User Behaviour

Who're actually using Blue Tooth technology nowadays? I'm not sure but I only try this technology when I drive, yes, it's a must to use hand-free during driving. However, I face a problem in connecting my hand-free with my cell phone today - "Blue tooth module not attached". What's that? I use this service from time to time, how can this module disappear suddenly? I'm clueless so I go to Smartone Vodafone today, the technician have no idea too. I can't wait for their replacement so I go back home and repair it by myself. (Yes, I have a team of technology specialist and they can solve everything - Ok, it's Google honestly. :)

After googling this error message, then I found this post. The resolution is not easy - restart my phone. WTF?! Yes, I turn on my phone 24x7x365, so I haven't try this "secret solution". I must be blind, what the classic user behaviour and traditional conversation with the technician in Smartone? "I'm just a user man", "I don't know what's happened, just fix it for me NOW, right NOW".

(It's always true that stay calm and restart the program/computer/server will fix MOST of bugs in this world. And, I'll tell all of my users to do the same if they see any error message in the future.)

Colt Kwong