GoDaddy and their crazy accounting system

I got an email from GoDaddy today, where most of my domains are hosted, about a reduction of ICANN fees. I must say that GoDaddy is absolutely brilliant in crediting me the overpayment I've made as a result of the reduction of the fees:

Dear Bil Simser,

The Internet Corporation for Assigned Names and Numbers (ICANN®) recently agreed to reduce their Registrar Transaction Fee from $.25 to $.22. What does this mean for you?

Good news. You have been credited $.03/yr for each domain name you registered or renewed dating back to July 1, 2006* -- $.15 has been placed into your Go Daddy® account with this customer number: 9999999.

Your in-store credit will be applied to your purchases at GoDaddy.com® until it's gone or for up to 12 months, whichever comes sooner. If you have any questions, please contact a customer service representative at 480-505-8877.

As always, thank you for being a Go Daddy customer.

Sincerely,
Bob Parsons
CEO and Founder
GoDaddy.com

Wow. 15 cents for all my domains. What should I buy with this winfall first? A new laptop? A 42" LCD TV? I understand that it's the law and without sending this note out, I would probably be complaining about them stealing my $0.15 but it's akin to a bank sending you a cheque for $0.02 interest and is somewhat funny (even if others think its not)

11 Comments

  • I think I own too many domain names...

    "$2.46 has been placed into your Go Daddy(R) account with this customer number:"

  • hahaha!
    send it to www.thedailywtf.com

    it probably cost them more than that just on paying the guy who did the mail merge.

  • What's the problem? They gave you money back that you deserved. What else did you expect them to do? Keep the money? Considering the number of customers they have, that would be a lot of money they would've kept.

    Think about the marginal cost of emailing you and every one of their customers about this. It's essentially zero.

  • well, you should think of investing in a stock market..

  • They are required by numerous laws to A) inform all of their customers about changes like this and B) credit their accounts.

    If you had a thousand domains registered with them (which is probably not all that uncommon) you'd be singing a different tune.

  • Yes, yes, I understand it's the law and they were just doing their job. And in the grand scheme of things with a million domains it can amount to a lot of revenue. I'm just saying that when you boil it down to most people who own a handful of domains (or even hundreds of them) it's a few dollars of refund at best. It's akin to the bank sending you a cheque for $0.02 interest on your account and just a funny thing when you see it (or at least I think it is). Personally they could have kept my money to improve say service if I had that option.

  • Some guys are never satisfied...
    If they kept YOUR $0.15 I suppose you would be babbling about how they ripped you off.

    Disclaimer: also got an email from them. I'm now 90 cents richer :)

  • Dear Bil Simser,

    Bad news. Due to us spamming all of our customers about our credits $.03/yr for each domain name you registered and the resulting increase in support calls a charge of $0.03/yr has been placed into your Go Daddy® account with this customer number: 9999999.

  • Wow, Bil. You got a real windfall. A good start on the down payment for a bag of chips. As for me, I didn't make off like quite a bandit. I'm banking my $0.06 toward my next package of gum.

  • Form letter it seems, I got an identical message from WebHost4Life... wording and all. While I agree that it seems like a waste of resources (someone had to get paid to come up with the emails and such), as several have mentioned, it's just business.

    I've got to spend the rest of the afternoon trying to figure out what to do with my three shiny new pennies.

  • I got $0.18 from GD!
    as long as I don't owe them any..
    :-)

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