Do you own a Dell laptop?

If you own a Dell laptop, you might want to look for small cracks in and around the hinges that hold the LCD to the system both on the top of the laptop and the back.  I called Dell about a different hardware problem and the guy on the other end asked if I had any cracks.  He stated that both the problem I called about and the cracks would be taken care of.  I have an Inspiron 8200.

Wally

4 Comments

  • The last Dell machine I had was HORRIBLE with this. It broke less than a year after I got it and broke a second time a year after that. What a joke. It doesn't help to spend an hour on the phone with someone who can't understand what I'm asking him to do.



    ok, you hit a nerve... :)



    -Andrej

  • Understood. I know the feeling.



    Wally

  • Argh, i have this exact problem on my Inspiron 8200.



    Did the Dell guy say what they were going to do about it? Did you have to send your laptop in to be fixed?

  • It drove out of the parking lot this morning. I originally called about a problem with the FireWire port. The guy asked about cracks in and around the hinges. He claimed that it would be taken care of along with the FireWire port problem.

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