I know you're busy, Roy, but that was a pretty weak case
study. The single user license for SmartInspect costs
$299. If you got a free copy, I'd expect a case study
worth at least half that amount, if not the full amount.
What you gave us was a terse, nearly useless synopsis of
some of the features and a screenshot pulled right from
SmartInspect's website. If I were them, I would revoke
your license until you did a real review.
Hey Roy,
Thanks for posting the case story, I appreciate it!
Regarding the error filtering: there are different error
types in SmartInspect (plus the additional Error log
level), so you need to select all error types. If you
still have issues with this, just email us and I'm sure
we can get this solved quickly.