GMail, Thank You For Your Help

I logged on to GMail today (in Firefox) and observed a message indicating my experience might be slower due to Firebug being enabled.

What I enjoyed about my experience is that the GMail team did not stop there.  After following a "fix it" link I was brought to the following set of directions:

firebug_make_gmail_slow

Then I received confirmation that the Firebug would not hinder my GMail experience:

firebug_disabled_google

I enjoy using applications that take the initiative to solve problems I may not have even known about.  I think this is an excellent example of improving UX.

1 Comment

  • Very true.
    Google does seem to "get it right" when they do things.

    \If only more developers/companies asked themselves "It works, but does it work like it *should*..?"

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