Two important Lessons I keep learning over and over

I keep learning and re-learning two important lessons.

1. Technology people have no concept of negotiations.  I believe in discussion and negotiations.  Technology people tend to come with this "take it or leave it" mentality.
2. Asking questions intimidates people.  This is the one that I just don't get.  It seems that the more questions I ask, the madder people get at me.

Wally