Compaq Presario Laptop Shuts Down

About three years ago I purchased a Compaq Presario 2700 series laptop from (I think) CompUSA. I only did this because I needed a laptop as soon as possible and therefore couldn't wait for a company like Dell to build (and then ship) one.

About a year ago this Compaq model 2715US began to shut itself down.

No warning. No reason. It would just be OFF all of a sudden. And this is a laptop that was used perhaps 2 hours a day for a little over a year.

Is anyone able to offer me any advice about this particular problem? I would love to give this laptop to my mom (in an effort to finally drag her in to the 21st century), but I can't give her something that just shuts itself off simply because it feels like it.

And frankly, may I say to Compaq: I would expect this from "High Quality Computers, Inc.". But from Compaq? You should be ashamed of yourselves.

1 Comment

  • I have had an overheating problem due to the heat sink hold down nuts pulling out of the motherboard and have discovered a way to fix the problem. Dan is correct about he $40 fix, but if you are handy with a soldering iron you can do the job yourself. The brass hold down nuts as well as the board will still have some solder on them, so place the brass nut back in it's original position on the board then insert the pointed end of the soldering iron into the nut and in a few seconds you will notice the solder melting around the nut on the motherboard. When this happens turn the iron slightly to the left then right to seat the nut (make sure the nut is straight up) then using something to hold the nut down slip the soldering iron out and let the nut cool down. Repeat on all dislocated hold downs. Mine has held up for a year now. If need be add a small amount of new solder. I hope this is helpful.

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