Installation Procedures
My team was looking for a document management system and the objective of this project is quite simple and in fact it's small scale and target for about 10-20 end users only. We want to have a document management system, starting from scanning paper documents, indexing, editing, archiving, searching and off site storing only, a distributor came to my company and show us a product by the IMR last week.
Firstly, an engineer came in and install the product before demo-ing to us, he insert the CD into one of our fresh machine, click “Next”, and then Ooops, “Next” and then Ooops...
Looking at the installation process, I know this product need to be installed by an administrative account, written on top of .NET Framework v1.1 with the use of MSMQ services, and heavily depends on the driver & ability of the provider of image scanner.
(Auto Detect/Run VS manual installation <-> intelligent product VS embarrassing moment)