When Reporting Services "cannot decrypt the symmetric key."

"The report server cannot decrypt the symmetric key."

Follow these instructions:

http://support.microsoft.com/kb/842421

Comments

# re:When Reporting Services

Sunday, April 10, 2005 2:57 AM by TrackBack

^_^,Pretty Good!

# re: When Reporting Services "cannot decrypt the symmetric key."

Sunday, August 19, 2007 12:20 PM by Papa Bear

This is not a solution!!!!!!! This how to prevent to having this problem.

For now, I do have this problem and the question remains: How do I solve it? I can't go back to the privious account because some stupid ass did setup a new domain.

# re: When Reporting Services "cannot decrypt the symmetric key."

Tuesday, August 28, 2007 8:47 AM by anonymous

the report server cannot decrypt

Go to command prompt.

rskeymgmt -d on server.

In browser  http:\localhost\reports

Resetup  Windows Service Identity

# re: When Reporting Services "cannot decrypt the symmetric key."

Friday, September 07, 2007 3:52 PM by Sachin

This will work. I also faced same problem.

Follow below steps:

go to the directory:

C:\Program Files\Microsoft SQL Server\MSSQL\Reporting

Services\ReportServer\

or the equivalent program path on your computer and type

rsactivate -r -c RSReportServer.config

if rsactivate is not in your path (which it should be after an install) you will find it in

C:\Program Files\Microsoft SQL Server\80\Tools\Binn

or whatever path is the equivalent on your machine

# re: When Reporting Services "cannot decrypt the symmetric key."

Sunday, February 03, 2008 3:29 AM by Einstein

Go to the Reporting Service Configuration Tool

Click Encryption Keys

Click the Delete Button

# re: When Reporting Services "cannot decrypt the symmetric key."

Thursday, February 14, 2008 11:27 AM by Jason Shehane

Awesome, deleting the key worked perfectly!  It's not like I have any sensitive info on my report server anyway.

# re: When Reporting Services "cannot decrypt the symmetric key."

Thursday, July 31, 2008 4:02 PM by Patirck Gavin

Thank God, I was going crazy trying to fix this. Deleting the key works perfectly (had to recreate my Data Sources, but man, that is an infitely simple solution)

Thanks!

# re: When Reporting Services "cannot decrypt the symmetric key."

Monday, September 08, 2008 12:34 PM by Boca Raton Eric

Thank you for this (deleting the key), without that advice I would have been in big trouble.

# re: When Reporting Services "cannot decrypt the symmetric key."

Wednesday, October 01, 2008 6:10 PM by Sandeep

Usually, I don't leave comments...but dude to post such a simple solution deserves applause!

Thanks a lot! Einstein

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