Error 18000 during outlook 2011 rebuild
Thanks Rob 88
Via:https://discussions.apple.com/message/23726703#23726703
1. Make a duplicate copy of your data to work with and keep
your original corrupted identity safe in case this method of
recovery doesn’t work for you.
2. Use the instructions
at
http://support.microsoft.com/kb/2398768
to completely remove all Microsoft Office from your system.
3. Restart your computer.
4. Install the
original Office 2011 14.0.0 onto your computer, and make
sure it is activated.
5. Open a blank document in
Microsoft Word, and allow it to fully load up. Then quit
Word.
6. Launch Microsoft Auto Update and upgrade
Office to SP1 14.1.0. Make sure that you do not install any
later updates than that.
7. Open a blank document in
Microsoft Word, and allow it to fully load up. Then quit
Word.
8. Manually download and intsall update 14.1.4
from
http://www.microsoft.com/en-us/download/details.aspx?id=28405.
9. Disconnect your computer from the Internet and
do NOT reconnect it again until you have completed the
recovery.
10. Open the Microsoft Database Utility, and
delete all the existing identities. There should only be
one. Your corrupted identity should not appear in there. DO
NOT DELETE IT if it is there (you must have done something
wrong….start over).
11. Now that there are no
identities in the list, create a new blank identity. It will
automatically be named “Identity 1″.
12. Quit the
database utility.
13. In the duplicate of your
corrupted identity (created in step 1), delete the database
file. Then navigate to the “Data Records” folder and delete
the “Database Headers” folder.
14. Now copy the
“Database Headers” folder from “/Documents/Microsoft User
Data/Office 2011 Identities/Indentity 1/Data Records” and
paste it inside the “Data Records” folder of the duplicate
of your corrupted identity. What you have done now, is copy
a clean “Database Headers” folder that has database headers
in version 14.1.4. What you intend to do here, is trick the
database utility v14.1.4 to think that your SP2 identity
conforms to its own version and will then attempt to rebuild
it.
15. Delete “Identity 1″ from the location
mentioned in the previous step (you won’t need it anymore)
and then move the duplicate of your corrupted identity in
its place.
16. Now launch the database utility, and
you should only see that duplicate of your corrupted
identity. Nothing else should be listed there. Now click
Rebuild and keep your fingers crossed (that’s of course only
if you have enough memory as explained earlier. Otherwise,
it would just be a waste of your time because the rebuild
will probable fail).
17. You should receive a message
saying that your database was rebuilt successfully. Now,
quit the database utility.
18. While you are still
disconnected from the internet, start Microsoft Outlook.
(and there you go, all your data back in front of your
eyes….with all the folder structures maintained)……BUT HOLD
ON, you’re not done yet.
19. Follow steps 1,2,3, and 4
from
http://www.officeformachelp.com/2012/05/how-to-move-your-data-to-a-new-identity/
20. Once you have quit Outlook in step 4 at that link
in the previous step, start Microsoft AutoUpdate and install
all available updates until you Office is updated to 14.2.4.
21. Now go back to
http://www.officeformachelp.com/2012/05/how-to-move-your-data-to-a-new-identity/
and skip step 5. Go to Step 6 and continue to the end of
that document.
22. You should now have your Outlook
looking exactly as it did the day your identity got
corrupted, hopefully with no data lost at all.