB on Vista

Thursday, July 26, 2007 11:11 PM by shawn

ive tried everything to get my mobilepre usb running on my new vista laptop but it says that it cannot open it because its says it cannot run a legacy cpl elevated and will not let my open my programs.  i cannot record and i would like some some help from anyone that can help me with this problem

# re: M-Audio MobilePre USB on Vista

Friday, July 27, 2007 10:44 PM by Palermo4

shawn,

I can only suggest you do like I did.  I also had the issue with not running a legacy cpl elevated.  However, once I reinstalled and used the same USB port - everything worked out fine.  If you read this again, let me know if that worked.

# re: M-Audio MobilePre USB on Vista

Saturday, August 04, 2007 1:37 AM by nick

My mobilepre is also not working on vista. I can get a recording but it sounds horrible, as if my guitar was underwater. i tried the new driver, but no luck.

# re: M-Audio MobilePre USB on Vista

Saturday, August 04, 2007 1:46 AM by nick

I figured it out. All you have to do is uninstall all the mobilepre driver(the old version) and make sure you unplug the mobile too. Then download the drivers from the m-audio webpage (or google m-audio mobilepre drivers) follow the instructions, and it should work (without the underwater effects!)

# re: M-Audio MobilePre USB on Vista

Sunday, August 05, 2007 11:01 PM by eric

while monitoring my levels before recording on adobe audition I cant hear my mic chk in both ears with my headphones. I have it set to mono and after i  record i hear in left and right but not before why?

# re: M-Audio MobilePre USB on Vista

Friday, August 10, 2007 11:22 PM by Patrick

I'm having a shutdown problem with my m-audio mobile pre usb and my new vista 32-bit system.  I installed the new vista driver and everything works fine until suddenly the computer goes to bluescreen and restarts.  It provides information upon restart as to the source of the problem (but I'm not exactly codewriter so I am looking for any help.  The information on the error is:

Problem signature:

 Problem Event Name: BlueScreen

 OS Version: 6.0.6000.2.0.0.256.6

 Locale ID: 1033

Additional information about the problem:

 BCCode: 9f

 BCP1: 00000003

 BCP2: 8DD57BE8

 BCP3: 8DD5BC38

 BCP4: 83FC3C38

 OS Version: 6_0_6000

 Service Pack: 0_0

 Product: 256_1

Files that help describe the problem:

 C:\Windows\Minidump\Mini071407-02.dmp

 C:\Users\Patrick\AppData\Local\Temp\WER-90168-0.sysdata.xml

 C:\Users\Patrick\AppData\Local\Temp\WER9903.tmp.version.txt

Any help would be appreciated

# re: M-Audio MobilePre USB on Vista

Saturday, September 29, 2007 10:33 PM by Drew

Hi guys,

I'd been having this problem with my M-Audio mobilepre usb running under vista ... I've got a solution! It works great with my vista system, so I'm hoping it'll help someone out there too!

1) Uninstall all pre-existing m-audio drivers conencted with mobilepre and unplug the unit. Also disable any other sound cards (you can do this through your Control Panel or Volume bar)

2) Download the lastest XP SP2 driver from the m-audio website (NOT the vista BETA!) and SAVE

3) right click on the install program, and go to properties - choose the program to run with Windows XP permission.  THEN install.

4) once installed, plug in the unit

5) then go to the DEP, and disable DEP on rundll32 (found in Windows/System32)

6) restart and it should go!

It worked perfectly on my system after 2 months of M-Audio hell from no sound, to underwater sound, to chipmunk sound!

Hope this helps!

# re: M-Audio MobilePre USB on Vista

Thursday, October 18, 2007 5:11 PM by Johannes

My problem on my mobilepre usb on my new vista laptop was that if I played music or a video, the sound or the video was played really fast. It worked fine the first days after the instalation. I tried to uinstall it and reinstall it but the same problem happened again after a day or two. I have always used the same usb port. Anyone got any idea?

# re: M-Audio MobilePre USB on Vista

Monday, November 26, 2007 7:15 PM by andre

how do i delete all the preexisting mobilepre drives.

# re: M-Audio MobilePre USB on Vista

Monday, January 28, 2008 4:57 PM by Ray

I run protools on my vista pc and every time I use protools it disables any other sound device from providing output. When the driver is re-installed they work fine until I use protools again. M-Audio doesn't have a clue and expects me to do their trouble shooting for them. I am giong to try Drew's fix.

Thanks  

# re: M-Audio MobilePre USB on Vista

Thursday, February 14, 2008 6:43 AM by Martin

to Drew's fix. Since Windows Vista has a very different way to handle the sound I can't imagine that XP drivers are working on it properly.

see en.wikipedia.org/.../Technical_features_new_to_Windows_Vista

# re: M-Audio MobilePre USB on Vista

Wednesday, May 14, 2008 8:20 PM by Simon

Those XP drivers actually works much much... much better than vista ones, which in my opinion is absolute cr**. Sorry, but that's true. Tried to listen to the same song (REM-Man on the moon) with vista drivers, and it just couldn't stop poping and clicking, then uninstalled them, and installed xp drivers (as Drew suggested), and pops and clicks went down to a minimum.

Unfortunatelly,even if it's really little, but sound still pops and clicks, which annoys a lot!!!

So probably all we can do it's just to wait for full Vista drivers to be released, and hope they will do it before another OS will come out :D

# re: M-Audio MobilePre USB on Vista

Wednesday, May 21, 2008 10:11 AM by scott cate

Here is a direct link to the M-Audio downloads page.

www.m-audio.com/index.php

# re: M-Audio MobilePre USB on Vista

Friday, June 06, 2008 4:38 PM by Luke

Hi everyone,

I've been having a heck of a time getting the MobilePre drivers installed on Vista. I download the Vista driver and install it, then plug in the MobilePre. The software portion installs with no problem, the "MobilePre DFU", but when it gets to "MobilePre" it can't find any drivers. I've let it search my entire C: drive, but it couldn't find anything. I also tried the XP driver method Drew mentioned, but it did the exact same thing. Anyone have any ideas, or do I just need to get a new audio interface?

Thanks!

# re: M-Audio MobilePre USB on Vista

Thursday, September 11, 2008 1:33 AM by Ron Oliver

I've installed my mobile pre software. the computer tells me the hardware has been installed and ready to use. But I get no sound when the unit is plugged in. My mike is reading and my midi controller is reading in my Fl studio software...so everything seems normal..But i get no sound.

Help! Somebody!

# re: M-Audio MobilePre USB on Vista

Sunday, September 28, 2008 12:42 AM by Shauny G

I have recently purchased the MobilePre USB for use on my new laptop running Vista Home Premium SP1.  But I keep getting frustrating glitches and pops etc.  in my recordings.  Does anybody have any suggestions other than installing XP??

# re: M-Audio MobilePre USB on Vista

Tuesday, September 30, 2008 7:02 PM by Mitch

If you are using Vista with 64bit which is the new operating system. M-Audio does not have a driver for the mobile-pre, if you are having problems like I did. here is what you need to do.

1. Uninstall all Mobile-pre software. And unplug the unit.

2. Then Re-install the disc, and then plug the unit, along with microphone into a designated port which will always be its special little port.

3. Go to the Control Pannel select System then select Device Manager(left hand side). You will see a link where it says Sound, Video, Games. Open the pull down and enable the Mobile-Pre, while Disableing the original software(dont worry you can always go back and enable it later).

4. Go to your volume meter in the quick launch.Right Click, and go to Recording Devices. Right click the open space and go to Show Disabled Devices. Mobile-pre should pop up, click enable.

5. Start recording!!

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