The Pit of Success
I saw this posted on someone's blog recently(sorry, cant remember whose), and sent it to my coworkers:
The Pit of Success: in stark contrast to a summit, a peak, or a journey across a desert to find victory through many trials and surprises, we want our customers to simply fall into winning practices by using our platform and frameworks. To the extent that we make it easy to get into trouble we fail.
-Rico Mariani, MS Research MindSwap Oct 2003.
By replacing the words "customers" with "Users" and "platform and frameworks" with "tools and interfaces", I think it makes a great philosophy for us Enterprise developers too.