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FogBugz and I are having a falling out by Rob Howard

I used to really like FogBugz but the latest version got all glitzy and went AJAX on me and now while it does some cool stuff it's gotten a lot slower. My only other complaint is that it's built to be cross-platform (PHP or ASP), which is admirable...
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How not to collect customer feedback by Rob Howard

After losing a hard drive about a month ago I had to rebuild my machine and of course re-install all the drivers. Apparently when I installed the drivers for my HP printer/fax/scanner I also picked up some additional “functionality” in the...
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