Rob Chartier ~ Contemplation...

I recieved a call today from an unknown caller. The woman on the line claimed to be a Fido representitve. She thanked me for my years of loyal service and told me that in return, I would recieve a free telephone via courier. My initial thoughts, since I have been with Fido for less than a year were that there had been some sort of mix up in my favour. She assured me that I would not pay a cent and this was simply a gesture of gratitude. As the questions proceeded they grew more personal. She told me that I would be asked for I.D at the door and asked for the number on my driver's liecence. She then asked for another piece of I.D which, she claimed could only be a SIN number or Credit Card because those would authenticate me. I told her that I did not have either of these and got off the phone immediately. I have now recieved 9 consecutive calls from either an UNKNOWN caller or a 1-888 number. It seems to me that Fido would not harass its customers in such a way. It also seems that they would know simple information such as the name of the person on the account. This has really made me aware of how easy it is to get someones information. The "fido rep" could easily have been a teenage boy calling me from a blocked number from his parents basement.

Oh, okay. You clearly do not understand at all, do you? Yes, there are absolutely telemarketers for Fido, you need to request to be taken off of the list. Another thing is that "Ref" is short for refuse, which is what we put on file for those who do not show interest in creating a password at that very moment. Generally, Telemarketers for Fido simply offer you VERY GOOD DEALS that no customer service rep could offer for the exchange of a 2 or 3 year agreement when you are 6 months to the end of your own... or offer you a good deal on a new phone with fido dollars and an agreement credit. Not a scam my friend...not at all. :)

Fido Canada won't ask you for your personal information because they already got it. They just charge you thousands in hidden fees.  Fido Canada do scam there clients and make life hard.  Telus Canada is the way to go.

Hi Everyone

Last week I received a call from "Fido" offereing two cell phones for the price of one.  The supposed rep asked for numerous pieces of ID,  drivers license and then social ins#,insisting that federally incorporated banks and telcos have authority to ask for this info. They also asked credit card #'s. I refused.  They even gave me phone #'s of the government department that I could call to verify their authority. I hung up.

I hope Fido is NOT doing this!!

We signed up with Fido last March, couples plan, the first bill came and we didn't receive the promotional discount we signed on for. After 2 months of fighting with this that and all the operators we finally got our discount.(NOT A GOOD START) Last week my phone's screen died, went to store for a replacement, "Sorry sir, we need your receipt" WHAT?

I'm a new customer, check your records "Sorry sir, the manufacturer wants the receipt. FR@C!N company!

Now that I tore my house apart looking for the receipt, I will return to the all so friendly store and most likely receive some more bull and hours later walkout with less money in my pocket, again. Any one considering fido, DON'T.

We are also charged long distance fees when I can use the lan line for free.

I've lost all confidence in service companies.

Thanks for letting me vent.

So, I got a call from Fido's "Promotional Department" saying my number was randomly selected to receive a new, free cell phone.  They guy explained everything about the promotion saying it's a RAZR phone and it would be delivered free of charge to my address.  He asked me a bunch of questions (how many fido phones do i have, how much do i pay, how many minutes do i get, etc.)  They he passed me on to his "supervisor."  Usually it takes 10 minutes to speak with any supervisor, but this guy got on in like 3 seconds.  Very suspicious.  Anyway, this supervisor dude asked me all the same questions the last guy asked, but asked for my name, postal code, and password.  I refused to give my name and gave him all fake information.  He accepted it all and said their verification team would call me back in 10 minutes to verify my information.  I could already smell this was a scam when the guy said he was calling from FIDO, but being bored, I played along.  Anyway, the first "representative" called me back and said my postal code did not match my account.  I insisted that it was correct (ofcourse it was a fake!) and he said "Okay.  I'll try it again and call you back."  "TRY" it again??? Try what?!?  Either it's on your screen and it's the right postal code or it isn't, right?  So now I'm trying to figure out what they can be "trying" with a phone number, postal code.   Hmmmm...

Once you have signed the agreement with FIDO and opt to butt out after the promotion period, you can't;  They stated in such a way that should you want to discontinue you have to pay for the penalty charge which is sky high and irrational.  

And do also check your bills properly and that you are charged according to what you use. For anyone who hasn't subscribed to cell phone services, there is the probability that you might be better off with registering for a phone line and use prepaid cards.

I wish I had a list to make more money with. Most profitable businesses have a database to make their continual income stream

Fido withdrew $100 without my consent and has not refunded or credited back the money. I spoke to the CSR over 15times and the supervisors never returned my call.  I've also faxed them the proofs (Bills that shows the withdrawal and credit card bills)  They are refusing to resolve this matter.

How can I possibly get my money back?  If anyone can give me suggestions, I would appreciate it.

okay, im getting there calls from some lady who says shes from fido and that i can get 2 sony ericsons for 10$ each. she says that i am very lucky to have won this so called "contest" that i was chosen, along with only 19 other people from canada. i started thinking that this a great deal and it is only 35 dollars a month for the 2 phones. then she told me that she needed to have my drivers licence and my social insurance number. i decided that it ws a bad idea and hung up. she called me again tring to prompt me on this offer. enventually i gave up and told her to f off.