GMAIL Support

It has passed one week almost but i could not able to login my email account. Here is what Google says ...
Still some hope there ...:(

Suresh

Hello,

Thanks for your report. We apologize for any inconvenience this may have caused.

To fix this problem, please try logging in to your account through our secured interface. Secure HTTPS access is available via https://mail.google.com. Simply paste this URL in your browser and then log in to Gmail. Please be sure to use this exact URL, with no characters after '.com.'

It may also be necessary to disable third-party firewall, anti-virus, or ad-blocking software (for example, Norton Firewall or Anti-Virus). Please close all open browser windows and disable such software. Open a new browser window, and adjust your privacy and security preferences. To adjust these preferences in Internet Explorer, please follow the steps

below:

1. Click the 'Tools' menu at the top of your browser, and select 'Internet Options.'

2. Click the 'Privacy' tab at the top of the dialogue box, and select 'Low.'

3. Click the 'Edit' button, and enter 'google.com' into the 'Address of Web site' field.

4. Select 'Allow' to override the handling of particular cookies.

5. Click the 'Security' tab at the top of the dialogue box, and change the 'Security level for this zone' to 'Low.'

6. Click 'OK.'

Next, clear your browser's cache. To clear your browser's cache in Internet Explorer, please follow the steps below:

1. Click the 'Tools' menu at the top of your browser, and select 'Internet Options.'

2. Click the 'General' tab at the top of the dialogue box.

3. Click 'Delete Files' under 'Temporary Internet files.'

4. Select 'Delete all offline content' by checking the box.

5. Click 'OK.'

Finally, open a new browser window and log back in to Gmail.

If you continue to encounter difficulties, please respond to this message, and we'll be happy to investigate the issue further.

Sincerely,

The Google Team

32 Comments

  • You click the same button on pop up toolbar,it will block the pop up

  • Hm,

    Dennis, i think that your problem is that you have clicked the "remember me on this computer button" under the login screen. log out, uncheck the checkbox, and then it shouldn't do that.

  • hm, avnichokski, tell me what web browser you are using, and i may be able to help you.

  • Dear sir,

    By accident i delete the services for gmail and orkut, can plz tell me the way to recover it.

    thanks
    DHAVAL

  • Hey there, I think I have the same problem.

    For some reason I cannot open any pages connected to gmail but all other internet sites load with no problems.

    I have also tried loading gmail through mirror sites, translating to another language and downloading google desktop.

    I have deleted all my cookies/temp files/history and it doesn't make a difference.

    I have heard this is possibly some kind of virus but I cannot find any information on how to fix it.

    Please, can someone help me? e-mail = vadas@squidge.org

  • Ok, 2 weeks ago my password stopped working, I have tried everything, my security question won't work, It won't send to my secondary email, I thought it might have been frozen, but I heard from a friend gmail can't be frozen. I wanted to send an email to gmail, but I need a verification code, which I can't because:

    If it's in my email I CAN'T ACCESS THEM!
    If it was in my secondary email, then I must have deleted it, I've had my gmail for a long time now, years I think!


    Any help would be MUCH appreciated

  • I'm looking for someone who can help me with getting into Gmail. Everytime i try to check my mail  use the address www.gmail.com but everytime this blank site comes up, at the bottom of the site says that's finished and in the line above there is this loooooong address of gmail's account-mine account.
    That's all that happens. I don't even get to see the site where I need to log in!!!
    I really don't know what to do! My anti-virus program is not the one of those that prevents me from going on sites like Gmail. I tried erasing cookies, but that doesn't help either. I urgently need my Gmail account back! :(

  • I can access my gmail account at work but not at home. Neither can my husband access his. I have tried logging on in safe mode which worked once but not now.
    My work email address is:
    margaret.chapman@ndm.ox.ac.uk please email me to tell me what to do. I assume it something to do with the pc but as it has worked ok in the past I am not sure why it has started to play up nopw! My own pc is down with hardware problems!

  • Hi, I've also found myself locked out of the whole Gmail website - google chat works, as do all the other websites, but none of the Gmail pages load up. It's like they've blocked my IP address. I've tried the usual clearing cache, disabling firewall etc, no difference.

    Thanks in advance for any help!

  • Hi, I've also found myself locked out of the whole Gmail website - google chat works, as do all the other websites, but none of the Gmail pages load up. It's like they've blocked my IP address. I've tried the usual clearing cache, disabling firewall etc, no difference.

    Thanks in advance for any help!

  • I tried to establish a second gmail account and my password would not allow me to access my original gmail account. What to do?

  • I HAVE LOST MY PASSWORD BUT IS SAVED IN OUTLOOK CAN I GET THE PASSWORD SO THAT I CAN DO THE WEBLOGIN. APART FROM THAT I HAVE THE VERIFICATION CODE WHICH CAME WHEN I CREATED MY ACCOUNT. THE SECONDRY EMAIL ADDRESS IS NO MORE VALID

  • LIke Ben Above,

    All of a sudden I cannot access my account.It says my password and secret question are both invalid, and I did remove my other 2nd email account as my account had ben hacked.
    I had changed the password and secret question and I'm sure that I know what they are. But they do not let me in - since the Jan 3. I emailed gmail in a form with everything including ip addresses that they requested, the day I first got my account, my Dog's first day of college, and what brand of trashbin I use.

    THEN I get an email saying tough luck, we can't give you your password. Meanwhile, I made the mistake of using it for crucial data while I resolved problems with my other unrelated email account. I have repeatedly emailed them using their own forms. I have looked everywhere for a live person could talk to. If I could get back in, I'd tell you everything great about them. But this makes them a -5000 on a scale of 1 to 10. Please help, gmail! - Emma

    .

  • I also want my password or to delete the account. It has been broken into.
    I use it for emergencies, and no one emailing me knows that I will never see the email (unless gmail helps). Gmail has emailed me form letters saying they can't help, yet I have emailed then with their form with everything including my ip address. I need the password or to shut down the account, this is AWFUL.

  • My gmail comes up totally blank. From reading all the previous letters, it seems I'm not the only one. Would please advise me how to fix this? It does sound like this is a problem on Google's gmail site. Please fix it.
    Susan

  • I have lost my password and cannot remember my secondary email account. Could you please send me instruction on how to correct this through this other email account: rickklamann2001@yahoo.ca

    Thank you

    Rick Klamann

  • Am not able to chat through gmail......
    Pls help.....

  • Hi,
    Similar to numerous other gmailers, I have had my gmail account for a long time and introduced many friends and colleagues to the up-to-now, apparently efficient service. My account was hijacked 8 days ago and it appears impossible to contact an actual human being at google to stop tha address being used in scams directed at hose in my gmail address book.

    Tried all the forms and procedures and my secondary email account did not even receive a reply from Google.

    Can anyone recommend an alternative to Gogle that is more reliable?

  • my id is hacked by some one so plz help me that not one use any wrong work will be do this id

  • Dear Sir,


    All my inbox, spam, trash, sent mail, draft mails are lossed today by afternoon ( 14.06.2008). I also having my personnal mails as well as my official mails in it. I am in trouble. Kindly give me clarrification and resolution regarding the retrieve of my lost mails.


    I don't how it happened. when i logged into my gmail account i shockingly found that my all inbox, sent mail, trash, draft mails are empty.



  • sir ,
    by mistake i deleted service for gmail and orkut can u tell me the way to recover it


  • i m set my gmail account in outlook express but cant
    send receive just ask username n password again n again but username n password is right

    pls help me out

    balram khattar

  • Dear sir,

    We got a problem after signing into gmail account (any Account)in one laptop. The error is "your system is in trouble #403" and also we are not getting error while logging into other mails.

    please help us in finding solution.

    Regards,
    Ramakrishna.G

  • I cannot sign into gmail

  • hey...
    i was trying to change my b'day in gmail but could not find the options. so could u plz help out with this. i just wanna know how do i change my b'day on gmail. i went to all tabs bt couldn't find b'days options!!

  • Hi Gmail Team,
    I am not able to access my account as it is not accepting my password.

    I have posted my report and submitted my details as well.

    I am afraid, for i have all my important mails and passwords information in that account.

    Kindly look into this ASAP.

    Please mail to padmaja_kalgikar@yahoo.com if any information is required.

    A quick response is badly required for the reasons mentioned above.

    Kindly reset the password ASAP.

    Thanks in advance.
    Best Regards,
    Padmaja.

  • I have been trying for months to get some technical suppprt from G-Mail. They started to email me back about the problem now no-one answers my emails. If I utilise my g-mail notifier I keep getting logged out of my gmail account. Tech support advised me to uninstall gmail notifier and advise them of some timeframes of being logged out etc which I did. But that was the last I heard of the technical support team. It did stop logging me out after uninstalling which is great but now I cant re-install notifier because if I do it logs me out all the time again. I have emailed tech support time and time again and no one will get back to me. can anyone else help me. I run my gmail and my husbands and I have to keep logging in and out to see if there are emails.

  • I need your help if you can please, someone hacking into my friends account and sent an e-mail to her friends and family with some personal pictures. When i tried to figure out the source of this e-mail by locating the IP address i found out that the IP address is private. Do you know a way in which you can find out the source of the e-mail sent with the private IP address?

  • Hello , I urgent need help how to change back my gmail inbox from mimimi text layout, Ctrl and underline button makes the script smaller but how could I reverse it back to get larger? please if anyone could help me as soon as possible because at the time beeing I can not even read my messages and less give any answears...
    best regards

  • i am Manoj from Bangalore, am not able to open my gmail account now. when i opened the mail, it says that password is wrong. so plz help me to get in to that
    becoz all of my dealing are belonging to this email ID.

    regards,

    Manoj
    other email ID: manojattu@rediffmail.com

  • My e-mail is hacked, that is my primary e-mail so all my other e-mails has that e-mail as alternative, please help me.

    //Egzon

  • in my orkut account in somebody elsewhere user in uploaded in unwanted things photos, unfortunatly we are not opened too long at the same time in our orkut community send the privacy notice for the orkut team.orkut team we are block.So I request to recovey in same orkut and we need for procedure the remove photo. pleaase help me.

    with Regards
    gopinath

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