Steve Presley

Rantings of DSaxman

Last week at the Microsoft Campus

I had the pleasure of spending last week at the Microsoft campus in Redmond, WA.  We were hosted by Rob Howard,  Scott Guthrie and various members of the ASP.NET, WebMatrix, Mobile Controls and the Web Developer experience of Visual Studio .NET, C# and WebServices teams from the MS organization.  While DataGridGirl  has echoed most of the sentiment of the MS aura, there is one big thing she failed to mention.  After a long day of presentations, we took the walk across campus of the building where most of these teams live.  When I say 'live', that was the impression I got.  It was nearly 7:00 pm, yet people were still in their offices - happily coding away, taking a break for a healthy game of ping pong, coming back from the gym to work more.. and no one was complaining about working late, rushing about, fussing or even had a mild grimace on their faces.  Most folks even took time to say 'Hi' to the 40+ people making a ruckus, shuffling through the halls.  It was amazing.  I once worked for a consulting company that had a similar culture and persona about it, but it was short lived.  For some reason companies tend to think that employees who take 10 minutes to relieve stress on a ping pong game or a walk around the building is not productive.  It certainly seems to be working for MS. 

Keep up the great work teams...  As Marcie said, we really like the fact that you listen to our input and actually give us more than a number or an email address on some mythical change request log like most other companies tend to do.  We're looking forward to the next round of innovation on the technologies we live in.  Cheers!

 

Comments

Datagrid Girl said:

I failed to mention it because I wasn't there for that :)
# July 22, 2003 12:57 PM

Steve Presley said:

Oh, that would do it then.. just something I picked up on, didn't know you weren't there to not mention it :P
# July 22, 2003 1:26 PM

TrackBack said:

^_^,Pretty Good!
# April 10, 2005 6:59 AM

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# November 4, 2012 1:52 PM

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# December 10, 2012 10:13 PM

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Information Product Development: Four Types of Home Study Courses

When you teach a class live, students are gathered together either in a physical classroom or a virtual one, asnd a teacher lectures or leads the students in a discussion around a sequence of topics. Unless your course concerns a sensitive issue, where students need to feel comfortable to speak their minds only to those in the group, you're smart to record your sessions and turn them into a home study course. That way, you've multiplied your earnings from the preparation you've done.However, what type of home study course should you choose? There actually are numerous kinds.Four Types of Home Study Courses1. The semi-live course. When you taught a course previously and recorded it, the next time you teach it to a group, you can have the students listen to (or watch) one of the previous recordings prior to each class meeting. Then during your live sessions you can review the material, answer questions and assist participants in applying the content to their challenges. This is a hybrid of a live course and a home study course, using some canned material in conjunction with teacher-student interaction. Generally you'd run the semi-live course for the same number of weeks as for the previous live version and charge the same amount as for the live course.Advantages for participants: Plenty of time for support and feedback during the class sessions; the class schedule provides a structure for moving through the course that's missing with the other options belowAdvantages for you: Little preparation needed; a low-stress way to provide the benefits of a live course repeatedly; very high perceived value2. Canned course with one-on-one feedback or coaching. Here you offer a course recorded on audio or video or via a step-by-step text manual. Besides consuming the lessons, your students can submit homework assignments to you for feedback or have their questions and concerns addressed via personal emails or telephone coaching calls. Mnay instructors report that most enrollees do not take full advantage of the feedback or coaching option.Advantages for participants: Can be sure they're on track in mastering the material and applying it to their goalsAdvantages for you: High perceived value and the ability to charge much more for this kind of course than for types 3 or 4 below; small time commitment needed to supply the coaching or feedback promised3. Canned course with interactive exercises. Participants in this kind of course go through it on their own but also have the opportunity to check their progress and mastery, through quizzes with answers provided or homework assignments that they can compare to typical or ideal answers.Advantages for particdipants: Opportunities to determine whether or not they're truly mastering the ideas and skills in the courseAvdantages for you: No time of yours needed beyond selling the course4. Canned course with no feedback or interaction. You provide the learning materials that buyers go through completely  on their own. They need the gretaest amount of self-discipline to complete this kind of course, and it lacks the engagement factor of types 1, 2 and 3 above.Advantages for participants: For some, a familiar, straightforward learning opportunityAdvantages for you: Easiest to prepare; sell it and you're doneBased on my experiences teaching live courses and selling all the home study permutations above, I can tell you that the semi-live course generates by far the greatest level of customer satisfaction and the lowest refund rate. On the other hand, if you'd like to sell the most number of courses at the most reasonable price, the completely canned course wins, while offering students a reasonably good learning experience.

# December 14, 2012 2:47 AM
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