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T-Mobile doesn't know how to treat its customers by Tim Marman

It looks like T-Mobile dropped their data plan from $29.99/mo to $19.99/mo. I originally thought this was related to the new unlimited rate plans and losing the Starbucks account , but it was actually back in September (on my birthday no less). I must...

What exactly is an iPhone application? by Tim Marman

Scoble mentions 3 new iPhone apps today from Newsgator, Bloglines, and Google. It's interesting that companies keep saying they are doing "iPhone development", when really these are nothing more than sites skinned to look more natural on the iPhone. The...

DHL Sucks by Tim Marman

I ordered a package from Amazon and noticed they now have an option for Saturday delivery with Prime. Excellent... What I did not realize at the time is that this ships with DHL. Every single time something has been shipped to me via DHL, something went...

More innovative advertising in a TiVO world by Tim Marman

Honda previously launched 5-second ads to combat the effects of Tivo . Now Fox is embracing that model , "running a 30-second television spot with just one static image in an effort to reach viewers who fast forward through ads using digital video recorders...

How Chase lost me as a customer by Tim Marman

I've been a moderately happy Chase customer for about 10 years now. I originally chose them because my father used it, and I was able to open a joint savings account under his checking account to avoid fees back when I was in high school. It was convenient...
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