Contents tagged with CRM 4
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CRM 4 Activity Direction Indicator (experimental)
I've been trying to change the icons under History for each entity to show the direction of the email or phone call.
Using Fiddler I found out that areas.aspx was responsible for rendering the grid when you click on History, then when you click on the Refresh button or create a new Activity it automatically refreshes the grid, that call is made into the AppGridWebService.asmx which returns the formatted html of the grid.
Unfortunitely I'm not sure how I can hook into the .asmx and modify the returned html.
Leaving AppGridWebService.asmx aside for now, areas.aspx was easy to hook into, here is the result.
1st Phone call: an outbound call which is displaying the custom outbound phonecall image.
2nd; an inbound call, lastly the email is an outbound email with a custom icon.
To hook into areas.aspx create a new HttpModule then on BeginRequest