iPhone Community Feedback on UserVoice.com
A few days ago, I created a UserVoice.com website for iPhone to keep track of bugs, features, and application ideas that I have specific to the iPhone. I really want love my iPhone, but currently am having a really hard time with it.
Others have started using the site as well, and it's created quite a few questions inside my daily community.
Will Apple see these?
If they do, will Apple care, or do they already know all this?
To me, not having quick dial by name is so frustrating, and tops my list. With my Samsung BlackJackII, I use the keypad and just start dialing a name, and the matches are shown in a list to choose from. Dialing by name couldn't be faster. J-A, and I already have all the phone numbers for Jamie that I need. Fast and Easy.
With iPhone, you first have to click home, then phone, then contacts, then get your tiny finger into the search bar, then start typing. Man, I could have been done with my phone call already. And making calls while driving is much MUCH more difficult. Interestingly enough, not a lot of people agree with me :( as you can see by the list on the top right, "dial by name" is one of the features that I think is most lacking, but it only has one vote, and the vote is mine.
So this got me thinking. Why don't people agree with me? Maybe they do, but I put a bad title on it. Maybe it should be "Dial by name from they number/alpha phone keypad, so I don't crash my car". Maybe I need to market and campaign for users to vote on Dial By Name and this will get Apple's attention. Maybe not enough people have visited http://iPhone.UserVoice.com account to get an accurate count of what people think. Or, maybe my 2400 contacts and I are a minority, and this isn't really a big deal to the iPhone population.
Is it cool for an End User to start their own support site, for a product that they want to make better?
The thing that makes UserVoice.com so great is the voting. You don't need an account to vote, you can do it anonymously. You can also add suggestions, bugs, and feature requests without an account. There are features you may want to sign up for (free) like email notifications if others comment on your item, or the item get's fixed.