Hats off to CATS!

No, not the musical!

My Lenovo (IBM) X60T Tablet started having a problem about a month ago.  The bottom two-inches of the LCD display was flickering/smearing/not displaying properly.  I noticed that if I gently squeezed one corner of the display, the problem went away but returned within a few days.  Further squeezing lasted only a day or two, then hours, then it was flaky all the time.

My warranty expires soon and this seemed like a warranty issue.  I did some research and found a local company, CATS CO, that is an authorized Lenovo repair center.  I went through the fun of backing up EVERYTHING off the machine.  Double-checked my backups, removed the hard drive and took it in for service on Tuesday 3/25 (in the afternoon).  They said they'd call in 3 to 4 days with an estimate.

On Monday morning (3/31) I recieved a phone call at 10:00am.  My tablet was fixed and ready to be picked up.  It was a warranty issue and I owed nothing.  Sweet!  I was expecting to be without my laptop for at least a week, perhaps a little longer if they needed to order parts.  Needless to say, I was very happy with the service I got from CATS CO and would recommend them to anyone in the southeast Michigan area needing to get a laptop repaired.

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