I want to share with you a big project that run together several of us, MVPs: The CRM Field Guide.
This is a very complete book, covering from the basis to the most complex techniques and customizations, including several best practices from real life, real experience.
Personally, I feel proud about this and it has been an important challenge and responsibility to be part of this project.
Hope it may help you out with your needs and questions.
The complete list of chapters is available here .
PP [twitter: @pabloperalta]
UruIT Dynamix | Excellence in Dynamics CRM Nearshoring Services.
Co-author The CRM Field Guide