Issue with Adobe

I was trying to test the PDF export generated by Sql Server Reporting Services, but I couldn't get the pdf documents to open. It wasn't just the pdf documents generated by reporting services--I couldn't open any pdf at all.  I tried the uninstall/reinstall of Adobe route, but to no avail. This in fact exacerbated my problems. Now everytime I attempted to open Acrobat, Adobe started using 95% of my processor power and wouldn't let go. It still wouldn't open my document

A quick google didn't really bring anything up. Most tips I found involved reading large files (my pdf file was 57kb in size). I tried to go to the Adobe site itself, but something on their site seems to start the Adobe browser plug-in--which of course started eating 95-100% of my processing power right away. I had to uninstall adobe just to use the Adobe web site to find out what my problem was.

I found the solution, albeit in an oblique way. Apparently Adobe generates a lot of temp files and doesn't always clean them up. I found an article on the Adobe Forums that suggested navigating to the root directory and running "del Acr*.tmp /s".  Boy was I in for a surprise. Almost immediately the command-line staring filling up with messages that Acr0000.tmp was deleted--and it went all the way up to AcrFFFF.tmp. Wow. So, after deleting the more than 65000 temp files that Adobe had created, I was finally able to open my pdf files.

Hopefully this blog will help the next person that has this problem.

Comments

# re: Issue with Adobe

Thursday, August 11, 2005 3:47 PM by Aaron Holmes

Funny, we just ran into the exact same issue here with the same solution.

Thank you Google!

Aaron

# re: Issue with Adobe

Wednesday, August 24, 2005 9:57 AM by susize bravo

i love u

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