Wiki's as Help documentation.
A friend of mine showed me
tiddlywiki last night, which is a light-weight wiki application written in html, javascript, and css. It's surprisingly full-featured given its small size. I played around with it a little today to see what I could do with it and was very pleased. It got me thinking about using something like tiddlywiki as a help file. The problem I have with help-files today is that they are difficult to cross-reference, or to see to related but separate topics together in one place. Tiddlywiki solves both of those problems. You can have any number of topics related by whatever synaptic connections you fancy pulled together on one page. Another advantage of using a wiki as a help document is editing: the user could add their own comments and notes to existing topics. I haven't seen any other help documentation that allows that.